Title: Melia Castelo Branco - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Castelo Branco Hotel with free parking, steps from Branco Castle ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/38ec9e6e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/e9d28cea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/d1ebe93f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/2e9ee839.jpg?impolicy=resizecrop&rw=297&ra=fit) ![International cuisine](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/596dd389.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Castelo Branco, Melia Castelo Branco offers a peaceful retreat with indoor/outdoor pools. Guests can relax in the sauna, enjoy in-room WiFi, or grab refreshments at the coffee shop. The Cozinha do Castelo restaurant is praised for its international cuisine. 9.2 Wonderful ## Popular amenities - - Hot tub - Bar - Spa - Gym - Pool ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=983312&PinnedHotelID=983312&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/0640f797.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double City View 9.4 Exceptional 3 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Separate bedroom Hair dryer Private bathroom Bathrobes - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/0640f797.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Guestroom Double (2 Adults + 1 Child) ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Separate bedroom Hair dryer Private bathroom Bidet - 215 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Murphy Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/59902f27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Separate bedroom Hair dryer - 205 sq ft - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/8c4f67d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin City View ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Separate bedroom Hair dryer Private bathroom Bathrobes - 215 sq ft - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/8c4f67d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Guestroom Twin 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds Separate bedroom Hair dryer Private bathroom Bathrobes - 172 sq ft - City view - Sleeps 2 - 2 Twin Beds ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/0640f797.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Balcony Soundproofed Air conditioning Flat-screen TV Separate bedroom Hair dryer Private bathroom Bidet - 215 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/983400/983312/0640f797.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Guestroom Double 9.2 Wonderful 11 reviews ### Highlights Balcony Soundproofed Air conditioning Separate bedroom Hair dryer Private bathroom Bidet Minibar - 215 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCastelo-Branco-Hotels-Melia-Castelo-Branco.h983312.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCastelo-Branco-Hotels-Melia-Castelo-Branco.h983312.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.82568%2C-7.49841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T8DWwK7pchFiZevXEkRuBKOJELc=) Rua da Piscina, Castelo Branco, 6000-776 #### What's nearby - Branco Castle - 3 min walk - 0.3 km - Cargaleiro Museum - 5 min walk - 0.5 km - Hospital Amato Lusitano - Castelo Branco Urgencia - 7 min walk - 0.6 km - St. Michael's Church - 8 min walk - 0.7 km - Polytechnic Institute of Castelo Branco - 8 min walk - 0.7 km #### Getting around - Castelo Branco Station - 17 min walk - Humberto Delgado Airport (LIS) - 132 min drive #### Restaurants - ‪Encosta da Muralha - ‬5 min walk - ‪Maõs De Horta - ‬10 min walk - ‪As Marias - Brunch & Coffee - ‬16 min walk - ‪Hamburgueria da Baixa - ‬10 min walk - ‪Docas - ‬15 min walk ## About this property ### Melia Castelo Branco Upscale hotel near Branco Castle Located close to Cargaleiro Museum and Hospital Amato Lusitano - Castelo Branco Urgencia, Melia Castelo Branco provides a poolside bar, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site international cuisine restaurant, Cozinha do Castelo, features kids' meals. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool - Free self parking - Buffet breakfast (surcharge), an outdoor tennis court, and an electric car charging station - Multilingual staff, luggage storage, and an elevator Room features All 103 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. More amenities include: - Bathrooms with bathtubs and bidets - Balconies, daily housekeeping, and phones ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Superior Apartment | Terrace/patio](https://images.trvl-media.com/lodging/90000000/89270000/89262200/89262116/3cffd44b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA 3 Os Lugares de Castraleuca Castelo Branco - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 36 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=89262116&PinnedHotelID=89262116&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/1000000/30000/26500/26449/aa21534e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rainha D. 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Air conditioning - Housekeeping 9.2 Wonderful 44 reviews CA $88 CA $94 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=54204012&PinnedHotelID=54204012&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/31000000/30420000/30412500/30412448/a8c99fc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oliveira House Castelo Branco - Pool - Breakfast included - Kitchen - Washer 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=30412448&PinnedHotelID=30412448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/14000000/13290000/13283700/13283667/bd280911.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta dos Carvalhos Castelo Branco - Pool - Breakfast included - Parking included - Free WiFi 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=13283667&PinnedHotelID=13283667&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - A Colina - Cozinha do Castelo ### Things to do - Children's pool - Gym - Hot tub - Indoor pool - Outdoor pool - Outdoor tennis court - Sauna - Steam room - TV in common areas ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 15,952 square feet of conference space - Business center - Meeting rooms ### Outdoors - Garden ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Banquet hall - Built in 1994 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Renovations and closures The following facilities or services will be unavailable from November 14 2025 to December 10 2025 (dates subject to change): - Hot tub ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 10 per person - Pet deposit: EUR 100 per stay - Pet fee: EUR 35 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 62 ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Colina Castelo Hotel TRYP Colina Hotel TRYP Colina Castelo TRYP Colina TRYP Colina Castelo TRYP Colina Castelo Hotel TRYP Colina Hotel Tryp Castelo Branco TRYP Colina Castelo Hotel Castelo Branco TRYP Colina Castelo Castelo Branco Melia Castelo Branco Hotel TRYP Colina do Castelo Hotel Melia Castelo Branco Castelo Branco Melia Castelo Branco Hotel Castelo Branco ## Frequently asked questions ### Does Melia Castelo Branco have a pool? > Yes, this property has an indoor pool, an outdoor pool, and a children's pool. ### How much does it cost to stay at Melia Castelo Branco? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Melia Castelo Branco on Nov 26, 2025 start from CA $181.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Castelo-Branco-Hotels-Melia-Castelo-Branco.h983312.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Melia Castelo Branco pet-friendly? > Yes, Melia Castelo Branco allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 35 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Melia Castelo Branco? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Melia Castelo Branco? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Melia Castelo Branco located? > Located in the heart of Castelo Branco, this hotel is within a 10-minute walk of Branco Castle, Cargaleiro Museum, and Francisco Tavares Proenca Junior Museum. St. Michael's Church and Se de Castelo Branco Cathedral are also within 10 minutes. Castelo Branco Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Melia Castelo Branco Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 100 8 - Good 35 6 - Okay 5 4 - Poor 3 2 - Terrible 1 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### KEITH A May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No issues nice hotel for a quick stop. ##### KEITH A Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and clean rooms, beautiful views from window. Very good breakfast. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Karen May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good choice We stayed here for one night. It was a relaxing stay. Our room was large with a balcony overlooking the city. The castle was a short walk from the hotel. The restaurant was good. Enjoyed our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/78a5c1cd-580c-4463-85d9-f39c3a20ba16-1748250511389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1f305ae9-cb9d-4416-b253-ad9619af715e-1748250593071.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e67e799-520c-4d21-bdb0-333b1e68b5d4-1748250593001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce024662-06e6-4a62-b97f-6e3778a9fb8a-1748250592689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karen Stayed 1 night in May 2025 ### 8/10 Good #### Verified traveller Aug 8, 2025 Liked: Staff & service Disliked: Property conditions & facilities Hotel stay was nice. Pool area looks very nice. Pool bar staff was very friendly. I did not like the fact that they don’t sell big bottles of water. I absolutely don’t understand that there are still hotels that don’t sell Latte Macchiato or Iced Latte. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jose Aug 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked everything about the place , the stuff at the restaurant and front desk where super ##### Jose Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Robert Nov 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A top notch hotel. The breakfast was the best we've had in three weeks of travelling in Portugal. ##### Robert Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Tamar Mar 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### pleasant place, clean and nice atmosphere Melia Castelo Branco is a pleasant place, clean and nice atmosphere. ##### Tamar Stayed 1 night in Mar 2023 ### 6/10 Okay #### Deb Sep 18, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities They put us in a room across from a construction job in several rooms. It was ridiculous considering the place was empty. One of the workers yelled at me for using a beach towel. There is no cups for water in the gym and it just wasn't worth the money. NOT going back! ##### Deb Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options. ##### Paul Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hai-Kwang Sep 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good beds ##### Hai-Kwang Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Matti Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok ##### Matti Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Robert Oct 7, 2023 Liked: Amenities Disliked: Staff & service, property conditions & facilities The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy. ##### Robert Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Brian Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities. ##### Brian Stayed 1 night in Oct 2024 ### 10/10 Excellent #### isaac Jun 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### isaac Stayed 1 night in May 2022 ### 8/10 Good #### Nicola Oct 11, 2024 Liked: Cleanliness A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think, ##### Nicola ### 10/10 Excellent #### Camila Jul 3, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Surprised with reservation cancelled when arrived The reason I gave low grade for service is because when I arrived there there was NO reservation in my name and I had to pay again in higher tariff. I stay one hour talking at hotels.com, spoke to 5 different people and no one solved my situation. I had to call 3 times and in the last time they told me the reservation was cancelled and no refund was sent to my account or information. After one big day travelling it was a nightmare. I hope they improve their service. ##### Camila Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Annabelle Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chambre avec vue sur la ville très agréable Super petit déjeuner avec des produits locaux et dîner sous forme de buffet ou à la carte Vue exceptionnelle de la terrasse du bar sur les montagnes la campagne et la ville ainsi que de la salle de restaurant et du lobby ! Parfait ![](https://a.travel-assets.com/ugc/hotel-reviews/1c30ec16-db6c-4558-96ed-2add307855e7-1759505879542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/beea5d6a-fe25-4a5c-8a3c-ffa0af2fc96a-1759505882028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1d5f3c7d-6af2-4b83-8375-0df0c1ed415d-1759505885257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ae1fbb2d-b639-4140-a559-1fd1e1008af3-1759505885385.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Annabelle Stayed 3 nights in Sep 2025 ### 8/10 Good #### Yasmina Aug 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Conforme aux standards qualité de ce type d’hotel. Réservation pour deux jours. Arrivée vers 12 heures. Accueil minimaliste avec invitation a repasser à l’heure de mise à disponibilité de la chambre soit 15 heures… Souhait de restauration gentiment décliné par l’interlocuteur au motif que le restaurant n’est pas encore ouvert.., Le reste du séjour est plutôt agréable. ##### Yasmina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ida Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fremragende hotel. ##### Ida Stayed 1 night in Jul 2025 ### 8/10 Good #### F Jun 28, 2025 Liked: Cleanliness, staff & service, room comfort #### Prima maar met een aantal kanttekening Heel aardig personeel, hotel mooi gelegen op een heuvel, voldoende parkeergelegenheid (gratis) , prachtig vernieuwd zwembad, lekker ontbijtbuffet. Goede service. Maar de kamers in het hotel hebben dringend een renovatie nodig. Inrichting is niet meer anno 2025 en diverse dingen zijn stuk. Lekkende kraan, kluis die niet werk, kasten die versleten zijn, terras deur die niet goed sluit. Al in al niet de standaard die wij normaal van Melia gewend zijn. ##### F Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Michael May 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay and very accommodating even when there's unexpected surprises on my end ##### Michael Stayed 1 night in May 2025 ### 2/10 Terrible #### Fabiana Feb 9, 2025 Liked: Property conditions & facilities Disliked: Staff & service, room comfort #### Fim de semana desagradável Um fim de semana que seria de descanso e relaxamento, tornou-se desagradável. Em particular a área da piscina estava transformada num “parque infantil”, com crianças a gritar a toda a hora. Acabámos por não usufruir do suposto spa, pois há pais acham que o direito deles, de entreter as suas crianças, se sobrepõe ao direito dos outros, de terem o seu descanso. E o hotel nada faz para salvaguardar o bem-estar de todos os hóspodes. ##### Fabiana Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### JOSE LUIS Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien agradables y tratando de ayudar bufet desayuno completo ##### JOSE LUIS Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Antonio Oct 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hotel Nous avons oublié d'avertir qu'il y avais une fuite d'eau a l'entree de la chambre. ##### Antonio Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Marie-Laure Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chambre spacieuse. On a apprécié la piscine couverte. Personnel agréable. Hôtel situé au pied du château. ##### Marie-Laure Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Kindersley Inn](https://www.expedia.ca/Kindersley-Hotels-Kindersley-Inn.h14726494.Hotel-Information) > > [Superlodge Canada Lethbridge](https://www.expedia.ca/Lethbridge-Hotels-Superlodge-Canada-Lethbridge.h52989.Hotel-Information) > > [Pensione Popolo](https://www.expedia.ca/Montreal-Hotels-Pensione-Popolo.h9816064.Hotel-Information) > > [Holiday Inn Express & Suites Timmins by IHG](https://www.expedia.ca/Timmins-Hotels-Holiday-Inn-Express-Hotel-Suites-Timmins.h5554992.Hotel-Information) > > [Dom Pedro Madeira](https://www.expedia.ca/Machico-Hotels-Dom-Pedro-Madeira.h858352.Hotel-Information) > > [Jardim do Vau](https://www.expedia.ca/Portimao-Hotels-Jardim-Do-Vau.h1679843.Hotel-Information) > > [Hotels in Sámara](https://www.expedia.ca/Samara-Hotels.d601385.Travel-Guide-Hotels) > > [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [Oceano Atlantico Apartamentos Turisticos](https://www.expedia.ca/Portimao-Hotels-Oceano-Atlantico-Apartamentos-Turisticos.h1804615.Hotel-Information) > > [TURIM Presidente Hotel](https://www.expedia.ca/Portimao-Hotels-Turim-Presidente-Hotel.h20306731.Hotel-Information) > > [The Guild Hotel, San Diego Downtown, a Tribute Portfolio Hotel](https://www.expedia.ca/San-Diego-Hotels-The-Guild-Hotel.h1117726.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Flights from Buffalo (BUF) to Jacksonville (JAX)](https://www.expedia.ca/lp/flights/buf/jax/buffalo-to-jacksonville) > > [flights from billy bishop toronto city airport](https://www.expedia.ca/lp/airports/ytz/flights-from-billy-bishop-toronto-city-airport) > > [Flights from Seattle (SEA) to Delhi (DEL)](https://www.expedia.ca/lp/flights/sea/del/seattle-to-delhi) > > [Flights from Buffalo (BUF) to Dallas (DFW)](https://www.expedia.ca/lp/flights/buf/dfw/buffalo-to-dallas) > > [Flights from Whitehorse (YXY) to Fairbanks (FAI)](https://www.expedia.ca/lp/flights/yxy/fai/whitehorse-to-fairbanks) > > [Flights from Montreal (YUL) to Incheon (ICN)](https://www.expedia.ca/lp/flights/yul/icn/montreal-to-seoul) > > [Flights from Melbourne (MEL) to Adelaide (ADL)](https://www.expedia.ca/lp/flights/mel/adl/melbourne-to-adelaide) ### Cars > [Car rentals in Downtown St. John's](https://www.expedia.ca/Car-Rentals-In-Downtown-St-Johns.d6355173.Car-Rental-Guide) ### Packages > [Fisgard Lighthouse](https://www.expedia.ca/Fisgard-Lighthouse-Victoria.d6072317.Vacation-Attraction) ### Vacation Rentals > [Bay Roberts Vacation Rentals](https://www.expedia.ca/Bay-Roberts-Vacation-Rentals.d6297346.Travel-Guide-VacationRentals) > > [St. Vincent and the Grenadines Vacation Rentals](https://www.expedia.ca/Destinations-In-St-Vincent-And-The-Grenadines.d169.Vacation-Rental-Destinations) ### General > [Visit Andaman and Nicobar Islands](https://www.expedia.ca/Andaman-And-Nicobar-Islands.dx6049920) > > [Visit Honey Harbour](https://www.expedia.ca/Honey-Harbour.dx181880)