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Melia Castelo Branco

4.0 star property
Travelers enjoy peaceful garden views or indulge in rejuvenating massages before savoring authentic local flavors at Cozinha do Castelo restaurant

Choose dates to view prices

Located in central Castelo Branco, Melia Castelo Branco offers a peaceful retreat with indoor/outdoor pools. Guests can relax in the sauna, enjoy in-room WiFi, or grab refreshments at the coffee shop. The Cozinha do Castelo restaurant is praised for its international cuisine.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 62

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Melia Castelo Branco have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Melia Castelo Branco?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Melia Castelo Branco on Jun 3, 2026 start from CA $182, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Castelo Branco pet-friendly?

Yes, Melia Castelo Branco allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Melia Castelo Branco?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Castelo Branco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Melia Castelo Branco located?

Located in the heart of Castelo Branco, this hotel is within a 10-minute walk of Branco Castle, Cargaleiro Museum, and Francisco Tavares Proenca Junior Museum. Polytechnic Institute of Castelo Branco and Hospital Amato Lusitano - Castelo Branco Urgencia are also within 10 minutes. Castelo Branco Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 109 out of 154 reviews
Rating 8 - Good. 36 out of 154 reviews
Rating 6 - Okay. 5 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

Reviews

Verified

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff easy to park
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Wonderful staff- kind and helpful. Loved the restaurant- delicious food and attentive staff. Room was quiet and clean. Walking distance from the city's namesake. If you have a need to be in Castelo Branco, I highly recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind, and the disabled room amenities were excellent. The food service was tasty, and the breakfast, and the Sunday lunch buffet were particularly good. My daughter enjoyed the indoor spa pool as well. The hotel is near AIMA, which was helpful for us.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean rooms, beautiful views from window. Very good breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top notch hotel. The breakfast was the best we've had in three weeks of travelling in Portugal.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Nicola

Liked: Cleanliness
A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the breakfast, everything was very nice
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in May 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym could be 24hrs or open 1hr earlier.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

KEITH A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues nice hotel for a quick stop.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the place , the stuff at the restaurant and front desk where super
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant place, clean and nice atmosphere

Melia Castelo Branco is a pleasant place, clean and nice atmosphere.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

We stayed here for one night. It was a relaxing stay. Our room was large with a balcony overlooking the city. The castle was a short walk from the hotel. The restaurant was good. Enjoyed our stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hai-Kwang

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel stay was nice. Pool area looks very nice. Pool bar staff was very friendly. I did not like the fact that they don’t sell big bottles of water. I absolutely don’t understand that there are still hotels that don’t sell Latte Macchiato or Iced Latte.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Deb

Disliked: Cleanliness, staff & service, property conditions & facilities
They put us in a room across from a construction job in several rooms. It was ridiculous considering the place was empty. One of the workers yelled at me for using a beach towel. There is no cups for water in the gym and it just wasn't worth the money. NOT going back!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Verified

10/10 Excellent

Camila

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Surprised with reservation cancelled when arrived

The reason I gave low grade for service is because when I arrived there there was NO reservation in my name and I had to pay again in higher tariff. I stay one hour talking at hotels.com, spoke to 5 different people and no one solved my situation. I had to call 3 times and in the last time they told me the reservation was cancelled and no refund was sent to my account or information. After one big day travelling it was a nightmare. I hope they improve their service.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jose J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo casi perfecto con la excepcion de la alfombra del cuarto que necesita ser reemplazada y el colchón de la cama que es verdaderamente bien duro e uncomodo.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Antonio Carlos

Liked: Cleanliness, staff & service
O café da manhã é fraco. O secador de cabelo que estava no banheiro não funcionava e solicitamos a substituição, que foi feita, mas o outro também não funcionava. O meu quarto era no mesmo andar do restaurante, há 20 metros de distância, eu pedi uma taça de vinho vazia, pois eu tinha uma garrafa de vinho, e para que ela fosse entregue no meu quarto o preço era de 5 Euros. A piscina aquecida só não era totalmente fria, mas o aquecimento era muito pequeno. São situações incompatíveis com um hotel 5 estrelas.
Stayed 2 nights in Oct 2025