Title: Econo Lodge - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Econo Lodge Travelers can enjoy hearty American meals at Duke's Eatery & Bar before taking a refreshing dip in the indoor pool at this riverside hotel ## Photo gallery for Econo Lodge ![Interior - Econo Lodge (Casper)](https://images.trvl-media.com/lodging/1000000/20000/17800/17789/2df46fa1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Bedroom, Jetted Tub | Room amenity - Econo Lodge (Casper)](https://images.trvl-media.com/lodging/1000000/20000/17800/17789/727918af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 King Bed, Jetted Tub | Jetted tub - Econo Lodge (Casper)](https://images.trvl-media.com/lodging/1000000/20000/17800/17789/b02e65d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Econo Lodge (Casper)](https://images.trvl-media.com/lodging/1000000/20000/17800/17789/7ed8d9e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; American cuisine - Econo Lodge (Casper)](https://images.trvl-media.com/lodging/1000000/20000/17800/17789/0dc43d60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Econo Lodge sits alongside the river, greeting guests with a continental breakfast each morning. Visitors stay connected with in-room WiFi while having options to unwind in the indoor pool or maintain their exercise routine at the gym. ## Reviews 6.2 ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=17789&PinnedHotelID=17789&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/37000000/36780000/36771900/36771825/8a60093c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Downtown Casper Hotel Casper - Pool - Breakfast included - Pet friendly - Kids pool 7.8 Good 803 reviews CA $116 CA $131 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Casper-Hotels-Clarion-Inn-At-Platte-River.h36771825.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=6055899&destination=Casper&destType=MARKET&latLong=42.84977,-106.325142&searchId=742cf73d-90e9-495b-9f11-83d550e89e2c&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/460000/459600/459531/169b5f5d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Super 8 by Wyndham Casper West by the River Casper - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCasper-Hotels-Econo-Lodge.h17789.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCasper-Hotels-Econo-Lodge.h17789.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.85786%2C-106.32960&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MGCqGz7ehf4BvNIbLmq-zQXc73o=) 300 W F St, Casper, WY, 82601 #### What's nearby - Casper Planetarium \- 5 min walk \- 0.5 km - David Street Station \- 14 min walk \- 1.2 km - Nicolaysen Art Museum \- 18 min walk \- 1.5 km - Wyoming Medical Center \- 3 min drive \- 2.9 km - Casper Event Center \- 3 min drive \- 3.2 km #### Getting around - Casper, WY (CPR-Natrona County Intl.) - 11 min drive #### Restaurants - ‪McDonald's - ‬3 min walk - ‪Dairy Queen - ‬7 min walk - ‪Starbucks - ‬7 min walk - ‪Frontier Brewing Company and Taproom - ‬19 min walk - ‪Little Shop Of Burgers - ‬11 min walk ## About this property ### Econo Lodge Hotel by the river You can look forward to free continental breakfast, laundry facilities, and a bar at Econo Lodge. The on-site American cuisine restaurant, Duke's Eatery & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center. Additional perks include: - An indoor pool - Free self parking - Free newspapers, a computer station, and a 24-hour front desk - A vending machine, a front-desk safe, and a banquet hall Room features All 200 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - 32-inch TVs with cable channels - Microwaves, coffee/tea makers, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/108000000/107450000/107443800/107443736/740164d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Open skies & breathtaking scenery from this 2-bdrm cabin deck. 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Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 10 per stay) Service animals are welcome, and are exempt from fees Up to 66 lbs per pet Pets cannot be left unattended ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per stay Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 25 per pet, per night (maximum USD 10 per stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 10.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators A car is not required for transportation to and from this property ### Property is also known as Ramada Plaza Casper Ramada Plaza Casper Hotel Ramada Plaza Riverside Hotel Casper Ramada Hotel Casper Ramada Plaza Wyndham Casper Hotel Ramada Plaza Wyndham Casper Econo Lodge Hotel Econo Lodge Casper Econo Lodge Hotel Casper Hotel Casper Conference Center WY Townhouse Casper Conference Center WY OYO Townhouse Casper Conference Center WY Ramada Plaza Conference Center by Wyndham Casper ## Frequently asked questions ### Does Econo Lodge have a pool? ### Is Econo Lodge pet-friendly? ### How much is parking? ### What time is check-in at Econo Lodge? ### What time is check-out at Econo Lodge? ### Where is Econo Lodge located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Econo Lodge Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.6 Location ### 7.0 Staff & service ### 4.4 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 148 8 - Good 274 6 - Okay 213 4 - Poor 183 2 - Terrible 182 ## Reviews ### 10/10 Excellent #### Toni Jun 11, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice rooms A very nice place to stay ##### Toni Stayed 1 night in May 2020 ### 2/10 Terrible #### Judy A Jul 7, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was a dump no three star rate in ##### Judy A Stayed 8 nights in Jun 2022 ### 2/10 Terrible #### Shanna Jul 9, 2022 Disliked: Property conditions & facilities, room comfort #### Worst place to stay in Casper Wyoming Ive been traveling for 19 years for work and this is the WORST place ive ever stayed…they do not have working tv’s,the AC works in certain rooms and they will not tell you…key card access doesnt work,pool doesnt work,ice machine doesnt work,washer dryer doesnt work..they show all these amenities online but not one WORKS!!!I will never stay at the place again even if its FREE…the bar was nice though… ##### Shanna Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Paul Jul 7, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort No ac working in most rooms bugs everywhere dirty unkept ##### Paul Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Carol Jul 31, 2022 Disliked: Cleanliness, amenities, property conditions & facilities We left the property within 15 minutes of check in. It was so vile, filthy, had dead bugs and we observed what appeared to be rodent droppings in the hall. The room we were assigned was dirty. The rug was stained. It had not been vacuumed. The air conditioning was set at 60, but was spewing hot air. We were told we would be refunded. It had better happen. ##### Carol Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Christina Jul 1, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Moved 3 times and still didnt have a room with ac. It was sweltering in the room and i had my littles with me. They refused to refund my room so we couldnt stay sonewhere else. In the morning the floor was covered with hundreds of beetles, crickets and i dont know what else. Outside door locks didnt work with key card. ##### Christina Stayed 1 night in Jun 2022 ### 2/10 Terrible #### randy Jul 31, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### Bad place to stay There was food behind the tv and in the air conditioner. the sink was plugger up. the air conditioner was loud the tv did not work i called the front desk to tell them and they said sorry there is nothing they can do. the glass in the doors are broken and trying to sleep at night someone's dog just kept barking. i would not recommend this place at all. pictures on the internet is misleading. ##### randy Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Scott Jul 15, 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### I want a refund Pool closed. WiFi broken. Booked a king accessible room. First room they sent me to was upstairs (no elevator), had 2 doubles, no accessible bathroom, and broken AC. It took the desk half an hour to find me a room because they had to check them one at a time. Had no clue what/where the accessible rooms were. Finally got a room after 30 minutes. The AC kinda worked… the shower is low step, but no seat. Door is 28” wide. Deft not ADA compliant. Phone broken. Smoke detector hanging from the wires. Tv sometimes quit. I request a refund ![](https://a.travel-assets.com/ugc/hotel-reviews/356AE75B7F4D84B4F6D014FF38DAFEA03135FBCF1657888486019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Scott Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Tanner Aug 19, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Terrible. Seems like they stopped caring about taking care of this place years ago. The attendant at the front was having issues with the computer and asking management for help, but they failed to give him any solutions and he had to figure it out himself. Very nice at the front but not well equipped. In the room the AC barely worked, we looked down at the filter and it was CAKED in dust and looked like it was never cleaned. The tv did not work when we got in there. I was able to wiggle the cord in the back into a decent spot to get some service. There WIFI had been down for a while and not offered. The sink faucet hardly worked. The phone in the room didn’t work. The parking lot was filled with potholes and very sketchy area. ##### Tanner Stayed 1 night in Jul 2022 ### 6/10 Okay #### Amanda Jul 24, 2022 Liked: Staff & service Disliked: Room comfort I arrived around 6pm to check in for a 4 night stay. Process was fast and clerk was very friendly. I was told my room number but when I walked in I found the room uncleaned from previous visitors. I walked back to the front desk explained what the room look like and the clerk apologized. Said she thought it had been done but would put me in a new room. The clerk walked me to the new room to to make sure everything is okay. That little trip to going into the new room the clerk and I realized that the air conditioning was broke. Do you want to stop so she placed me in a room across the hall. Everything was great the first night left for work the second day came back to the hotel to find my key to not work. Went to the front desk and the clerk stated she had rented my room out and my name was registered to another room. I told her what had happened the night before and she said that my room number wasn't changed in the system. I walked with the clerk to my room to find the new tenant sitting outside the door stating she could not get in. The cleaning maid had never even came to my room.. the rest of my stay went about the same had to check in every single day and even though the hotel is as big as it is they seem to put new tenants right next door to me that we're not quiet and respectful... The pool was also down, hotel out of date, I won't stay at this hotel again I was hoping with the name changed that things would have changed but obviously that did not happen. ##### Amanda Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Megan Jul 31, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay away!!!! Avoid at all costs!!!!!!!!!! The Econolodge in Casper, Wyoming is by far the worst hotel I’ve ever stayed at. It was so bad, I documented it in a YouTube video: https://youtu.be/YuSXe\_n7\_2Y My wife booked a night there after our visit to Yellowstone. When we arrived, there were few cars in the parking lot, but several shady looking smokers hanging around outside the small casino attached to the hotel. That was the first red flag. The sign at the front counter saying no refunds after more than a half hour from check-in was the second. The hotel advertises a pool, but the pool was empty. Third red flag. Then our key cards stopped working. Red flag number four. After checking in, we went out for dinner. When we got back, we noticed that our AC wasn’t working. The kid at the front desk offered us a different room, but he had to check it first, because they’ve had problems with people checking into dirty rooms. The new room had a working AC, but there were no batteries for the TV remote. The kid at the front desk gave me some batteries, but it didn’t matter — the TV didn’t work. I went to complain, and the sketchy maintenance guy told me none of the TVs in the entire hotel worked. Some other problems: the back door seemed to have been completely torn from its hinges. One large window out back was covered in plywood. Another was patched with cardboard and duck tape. The washing machine and ice machines were broken. Meanwhile,a couple of employees were getting drunk at the hotel bar. ![](https://a.travel-assets.com/ugc/hotel-reviews/0B18ACF7C4CDBE27EB58830F7CE9165B5C93F9D71659305929639.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A52BC43FCEF8E6A43717C6C0657BB32E7A81DE721659305918053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/38796A9EE4E97698FA0E2311BE17004C45E922D91659305923913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6D346E81D7C0E17141B103D351CF74EB7EC703A91659305922295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Megan Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Verified traveller Jul 29, 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### No bueno. No pool, no WiFi, no breakfast. No bueno. ##### Verified traveller Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Steven Jun 25, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Wait to get room was 1 1/2 hours in Lobby. Overbooked room, keys did not work. Found room open. Dirty, no water, no towels. Dirt and hair in bathroom, at least the toilet flushed. Staff made excuses for everything. Was only room left so stayed. (No choice in whole town) Was advised I would not be charged at check out. None of the exterior door locked. Trash piled up around every exterior trash can. ##### Steven Stayed 1 night in Jun 2022 ### 2/10 Terrible #### michelle Jun 20, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing bad experience, no soap, toilet didn't flush, needed to pour water in, every flush. ##### michelle Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Garrett Jun 19, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Very unprofessional in all ways. I booked through Travelocity for 3 nights and my stay was cancelled. I would like to have my money refunded. Hotel said Travelocity is responsible that. ##### Garrett Stayed 3 nights in Jun 2022 ### 2/10 Terrible #### Jimmy Jun 19, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is not fit to be open. They complained of not enough staff and it showed. There was no A/C, no breakfast, no internet, andbno working vending machines. Mildew in the tub, and a moldy non-functioning coffee pot kind of sealed the deal. But then came the bugs. Both inside and outside the room. It is a shame as this was a very nice place several years ago. 10/10 would not recomend and will not go back. ##### Jimmy Stayed 4 nights in Jun 2022 ### 2/10 Terrible #### Timothy R Jun 18, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Our room wasn’t ready until 9:45pm! We didn’t have towels or cups or even hand soap. The exercise room was not kept up and I was afraid to even try the equipment. No breakfast. All that and we had to pay $130 ##### Timothy R Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Chris Jun 16, 2022 Disliked: Amenities, property conditions & facilities Cable didn’t work. Shower didn’t work. ##### Chris Stayed 5 nights in Jun 2022 ### 2/10 Terrible #### Rosa Jun 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unacceptable We tried to check in at 8:45pm they didn't have any clean rooms so didn't get in until 2 hours later. Found room was not clean, 1 king instead of 2 double, missing pillowcases, smoke detector beeping, thermostat broken and room was 81 degrees. Was told by reception that we would be put on bottom of list of 7 other guests waiting for room. Got second room, toilet was broken, only had king bed again but was told they would bring in a fold/cot never got it so my daughter slept in chair. What I'm assuming are water stains on ceiling, NO smoke detector, and this thermostat wouldn't go under 76 degrees. Won't refund if booked through 3rd party so couldn't even get a refund. Employees rude and condescending except what I assume to be lead housekeeper. Have pictures but cant figure how to unload here. ##### Rosa Stayed 1 night in Jun 2022 ### 2/10 Terrible #### John Jun 16, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Front staff frazzled. Rooms not ready at 6 pm. No Wifi. No breakfast. No soap or glasses in room. Property not cared for. Will definitely not stay there again. ##### John Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Mark Jun 16, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Evidently, there were a lot of events taking place in Casper that weekend. When we pulled up to the hotel, I was in disbelief. I could not believe that a place in such a run down condition could be open for business. Initially, we waited in line for an hour, just to be issued our key cards. Someone from behind the desk kept hollering to the front desk person not to give away her room. Our reservation of two double beds was given away. Supposedly all they had left was a king. If there had been other alternatives for lodging, we would have gone elsewhere. Everywhere else was booked. There was a full sheet of plywood on the large window by the back entrance, near our room. Our sink kept threatening to overflow, even though we were not using it. We were next to the laundry room, so we are pretty sure that is why the sink kept filling with a tinted purple, soapy water. There were potato bugs throughout the room. The grass was terribly overgrown in the courtyard area. When we used our key to the room the first time, it worked. When we tried later, the key did not work. My husband went to the front desk but the line was so long he did not wait. We went to eat and came back. There was an employee in the hall that later let us in. These photos are NOTHING at all how the place looks. I don't like feeling vulnerable, yet everything about this experience made me feel that way. ##### Mark Stayed 2 nights in Jun 2022 ### 2/10 Terrible #### Keith Jun 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful Front desk employees were great, management was terrible. If you want to get stolen from and ripped off, this is the perfect place for you. ##### Keith Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Zachary Jun 15, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort Checked in, got a roll a bed, supposed to bring us sheets never did! There was a huge what looked like blood stain on the carpet, my daughter got hives from the bed, i only stayed one night, got a different hotel for the second night! ##### Zachary Stayed 2 nights in Jun 2022 ### 2/10 Terrible #### Jacob Jun 15, 2022 Disliked: Staff & service #### Don’t Stay Didn’t even get to stay at the Econo Lodge. I stood in the check in line for an hour and still didn’t make it to check in. I had to drive 2 hours back home. They were double booking rooms and after hearing all the complaints from the other costumers while standing in line forever I had to make a choice to just drive back home. I’ve tried to call the manager several times but I get the same message that the manager is not there. This was not a fun experience and just want to get this out there so other people don’t just waste there hard earn money on a place like this. Now I’m stuck because I booked through Hotels.com without the refund option. I paid 130.00 and had to drive all the way back home and with fuel prices it definitely hurt the bank account!!! ##### Jacob Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Kayla Jun 15, 2022 Disliked: Cleanliness, amenities, property conditions & facilities My family and I booked two rooms Saturday, June 11th on our way to Montana. We arrived at the hotel around 1130pm to check in only to be told that our rooms were not clean. We were given neither an explanation nor a time frame of when they would be ready. Considering the hour and that the lobby was full with others with the same predicament, we did not feel we would get our room Ina timely manner so we cancelled in an effort to find lodging elsewhere. As happens when booking with a third party, we were still charged. A few days ago, I spoke with Savannah at the property who apologized for the situation, told me to have the booking agent call her and she would take care of it. Today, I find out from the agent that they called the hotel and were told by the property that no refund could be issued due to the cancelation policy. A cancelation policy that shouldn't matter considering it was their own fault we never occupied the rooms. ##### Kayla Stayed 1 night in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Shooting Star Casino & Hotel](https://www.expedia.ca/Thief-River-Falls-Hotels-Shooting-Star-Casino-Hotel.h28874246.Hotel-Information) > > [Sundance Motel](https://www.expedia.ca/Pinedale-Hotels-Sundance-Motel.h12551835.Hotel-Information) > > [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > > [Angel Of The Winds Casino Resort](https://www.expedia.ca/Everett-Hotels-Angel-Of-The-Winds-Casino-Resort.h9689970.Hotel-Information) > > [Old Faithful Inn - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Old-Faithful-Inn-Inside-The-Park.h9674969.Hotel-Information) > > [Mammoth Hot Springs & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Mammoth-Hot-Springs-Cabins-Inside-The-Park.h9675499.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Old Faithful Lodge & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Old-Faithful-Lodge-Cabins.h32412830.Hotel-Information) > > [Tulalip Resort Casino](https://www.expedia.ca/Everett-Hotels-Tulalip-Resort-Casino.h2161524.Hotel-Information) > > [The Breakers Palm Beach](https://www.expedia.ca/Palm-Beach-Hotels-The-Breakers-Palm-Beach.h8479.Hotel-Information) > > [Hilton Waikoloa Village](https://www.expedia.ca/Waikoloa-Hotels-Hilton-Waikoloa-Village.h19640.Hotel-Information) > > [Four Seasons Resort Jackson Hole](https://www.expedia.ca/Jackson-Hole-Hotels-Four-Seasons-Resort-Jackson-Hole.h922183.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [Hilton Grand Vacations Club Kings’ Land Waikoloa](https://www.expedia.ca/Waikoloa-Hotels-Kings-Land-By-Hilton-Grand-Vacations.h2303745.Hotel-Information) > > [Lake Yellowstone Hotel & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Lake-Hotel-And-Cottages-Inside-The-Park.h9683114.Hotel-Information) > > [Bavarian Inn of Frankenmuth](https://www.expedia.ca/Saginaw-Hotels-Bavarian-Inn-Of-Frankenmuth.h9809515.Hotel-Information) > > [Canad Inns Destination Center Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels-Canad-Inns-Destination-Center-Grand-Forks.h1713856.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Darien Lake Lodge on the Lake ](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Old Faithful Snow Lodge & Cabins - Inside the Park](https://www.expedia.ca/Yellowstone-National-Park-Hotels-Old-Faithful-Snow-Lodge-Cabins-Inside-The-Park.h9674998.Hotel-Information) > > [Jackson Lake Lodge](https://www.expedia.ca/Jackson-Hole-Hotels-Jackson-Lake-Lodge.h893431.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.ca/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.ca/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [C'mon Inn Hotel & Suites](https://www.expedia.ca/Grand-Forks-Hotels-Cmon-Inn-Hotel-Suites.h1510580.Hotel-Information) > > [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.ca/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Marriott's Shadow Ridge I-The Villages](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Shadow-Ridge.h853695.Hotel-Information) > > [Semiahmoo Resort Golf & Spa, Trademark Collection by Wyndham](https://www.expedia.ca/Bellingham-Hotels-Semiahmoo-Resort-Golf-Spa.h13986.Hotel-Information)