Casa Santa Vacation Packages

Room was good. Breakfast was good. Cappuccino’s were delicious. Location not far (10-15 min walk) to markets, 5-10 from Massimo theatre, bus stops right outside door. Beds were very comfortable. Only negative is that there are mosquitoes that somehow get in the lobby and work their way to the rooms in the evening.

The staff was amazing and very helpful. They moved our room after our first night because the people in the room above us were so loud we could hear everything. The rooms are nice but have some drawbacks: in order to have your windows open to get fresh air at night, the room is flooded with all the uplighting surrounding the hotel. The windows have wooden shutters inside which means in order to block out the light, you must close the windows and then close the wooden shutters. Either turn off the floodlights at night or provide some curtains. The walls are also very thin and you can hear everything in the room next to you. We couldn’t get any of the TV apps to work so only had access to Italian TV. Did a fun (but very long) cooking class. The pool area is interesting but not inviting. It’s in a corner in the main area of the courtyard and faces 2 walls so there is no view. Also not very private. There is no lobby bar or any soft seating to relax anywhere. There is also not a set restaurant at the hotel - you have to do a cooking class or a private chef cooking for you (which would be nice but it’s in the cooking class/breakfast room so you have to experience it while a class is going on beside you). It’s a very pretty hotel but not really designed for the best experience for guests.

Excellent hotel in the heart of Palermo. Rooms were very nice and clean. Breakfast had a great selection to choose from. Front desk staff extremely helpful. Highly recommended.

My husband & I had a great stay at Hotel Massimo. The location can’t be beat, all of the main tourist attractions were within a short walk. Federico was lovely and such a big help with recommendations in the area and even for our next destination. The room was clean and we had breakfast delivered to our room each morning. We will stay again next time we are in Palermo!

Beautiful hotel with a fantastic staff. We’re only 1 night to enjoy the late afternoon tour and the beautiful view for dinner. Unfortunately the dinner reservation in advance forgot to ensure a better table for our anniversary. But mistakes happen. The overall was fantastic