Carmel Vacation Packages

Awesome staff. Very helpful and attentive throughout our stay. Additionally, we asked them to keep our bags, 7 total, on our check out day because our flights were evening departures. They didn't even hesitate. They kept them and still treated us like we were still booked in the hotel for that evening even though we checked out at noon. Great people and I highly recommend a stay for anyone visiting NY.

Excellent and well kept hotel. Friendly and helpful staff. Awesome location.

The hotel itself was nice. The staff was very nice and helpful. The rooms were small and comfortable and so were the beds. They room was clean but could have used some updates and repairs. We had two main issues with our stay. The first was parking. The website states on-site parking which is definitely not the case. There is a public garage next to the property but was completely full with residents of the area that pay monthly and the staff there was rude. We had to drive several blocks to find an open lot as there was not any street parking and most streets people were double parked. Our other issue is that Saturday night there was an extremely large promotional party that we had no idea was happening. No notice was given to me when booking or when we arrived. There were so many people you could not even get into the lobby or from the lobby to the bar across from it. The party went until 11 pm and was extremely loud. After the event ended we were startled awake by ambulance and police sirens out front of the hotel. This wasn't just 1 or 2 cops this was dozens of police officers, multiple ambulance and a fire truck. I would like to give a better review as the hotel itself was very nice but the parking was a nightmare and should be stated correctly on the website so people know before booking. They should also tell people about large events like this as we would have chosen somewhere else to stay had we known.

Elevators could use some work.

It was a very easy stay, even though we were a couple in our own room and this place is geared towards larger groups