Canyamel Golf Tours and Activities

All good!!! Pool service could be better, opening 11am not ideal

The hotel is very nice and in an excellent location. Before our stay, I had read reviews about the small room size, but we found it perfectly adequate. One thing to note is that the shower door also serves as the bathroom door, so privacy is limited. The biggest issue was the air conditioning. Our room faced the lagoon and received direct afternoon sun. The hotel automatically turns off the A/C whenever you leave the room. After spending the day at the beach, we would return to a room that was extremely hot. The thermostat could not be set below 22°C (72°F), and it took 3–4 hours to cool the room. Unfortunately, we would shower and go out for dinner about an hour later, and the A/C would shut off again when we left. Returning around 10:00 p.m. meant starting the cooling process all over again, and the room often didn't become comfortable until 1:00 or 2:00 a.m., making it difficult to sleep. We mentioned this to the hotel staff, hoping they could help or override the system, but they were not very helpful. Overall, the hotel has many positives, especially its location, but the air conditioning policy significantly affected our stay.