Caño Guerrero Mall Tours and Activities

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

The staff was very friendly and the hotel room very comfortable and clean.

We loved our room. It was gorgeous, clean, and had everything we needed. Location was everything -quiet area, but close walk to all the sites! Loved using the facilities of the hotel. The rooftop pool was perfect and our favorite part of our day was the beautiful breakfast in the courtyard. Service was excellent!