Canelobre Caves Tours and Activities

Decent hotel, staff where not the most friendliest, but we got what we paid for.

The house was clean but the pool was dirty and some of the outside furniture were in really bad condition. No nice wine glasses and the towels did smell so bad, that we had to wash them before we could use them. There was no internet for 8 days. We did of course complain about it in the beginning but to my opinion, the caretaker of the property was not doing his job. He didn't speak english and we don't speak spanish so the communication was not easy, and thats not a positive thing

Check-in was easy but we were sent to apartment and couldn’t open the key box. Finally called the and they told us how to do it. The apartment door is difficult to unlock but we finally figured it out. Had trouble turning stove and oven on. No instructions! Finally figured that out and the washer too. Would have been nice if Vanessa could have come with for a few instructions and help. The apartment was clean other than the vent in second bedroom. The housekeepers were good weekly. Bed was comfortable and there was plenty of storage and hangers. The couch in living area in need of a good cleaning. One kitchen chair was broken and we had burned out lights in bathroom. They did send someone who left saying he needed a different bulb but never saw him again. Overall we loved the location and would consider Myflats a second chance.