Title: Don Ramon Hotel & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Don Ramon Hotel & Spa Travelers find respite at this upscale retreat where daytime sports massages and Ayurvedic treatments complement evenings of live music under starry skies ## Photo gallery for Don Ramon Hotel & Spa ![Presidential Suite - Don Ramon Hotel & Spa (Canela)](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/331b89c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite | Bathroom - Don Ramon Hotel & Spa (Canela)](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/7ec3003c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Don Ramon Hotel & Spa (Canela)](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/006737f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite - Don Ramon Hotel & Spa (Canela)](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/1f94ebc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, hot tub, body treatments, mud baths - Don Ramon Hotel & Spa (Canela)](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/e7254922.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offers an upscale experience near Alpen Park. Guests enjoy free full breakfast, yoga classes, and spa treatments. The property features an art gallery, La Vanguardia restaurant, a coffee shop, and a relaxing garden. ## Reviews 8.8 Excellent ## Popular amenities - Breakfast included - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/331b89c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Individually furnished Individually decorated Fireplace Private hot tub Air conditioning Free cribs/infant beds LCD TV Clothes dryer - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/9eb5c428.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds TV Clothes dryer Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/33124a20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds TV Clothes dryer Hypo-allergenic bedding Pillow menu Premium bedding Blackout drapes/curtains - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Premium Suite ![Premium Suite](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/04a3da17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite ### Highlights Individually furnished Individually decorated Fireplace Private hot tub Air conditioning Free cribs/infant beds TV Clothes dryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Executive Suite ![Executive Suite](https://images.trvl-media.com/lodging/4000000/3690000/3688100/3688089/d3809648.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Free cribs/infant beds TV Clothes dryer - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Pousada-Don-Ramon-Spa-Holgar-DAlma-Charm-Collection.h3688089.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCanela-Hotels-Pousada-Don-Ramon-Spa-Holgar-DAlma-Charm-Collection.h3688089.Hotel-Information) ## About the area Located in Vila Suzana, a neighborhood in Canela, Don Ramon Hotel & Spa is in the entertainment district and near a boardwalk/promenade. Space Adventure Canela and Steam World are cultural highlights, and some of the area's popular attractions include Parque Terra Magica Florybal and Roda Canela. Traveling with kids? Don't miss Snowland Park. [Visit our Canela travel guide](https://www.expedia.ca/Canela.dx181119) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.35445%2C-50.83078&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=W7Us5IsLVXXkYqa_4kzq6NoB1YI=) Rua José Pedro Piva, 745, Canela, RS, 95680-000 ### What's nearby - Parque Terra Magica Florybal 12 min walk \- 1.1 km - Pinheiro Grosso Municipal Park 12 min walk \- 1.1 km - Parque Vale Dos Dinossauros 17 min walk \- 1.4 km - Steam World 3 min drive \- 2.0 km - Roda Canela 3 min drive \- 2.0 km ### Getting around - Salgado Filho Intl. Airport (POA) 149 min drive ### Restaurants - Tri Hotel Canela 14 min walk - Pappardelle 2 min drive - Lá Em Casa 19 min walk - Hotel Serra Nevada 2 min drive - Bikers Pub 11 min walk ## About this property ### Don Ramon Hotel & Spa Upscale family-friendly hotel near Parque Terra Magica Florybal Located close to Space Adventure Canela and Roda Canela, Don Ramon Hotel & Spa provides free full breakfast, a free daily manager's reception, and an art gallery on site. Indulge in thalassotherapy, a facial, and Ayurvedic treatments at Spa Holgar D´Alma, the onsite spa. Be sure to enjoy a meal at Restaurante La Vanguardia, the on-site restaurant. Yoga classes are offered at the health club; other things to do include hiking/biking. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. Other perks at this hotel include: - Free self parking - Limo/town car service, babysitting (surcharge), and coffee/tea in the lobby - Concierge services, a front-desk safe, and luggage storage Room features All guestrooms at Don Ramon Hotel & Spa include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes. More conveniences in all rooms include: - Baby baths and childcare services - Bathrooms with designer toiletries and hair dryers - Daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/83000000/82850000/82841600/82841538/93b6c39d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Vila 505 Vila Suzana - Hot tub - Breakfast included - Spa - Pet friendly 10 Exceptional 31 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=82841538&PinnedHotelID=82841538&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6160000/6150900/6150860/f3688c52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blumen Hotel Boutique Canela Centro - Breakfast included - Spa - Free WiFi - Air conditioning 9.6 Exceptional 86 reviews CA $66 CA $68 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6150860&PinnedHotelID=6150860&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/113000000/112150000/112143000/112142978/fa12c3bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada dos Anjos Canela Centro - 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Free WiFi 9.4 Exceptional 763 reviews CA $78 CA $82 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=76877403&PinnedHotelID=76877403&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=3688089&PinnedHotelID=3688089&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3688089,82841538,6150860,112142978,6119784) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site ### Food and drink - Free full breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception ### Restaurants on site - Restaurante La Vanguardia ### Things to do - Art gallery - Books - Full-service spa - Health club - Hiking/biking trails - TV in common areas - Wine tasting room - Yoga classes ### Family friendly - Baby bath - In-room babysitting (surcharge) - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station - Meeting room ### Outdoors - Garden - In a national park - In the mountains - Picnic area ### Full-service spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Mud bath - Prenatal massages - Reflexology - Spa open daily - Sports massages - Swedish massages - Thai massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator - Stair-free path to entrance - Well-lit path to entrance ### More - 2 floors - 3 buildings - Art Deco architecture - Banquet hall - Built in 2000 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Champagne service - Free bottled water - Late-night room service - Minibar ### More - Air conditioning (climate-controlled) - Dryer - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 125.00 per accommodation, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 125.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: 10 percent We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: BRL 350 per person (roundtrip) - Pet fee: BRL 125.00 per accommodation, per night - Service animals are exempt from fees - Rollaway bed fee: BRL 125.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 12 years old are not allowed in the spa without adult supervision ### Property is also known as Don Ramon Spa e Don Ramon Spa e Canela Don Ramon Spa e Pousada Don Ramon Spa e Pousada Canela Don Ramon Pousada Canela Don Ramon Pousada Don Ramon Canela Don Ramon Pousada Hotel Canela Don Ramon Pousada Hotel Don Ramon Pousada Spa Don Ramon Pousada Spa Don Ramon Hotel & Spa Hotel Don Ramon Hotel & Spa Canela Don Ramon Hotel & Spa Hotel Canela Pousada Don Ramon Spa Holgar D'Alma Charm Collection ## Frequently asked questions ### Is Don Ramon Hotel & Spa pet-friendly? ### How much does it cost to stay at Don Ramon Hotel & Spa? ### How much is parking? ### What time is check-in at Don Ramon Hotel & Spa? ### What time is check-out at Don Ramon Hotel & Spa? ### Does Don Ramon Hotel & Spa provide a shuttle to the airport? ### Where is Don Ramon Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Don Ramon Hotel & Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 87 8 - Good 50 6 - Okay 16 4 - Poor 3 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Eliseu Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nós fomos muito bem recebidos pela equipe do hotel. Por se tratar de uma pousada pequena, o tratamento/atendimento foi personalizado. A experiência foi excelente. ##### Eliseu Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Jun 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Local muito agradável e atendimento impecável ##### Verified traveller Stayed 2 nights in Jun 2025 ### 8/10 Good #### Julio May 18, 2025 Liked: Staff & service #### Que pena! O hotel está envelhecido. . A tampa do vaso no banheiro estava solta e rachada , com manchas. O rolo de papel higiênico no suporte estava pela metade e não havia papel adicional Água ao lado do box sem ter sido usado. Lençóis encardidos e com bolinhas, áspero. Um dos travesseiros tinha manchas de uso! Devem corrigir! ![](https://a.travel-assets.com/ugc/hotel-reviews/8189df32-1053-4dc1-bd14-8ed474e7f0cf-1747566844147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2cd4b102-cb60-4291-b927-6be523f27eb4-1747566843845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49a8e031-7172-4e65-982a-bc07cac9fa6e-1747566844147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julio Stayed 1 night in May 2025 ### 10/10 Excellent #### Joao F Apr 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quando se é surpreendido. Lugar aconchegante, reservado, e o serviço de atendimento muito bom, casal simpático nos atendeu mesmo sendo a reserva feita repentinamente. ##### Joao F Stayed 1 night in Apr 2025 ### 8/10 Good #### Marcos Jan 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa opção em canela Estadia muito boa, com ótima recepção e localização. Os funcionários do hotel são muito simpáticos e o café da manhã é muito bom. Falta acessibilidade na pousada, uma vez que o acesso aos quartos é somente por escada. Há também barulho dos carros que passam na avenida movimentada que fica defronte ao hotel. Dentro do hotel, há áreas de descanso com muito verde, ótimo para descansar, relaxar e tirar fotos. Os serviços de massagem do spa são bons e a profissional que nos atendeu foi bastante educada e eficiente. Valeu a estadia. ![](https://a.travel-assets.com/ugc/hotel-reviews/10D7E4849CF50AEB811288B2C1EF3888B93210C81736178429968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marcos Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Fabio A Jan 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pousada para relaxar e aproveitar muito Incrível, o estabelecimento é fantástico, ficamos hospedados pouco mais de 1 semana, o café da manhã preparado pelo Sr. Maurício é espetacular, todos os funcionários são muito atenciosos e foi tudo excelente. Por se tratar de uma pousada com a finalidade de SPA relaxante, nós não conseguimos aproveitar todos os serviços ofertados, temos 2 crianças e o casal perde um pouco esse direito, mas nada que desabone a pousada. Os ambientes são bem decorados e ideal para quem procura um ambiente de calma e paz. Recomendo muito essa pousada, que fica na metade do caminho entre Canela e Gramado, próximo de tudo, de frente a uma ótima pizzaria. De todas as vezes que fui a Gramado, certamente essa foi a que melhor fiquei hospedado. ##### Fabio A Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### William Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Noivado no Hotel&Spa Don Ramon Pessoal foi muito atencioso, muito cordial. Lugar muito agradável, aconchegante, arquitetura e decoração muito diferente e muito bonita. Local charmoso e bem reservado, ideal para quem busca esse tipo de estadia! ##### William Stayed 1 night in Dec 2024 ### 8/10 Good #### Verified traveller Nov 6, 2024 Liked: Cleanliness, staff & service, amenities Serviço ótimo! Chuveiro ruim e entupido pelo valor pago, café da manhã mt fraco pelo valor da estadia tbm. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Karen Oct 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio, ##### Karen Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Silvio Jul 10, 2023 Disliked: Property conditions & facilities, room comfort #### Não recomendável Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial. ##### Silvio Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller Jun 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lugar Fantástico!!!!! Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou. ![](https://a.travel-assets.com/ugc/hotel-reviews/362DDDDA9248861591122FEDCBDE7EBC639673B01686579002131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65432E33583CFBFB043D1F6242CE93923EED51801686578994366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/221F96592C7F69663B89EDC6CED034EC0542F77F1686578994211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A0016B270FD49D6E6EAA589B8005C4726393B8061686578994315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Gustavo Jan 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo. ##### Gustavo Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Ygor Nov 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muit legal! Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores... ##### Ygor Stayed 1 night in Nov 2022 ### 10/10 Excellent #### marcia Sep 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver. ##### marcia Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Felipe Aug 21, 2022 Disliked: Staff & service, property conditions & facilities, room comfort Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada ##### Felipe Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Thealmo Jul 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo para relaxar Positivo: Café da manhã muito delicioso e com tudo fresquinho, os pães e café eles trazem diretamente a mesa, e no salão há uma mesa farta. A tarde é servido um delicioso chá de maçã e uma taça de espumante, no primeiro dia recebemos waffle com geleias, nos dias seguintes bolos. O quarto tinha uma cama super confortável com travesseiros confortáveis e lençol térmico (ótimo pros dias frios), além de uma mesa e um sofá. O banheiro tinha toalhas limpas e amenites da loccitane. De cortesia para cada diária há direito a uma massagem relaxante de 30 minutos e um passeio de carro no super carros. Melhorias: O Wi-Fi tinha bom sinal no quarto mas a velocidade era muito lenta, caso pense em trabalhar da pousada esse é um item que pode gerar dificuldade. O estacionamento é pago, porém todo o espaço é aberto, sem segurança. As refeições precisam de agendamento, entendo que isso ajuda na organização, mas acredito que os intervalos poderiam ser menores (a cada 30 minutos e não há cada 1 hora). ![Fachada ](https://a.travel-assets.com/ugc/hotel-reviews/926A14CC0C26DD492A6FDFEAA2CE1B31B2E51E2E1658183961185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Vista do estacionamento ](https://a.travel-assets.com/ugc/hotel-reviews/301AC2EFB5ABD1E92ECC01F68E673D64B31554FD1658183959294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Chá da tarde](https://a.travel-assets.com/ugc/hotel-reviews/AE2F31BA37575A33BC3C6070FF731FAF69FB6B151658183962514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Chá da tarde](https://a.travel-assets.com/ugc/hotel-reviews/5F302E646E22190323728D66963F6C13A05340081658183958751.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thealmo Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Verified traveller Nov 27, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay somewhere else “Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com ##### Verified traveller Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### André Nov 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente! Atendimento espetacular! Toda equipe extremamente atenciosa! Recomendo!!! ##### André Stayed 2 nights in Oct 2021 ### 10/10 Excellent #### Virginia Cruz Oct 17, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar aconchegante ##### Virginia Cruz Stayed 1 night in Oct 2021 ### 10/10 Excellent #### ALEXANDRE Aug 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don Ramón aconchegante Muito legal! Café da manhã dos sonhos. Chá da tarde aconchegante. Serviço muito bom. Destaque para o Maurício, que nos deixou muito à vontade e nos entreteve com histórias maravilhosas do mundo dos hotéis. ##### ALEXANDRE Stayed 4 nights in Aug 2021 ### 6/10 Okay #### Natalia Jun 7, 2021 Liked: Cleanliness, property conditions & facilities, room comfort No geral não gostamos. O atendimento de check in e check out foi demorado. A funcionária não é agradável. Achei um absurdo pagar 27 reais pra deixar o carro em frente à pousada - segundo a funcionária “taxa simbólica”! Cobram 10% do total da estadia como taxa de turismo - o que eu não havia me atentado na hora da reserva, ou seja, cheio de surpresas. Quarto confortável e café da manhã gostoso, mas também com horários restritos para agendamento pela pandemia. Não volto. ##### Natalia Stayed 1 night in Jun 2021 ### 10/10 Excellent #### NORBERTO May 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VOLTAREMOS! ATENDIMENTO DE PRIMEIRA CATEGORIA TANTO DOS FUNCIONÁRIOS COMO TAMBÉM DOS PROPRIETÁRIOS, SEMPRE PRONTOS PARA ATENDER NOSSAS NECECIDADES E MUITO AGRADÁVEIS. LIMPEZA, AMBIENTE MUITO BEM DECORADO E AGRADÁVEL, QUARTO GRANDE E CONFORTÁVEL. CAFÉ DA MANHÃ MAGNÍFICO TENDO NO COMANDO O Sr. MAURÍCIO, PERFEITO. ##### NORBERTO Stayed 3 nights in May 2021 ### 10/10 Excellent #### Márcia Feb 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10. Excelente atendimento . ##### Márcia Stayed 2 nights in Jan 2021 ### 6/10 Okay #### KELLY VIEIRA Jan 22, 2021 Liked: Cleanliness, staff & service #### Não vale o preço que cobra O hotel deixou muito a desejar. As foto geram uma expectativa que não condiz com a realidade. Tudo muito antigo, o quarto é muito barulhento, ficamos escutando todo barulho do quarto de cima, especialmente quando os hóspedes usavam a cama. No frigobar tinha apenas 1 água, solicitamos mais na recepção mas nunca levaram. Tentamos usar o SPA mas somente mais de 3 horas depois que chegamos nos enviaram os serviços oferecidos, quando já era tarde demais para marcarmos. Café da manhã também deixou muito a desejar. Pagamos uma diária bem cara de 670,00 reais e não vale nem a metade disso. Um ponto muito positivo são os funcionários. Todos extremamente educados, atenciosos, e nos trataram muito bem!! ##### KELLY VIEIRA Stayed 1 night in Jan 2021 ### 10/10 Excellent #### Samuel de Jan 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pousada excelente!! A pousada é uma excelente dica para quem quer sair da movimentação do centro, o atendimento é excelente tratando com muito carinho e deixando o hóspede muito a vontade, café delicioso e com todos os cuidados de distanciamento e higiene. Os únicos itens que poderiam ser melhorados o estacionamento que poderia ser grátis e os travesseiros, no resto estava tudo ótimo. ##### Samuel de Stayed 2 nights in Jan 2021