Title: Smart Cancun The Urban Oasis (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Smart Cancun The Urban Oasis Mediterranean hotel with a fitness center and a 24-hour front desk ## Photo gallery for Smart Cancun The Urban Oasis ![Miscellaneous - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/7303a5aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/2a678704.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, iron/ironing board - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/2203f40b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/2e7ef54a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/4db5ac10.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Smart Cancun The Urban Oasis offers an upscale Downtown Cancun retreat near Plaza 28\. Guests cool off in the outdoor pool, stay fit at the gym, and savor local cuisine at Bites restaurant. Free WiFi and multilingual staff ensure comfort and convenience throughout the stay. ## Reviews 7.6 Good ## Popular amenities - Bar - Gym - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 8 - Dec. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ### View all photos for Standard Room ![In-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/2203f40b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.8 Good 14 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Free bottled water Coffee/tea maker - 409 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428600/428588/b8466774_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Cancun - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16514%2C-86.82638&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q4ISpswWCTl38F2emZXNOkjU-n8=) Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500 #### What's nearby - Mercado 23 \- 3 min walk \- 0.3 km - Las Palapas Park \- 5 min walk \- 0.5 km - Benito Juarez Municipal Building \- 6 min walk \- 0.6 km - Plaza 28 \- 14 min walk \- 1.3 km - Plaza Las Americas \- 3 min drive \- 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 20 min drive #### Restaurants - ‪Subway - ‬3 min walk - ‪McDonald's - ‬3 min walk - ‪Subway - ‬3 min walk - ‪Church's Chicken - ‬5 min walk - ‪Taqueria Coapeñitos - ‬4 min walk ## About this property ### Smart Cancun The Urban Oasis Upscale hotel near Ultramar Ferry Puerto Juárez At Smart Cancun The Urban Oasis, you can look forward to a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Bites, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym. You'll also find perks like: - An outdoor pool - Free self parking - Meeting rooms, luggage storage, and a 24-hour front desk - A banquet hall, smoke-free premises, and concierge services - Guest reviews say great things about the helpful staff Room features All 132 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Miscellaneous](https://images.trvl-media.com/lodging/12000000/11520000/11518000/11517991/132264aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh! 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Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from May 5 2025 to December 1 2025 (completion date subject to change). The following areas are affected: - Bar/lounge - Dining venue(s) - Exterior - Fitness facilities - Front desk - Guestrooms - Hallway - Laundry facilities - Lobby - Meeting facilities - Parking area - Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.27 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Pool fee: USD 8 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property Free WiFi in public areas has a 1-device limit ### Property is also known as Oasis Smart Cancun Oasis Smart Hotel Oasis Smart Hotel Cancun Smart Oasis Hotel Cancun Smart Oasis Cancun Smart Cancun by Oasis Smart Cancun The Urban Oasis Hotel Smart Cancun The Urban Oasis Cancun Smart Cancun The Urban Oasis Hotel Cancun ## Frequently asked questions ### Does Smart Cancun The Urban Oasis have a pool? ### How much does it cost to stay at Smart Cancun The Urban Oasis? ### Is Smart Cancun The Urban Oasis pet-friendly? ### How much is parking? ### What time is check-in at Smart Cancun The Urban Oasis? ### What time is check-out at Smart Cancun The Urban Oasis? ### Where is Smart Cancun The Urban Oasis located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Smart Cancun The Urban Oasis Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 8.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 368 8 - Good 295 6 - Okay 153 4 - Poor 82 2 - Terrible 101 ## Reviews ### 8/10 Good #### Simon Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty standard hotel, pretty good value for money ##### Simon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gerry Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay! This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast ! ##### Gerry Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Griselda Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful. ##### Griselda Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Hermilo Mar 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The buffet and the hotel overall exceed my expectations, for the price I was expecting a lower quality hotel, I highly recommend it. ##### Hermilo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### anne Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The place is good and affordable ##### anne Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Edgar Feb 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Breakfast really good. ##### Edgar Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### JOSE Jan 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great experience, can’t wait to visit again. ##### JOSE Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Fernando Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing breakfast Amaizing the breakfast include ##### Fernando Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Gerry Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price! ##### Gerry Stayed 3 nights in Mar 2025 ### 8/10 Good #### Daniel Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### loving Cancun Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis ![Great pool area](https://a.travel-assets.com/ugc/hotel-reviews/70D256E8DAFE154488CE78A36F5E49D5658ADDBF1738075862410.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Wendy Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic in every way ##### Wendy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Elizabeth Jul 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the location and if you’re sightseeing is perfect all the buses stop here ##### Elizabeth Stayed 4 nights in Jul 2024 ### 8/10 Good #### Andrew Dec 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool and restaurant area. ##### Andrew ### 10/10 Excellent #### Jef Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Very clean and room was well appointed. Little bit of traffic noise. ##### Jef Stayed 1 night in Feb 2025 ### 8/10 Good #### Olga Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and beautiful place to stay ##### Olga Stayed 1 night in Aug 2022 ### 10/10 Excellent #### CRISTINA ALEXANDRA MARMOL Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All was okay ##### CRISTINA ALEXANDRA MARMOL Stayed 7 nights in Mar 2025 ### 6/10 Okay #### Ali Rustam Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I recently stayed a one week in this hotel,every thing was great, the only thing some time you have to wait to have a table in the breakfast area, otherwise the service was great , very professional helpful polite and cooperative team. defiantly I recommend it for travelers who are looking for conevience place to stay in Cancun downtown. ##### Ali Rustam Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### King Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!! ##### King Stayed 1 night in Aug 2024 ### 8/10 Good #### Eytan May 16, 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Nice pool - we'll stay again ##### Eytan Stayed 2 nights in May 2023 ### 10/10 Excellent #### Zashon Jul 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money. ##### Zashon Stayed 3 nights in Jul 2024 ### 8/10 Good #### Savannah Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :) ##### Savannah Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Simon Sep 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is the best place ##### Simon Stayed 4 nights in Aug 2024 ### 8/10 Good #### Alan Aug 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for a good price Great place, an oasis of calm as advertised. The hotel district on the beach is now a zoo.Book online for the best deal with breakfast. ##### Alan Stayed 1 night in Aug 2024 ### 6/10 Okay #### Tom Mar 23, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Dated Hotel rooms were very dated, stayed here about 6 years ago and it was much nicer then. Very loud hallways and disruptive people. Pool area was nice. ##### Tom Stayed 13 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller Sep 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great - comfort, service, and especially the location. ##### Verified traveller Stayed 4 nights in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Occidental Tucancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) > > [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Cancun-Soul-Resort-Spa-Adults-Only-All-Inclusive.h69562378.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Hotel NYX Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-NYX-Cancun-All-Inclusive.h19336096.Hotel-Information) > > [Sandos Cancún All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Sandos-Cancun-All-Inclusive.h4892414.Hotel-Information) > > [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.ca/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Iberostar Selection Coral Cancún - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Coral-Level-At-Iberostar-Selection-Cancun-Adults-Only-All-Inclusive.h28763088.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Palace Peninsula - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Peninsula-All-Inclusive.h4862726.Hotel-Information) > > [Live Aqua Cancun - Adults Only - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Live-Aqua-Beach-Resort-Cancun-All-Inclusive-Adults-Only.h1140762.Hotel-Information) > > [Grand Fiesta Americana Coral Beach Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Fiesta-Americana-Coral-Beach-Cancun-All-Inclusive.h12689.Hotel-Information) > > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Occidental Costa Cancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Costa-Cancun-All-Inclusive.h197382.Hotel-Information) > > [Hotel Riu Caribe - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Caribe-All-Inclusive.h522221.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information)