Izla Hotel

Photo gallery for Izla Hotel

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor Pool

Overview of Izla Hotel

VIP Access

Izla Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationGarrafon Natural Reef Park1 min walk
  • Popular LocationShark Beach1 min walk
  • Popular LocationTortugranja Turtle Farm6 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)108 min drive

Choose dates to view prices

About this area

Isla Mujeres

Located in Isla Mujeres, Izla Hotel is on the beach. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Mujeres Beach. Costa Occidental de Isla Mujeres National Park and Garrafon Natural Reef Park are also worth visiting. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours.

What's nearby

  • Garrafon Natural Reef Park - 1 min walk
  • Shark Beach - 1 min walk
  • Tortugranja Turtle Farm - 6 min walk
  • Joysxee Floating Bottle Island - 9 min walk
  • Dolphin Discovery - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • Playa rancheros — 12 min walk
  • Casa Rolandi — 14 min walk
  • La Bruja — 16 min walk
  • Lolo Lorena — 4 min drive
  • Kash Keken Chuc — 4 min drive

About this property

Izla Hotel

4-star beach hotel with a conference center
Spend the day playing on the beach then return to dine at one of Izla Hotel's 2 restaurants. All 110 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Izla Hotel offers 110 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Spa services
  • Swimming pool

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Shared men/women areas in public bath

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Izla Hotel Isla Mujeres
Izla Isla Mujeres
Izla Hotel Hotel
Izla Hotel Isla Mujeres
Izla Hotel Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 501 out of 695 reviews
5 - Excellent 72%
Rating 4 - Good. 134 out of 695 reviews
4 - Good 19%
Rating 3 - Okay. 33 out of 695 reviews
3 - Okay 5%
Rating 2 - Poor. 16 out of 695 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 695 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and there to help any way they can. Found the pool was to cold to swim in.
Stayed 7 nights in Jan 2022

3/5 Okay

Liked: Cleanliness
I definitely did not receive a room upgrade. In fact, I thought I was supposed to get an ocean view room but I definitely did not. My room was not ready when I got there to check in and still was not ready after the stated check in time. They put me in a different room one floor up. The room was clean and all but the cleaning agents were so strong when I got to the room that I could hardly stand it. The room itself was just basic and not what I was expecting at all for the money I paid for it. It took forever for me to get food and drinks at the pool bar while I waited for my room to become available. No golf cart was available to rent at the hotel so I had to go all the way back to town to get one. Thankfully the taxi rides were cheap because the hotel is a bit away from the main area. I’m a bit partial bc the hotel I stayed at in Cancun before going to Isla Mujeres was very nice and modern and chic and I paid a lot less for that hotel than this one. So my expectations for this hotel were not met. The room served its purpose but I did not see the value for the price and I did not feel it was at the star level that is represented.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Izla, everyone was very friendly and the hotel itself and location was lovely. Food was excellent! Beach was charming, views were incredible. No complaints at all.
Stayed 4 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that its away from the north beach but still an easy 10 minute taxi ride to get to north beach for dinner or to just lay at the beach
Stayed 3 nights in Jan 2022

2/5 Poor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great, but housekeeping left coffee mugs in the bathroom sink upside down. Not being washed. That was the only bad thing.
Stayed 3 nights in Jan 2022