Title: Grand Royal Lagoon - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Royal Lagoon Lakefront hotel with a marina and a 24-hour front desk ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/797b3e08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, Pool View ( subject to availability)](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/9e909156.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/19bbd988.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/40a11d08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/b01c75c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Royal Lagoon offers a picturesque marina setting with peaceful garden grounds and a refreshing outdoor pool. Travelers appreciate the convenient WiFi, express check-in, and the property's proximity to La Isla Shopping Mall that previous guests have frequently praised. 7.0 Good ## Popular amenities - - Room service - Housekeeping - 24/7 front desk - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=185907&PinnedHotelID=185907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Standard Room, Pool View ( subject to availability)](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/f9b4592e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Pool View ( subject to availability) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom In-room safe Daily housekeeping Desk - City view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/190000/186000/185907/056803b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 4 ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,357 reviews CA $136 CA $170 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=e9c7abf9-d45b-42b5-839e-400be80494b9&top_cur=CAD) Ad ![9 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15200000/15194600/15194504/0a224926_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace The Grand Cancun - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Royal-Lagoon.h185907.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Royal-Lagoon.h185907.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13258%2C-86.75737&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2ASxO_DNG3li1NcHpq3LaPXw30Y=) Calle Quetzal No 8-a, Cancun, QROO, 77500 #### What's nearby - Cancun Convention Center - 19 min walk - 1.6 km - Gaviota Azul Beach - 9 min drive - 2.5 km - Forum Beach - 9 min drive - 2.5 km - Tortuga Beach - 10 min drive - 2.1 km - La Isla Shopping Mall - 23 min drive - 5.7 km #### Getting around - Cancun Intl. Airport (CUN) - 25 min drive #### Restaurants - ‪Club InterContinental (Club Lounge) - ‬7 min walk - ‪Taqueria Los Chachalacos - ‬3 min drive - ‪The Surfin Burrito - ‬6 min drive - ‪Chopstick - ‬5 min drive - ‪El Caribeño - ‬8 min walk ## About this property ### Grand Royal Lagoon Hotel near Cancun Convention Center Close to Forum Beach and Tortuga Beach, Grand Royal Lagoon provides a marina, a terrace, and a garden. Free WiFi in public areas and a restaurant are available to all guests. Other perks at this hotel include: - An outdoor pool - Free self parking and extended parking - Limo/town car service, express check-out, and express check-in - Babysitting (surcharge), multilingual staff, and motorized watercraft on site Room features All guestrooms at Grand Royal Lagoon offer thoughtful touches such as air conditioning, as well as amenities like safes and room service. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Free infant beds, daily housekeeping, and desks ## Similar properties ![Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/90000/83600/83587/9a9c72e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Imperial Laguna Faranda Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 6.2 765 reviews CA $64 CA $87 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=83587&PinnedHotelID=83587&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Room, 1 King Bed](https://images.trvl-media.com/lodging/10000000/9560000/9554900/9554858/512a75c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Costa Cancun Zona Hotelera - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.2 Good 543 reviews CA $66 CA $87 total includes taxes & fees Nov 4 - 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Outdoor pool - Refrigerator on request ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Marina - On a lake - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 3 floors - 4 buildings - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Refrigerator on request - Room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6:00 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 450 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Late check-out fee: MXN 450 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Grand Royal Lagoon Grand Royal Lagoon Cancun Grand Royal Lagoon Hotel Royal Lagoon Grand Royal Lagoon Hotel Cancun Grand Royal Lagoon Hotel Grand Royal Lagoon Cancun Grand Royal Lagoon Hotel Cancun ## Frequently asked questions ### Does Grand Royal Lagoon have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Grand Royal Lagoon? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Grand Royal Lagoon on Nov 3, 2025 start from CA $60.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Grand-Royal-Lagoon.h185907.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Royal Lagoon pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Royal Lagoon? > Self parking and extended parking are free at this property. ### What time is check-in at Grand Royal Lagoon? > Check-in start time: 3 PM; Check-in end time: 6:00 PM. ### What time is check-out at Grand Royal Lagoon? > Check-out is at noon. Late check-out is available for MXN 450 (subject to availability). ### Does Grand Royal Lagoon provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Grand Royal Lagoon located? > Located in Zona Hotelera, this hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cancun Convention Center, and Tortuga Beach. Forum Beach and Gaviota Azul Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Royal Lagoon Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 179 8 - Good 284 6 - Okay 218 4 - Poor 112 2 - Terrible 81 ### 7.6/10 Cleanliness ### 7.2/10 Staff & service ### 7.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 8/10 Good #### james Dec 12, 2022 Liked: Cleanliness, room comfort #### Good budget hotel Hotel is fine if your looking to travel on a budget. Its close to hotel zone.rooms are clean but dated.there is no restaurant but there are lots of places real close great place to stay if you just want a hotel with no frills. ##### james Stayed 8 nights in Dec 2022 ### 10/10 Excellent #### Stephen Jul 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ. ##### Stephen Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### David Aaron Lichtenstein Sep 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel - wonderful location - just a short walk to the beach, restaurants, stores, etc. My room was very clean and well sized and had everything I needed. All of the staff were polite and kind. I would highly recommend for one looking for a reasonably priced accommodation in the Cancun hotel zone ##### David Aaron Lichtenstein Stayed 8 nights in Sep 2022 ### 8/10 Good #### Jamie Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walkable if u can walk. Quiet at night. Clean & modest for price point. Will likely return ##### Jamie Stayed 7 nights in Jan 2025 ### 4/10 Poor #### Erik Sep 11, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please. ##### Erik Stayed 1 night in Aug 2025 ### 8/10 Good #### Mark Jan 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure ##### Mark Stayed 1 night in Jan 2023 ### 8/10 Good #### Julie Mar 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort First we were suprise not having any balconey, never thought I had to ask for this in hotel. But there were a little cute spot outside to hangout, it was just perfect. For the price it was really good, calm and clean. It's not a 5 stars, but we didn't pay for that neither! ##### Julie Stayed 3 nights in Mar 2024 ### 4/10 Poor #### Aaron Sep 12, 2022 Disliked: Staff & service Dirty. Wads of hair on stairs. In shower. Horrible house cleaning ##### Aaron Stayed 1 night in Sep 2022 ### 2/10 Terrible #### MIlagros Jul 11, 2022 Disliked: Staff & service, amenities, property conditions & facilities The lady at the front was very rude. Did not greet us. The room is fine if you just need place to sleep. Nothing grand. But the front desk lady really needs some customer service training! ##### MIlagros Stayed 1 night in Jul 2022 ### 8/10 Good #### Michelle Ann Del Jan 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again. ##### Michelle Ann Del Stayed 8 nights in Jan 2024 ### 2/10 Terrible #### CURTIS WAYNE Jun 14, 2023 Disliked: Staff & service The desk clerk wouldn't call for a confirmation of my shuttle and they left me. ##### CURTIS WAYNE Stayed 5 nights in Jun 2023 ### 4/10 Poor #### Zeltzin Oct 6, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Las instalaciones estan muy descuidadas en las habitaciones , el.aire acondicionado no servia y goteo toda la noche encima de la cama . El lugar es accesible y el.precio.muy economico pero ya habia acudido en otras ocasiones y no estaba tan descuidado como ahora. ##### Zeltzin Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Ana Oct 1, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Hay cucarachas mucho Moho en las parades del baño , las colchas Rotas y viejas , se va la luz y no hay generador de Luz , no pudes abril la ventanas por que no hay miriñaques o mosquitero en las ventanas y con muchos mosquito ! Paste una 5 horas sin aire acondicionado y me esta a desmayando de la calor .. espereicia horrible ##### Ana Stayed 1 night in Sep 2025 ### 6/10 Okay #### Robin Jul 13, 2025 Liked: Cleanliness, property conditions & facilities It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front ##### Robin Stayed 7 nights in Jun 2025 ### 4/10 Poor #### Manuel Antonio May 21, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Una propiedad muy viejita y sin mantenimiento adecuado. ##### Manuel Antonio Stayed 2 nights in May 2025 ### 4/10 Poor #### Yadira May 16, 2025 Disliked: Staff & service, amenities, property conditions & facilities El lugar es literal para llegar a Dormir, que fue el motivo por el que lo usamos, pero el personal el muy grosero Rente la habitación para mi esposo mi hijo y yo y solo teníamos 2 toallas y no me quisieron dar una más ##### Yadira Stayed 1 night in May 2025 ### 6/10 Okay #### MARA SUYARA PRAXEDES DA May 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Só fiquei uma noite. A localização é excelente e segura próximo de comércio, restaurantes e acesso à ônibus. A estrutura do hotel é antiga, estava limpo mas o chuveiro sai pouquíssima água, uns cinco filetes de água. O atendimento do recepcionista Ruan e da moça que fez nosso check in foi ótimo, mas em compensação, usamos o serviço de deixar a bagagem e quando voltamos para pegar, a recepcionista que estava no turno, quase não nos deixou entrar, foi super rude e mal educada, disse que não podíamos usar mais nenhuma das instalações do hotel e quase nos expulsou. Então disse a ela que precisava organizar a bagagem e logo sairia. Que não queria usar nada do hotel. Então orientem melhor a funcionária no tratamento ao cliente ##### MARA SUYARA PRAXEDES DA Stayed 1 night in May 2025 ### 4/10 Poor #### ROSA ELENA Apr 21, 2025 La atención ##### ROSA ELENA Stayed 2 nights in Apr 2025 ### 8/10 Good #### Arturo Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Le falto , toallas para la alberca , y limpieza en la habitación. ##### Arturo Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### MARIA PATRICIA Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente trato y servicio, muy tranquilo, excelenta para descansar ##### MARIA PATRICIA Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Javi Feb 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice custom service ##### Javi Stayed 2 nights in Feb 2025 ### 8/10 Good #### Patricia Feb 15, 2025 Liked: Cleanliness, staff & service Great location a short walk to shopping dinning and beach ##### Patricia Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Janet Feb 2, 2025 Liked: Cleanliness, staff & service We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing. ##### Janet Stayed 1 night in Feb 2025 ### 6/10 Okay #### Yu Dec 20, 2024 The property located at very convenient location. Easy transportation and close to everything. But the hotel room conditions like the brick wall and ceiling and furniture need upgrade for sure. Also the water pressure for the toilet is very low. It takes lots of attempts to flush. The wifi signal was not good as well. ##### Yu Stayed 7 nights in Dec 2024 ### 4/10 Poor #### Jared Nov 28, 2024 no era amable y estaba sucio el cuarto y también las camas. no tan seguras las puertas y muy oscuro todo ##### Jared Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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