Title: Grand Oasis Palm All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Oasis Palm All Inclusive Luxury property on the beach, with 2 outdoor pools ![On the beach, sun loungers, beach towels](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/3f7e06e7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/c6e89119.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's play area - indoor](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/0c3cad11.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/8b77964f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Waterslide](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/50e241b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Oasis Palm All Inclusive captures Zona Hotelera's energy with Mediterranean cuisine and ocean views. Travelers can enjoy two outdoor pools and spa massages. With 11 restaurants and a private beach, the property balances relaxation and activity. 6.6 ## Popular amenities - All-inclusive - Bar - Breakfast included - Pool - Spa - Gym ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=9837100&PinnedHotelID=9837100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Premium bedding, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/f81acdff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 1108 sq ft - Sleeps 5 ![Junior Suite](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/a81c1a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning TV Ceiling fan Premium bedding Bathrobes Hair dryer Private bathroom Shower/tub combination - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Premium bedding, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/06a1e31c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 376 sq ft - Sleeps 5 ![Premium bedding, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/10000000/9840000/9837100/9837100/d0c9d5cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 376 sq ft - Sleeps 5 ## You may also like Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/5a8ab209.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 156 reviews CA $722 CA $994 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,253 reviews CA $601 CA $601 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) Ad ![2 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1159500/1159480/d94b11a9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Cancun All Suites Resort Zona Hotelera - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,002 reviews CA $236 CA $291 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Cancun-Hotels-The-Royal-Cancun-All-Villas-Resort.h1159480.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) Ad ![On the beach, white sand, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8300/8238/7bb55181_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,003 reviews CA $281 CA $346 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Cancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) Ad ![9 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66930000/66930000/66929913/857940ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Puerto Morelos Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - Breakfast included - All-inclusive 7.8 Good 1,341 reviews CA $494 CA $494 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Hyatt-Ziva-Riviera-Maya-All-Inclusive.h66929913.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/42000000/41500000/41491100/41491098/11c46517.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - 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Pool - All-inclusive - Spa - Parking included 8.6 Excellent 481 reviews CA $465 CA $569 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Cancun-Hotels-The-Villas-Cancun-By-Grand-Park-Royal-All-Inclusive.h19772573.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6310000/6302300/6302296/74e98083_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Residences Riviera Cancún All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,006 reviews CA $425 CA $570 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun-All-Inclusive.h6302296.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/7b9b3fd1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.6 Excellent 2,637 reviews CA $150 CA $192 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Garden-Inn-Cancun-Airport.h71554881.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=3591e126-be4a-485f-8212-213f3247abbc&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h9837100.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Grand-Oasis-Palm-All-Inclusive.h9837100.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14281%2C-86.78635&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WQsiN1VLVKdMZWVxCIIEbEamcy8=) Blvd. Kukulcan KM 4.5 MZA.33 Lote C1, Interior Hotel Grand Oasis Palm, Cancun, 77500 #### What's nearby - Nichupté Lagoon - 1 min walk - 0.1 km - Escénica Tower - 3 min walk - 0.3 km - Teatro de Cancún - 5 min walk - 0.4 km - Langosta Beach - 8 min walk - 0.7 km - Playa Tortugas - 11 min walk - 1.0 km #### Getting around - Cancun Intl. Airport (CUN) - 25 min drive #### Restaurants - ‪Restaurant Dos Lunas - ‬1 min walk - ‪Wink Lobby Bar - ‬6 min walk - ‪The White Box Gastrobar - ‬2 min walk - ‪La Trattoria - ‬4 min walk - ‪Los Chachalacos - ‬8 min walk ## About this property ### Grand Oasis Palm All Inclusive Luxury all-inclusive property near Langosta Beach Located close to Playa Tortugas, Grand Oasis Palm All Inclusive provides a free breakfast buffet, a nightclub, and a poolside bar. This property is a great place to bask in the sun with a beachfront location and sun loungers. Treat yourself to a massage at the onsite spa. Be sure to enjoy Mediterranean cuisine at one of the 11 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi. You'll also find perks like: - 2 outdoor pools and a children's pool - Free self parking - Bike rentals, a children's club (surcharge), and a porter/bellhop - A 24-hour front desk, concierge services, and luggage storage Room features All 292 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - TVs with cable channels - Ceiling fans, daily housekeeping, and phones ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All meals and snacks included In-room minibar (all beverages included) ### Land activities Fitness facilities ## Similar properties ![On the beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3840h2558x0y3-a707ffb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.0 Good 1,007 reviews CA $287 CA $362 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/4e16ba32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,003 reviews CA $281 CA $346 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/56671748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Oasis Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.0 1,688 reviews CA $281 CA $355 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,844 reviews CA $378 CA $378 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/1ff3f5cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Casa Maya Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 312 reviews CA $377 CA $469 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/19ea30a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Bay All Inclusive Hotel Zona Hotelera - Pool - Hot tub - All-inclusive - 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Spa - Kids pool 8.0 Very good 2,049 reviews CA $198 CA $246 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/100/ff4dcd76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,418 reviews CA $168 CA $209 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16420000/16419100/16419073/04934aa9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oleo Cancun Playa All Inclusive Resort Zona Hotelera - Hot tub - All-inclusive - Spa - Pet-friendly 8.4 Very good 1,812 reviews CA $291 CA $358 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=16419073&PinnedHotelID=16419073&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (surcharge) ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily - 11 restaurants - 8 bars/lounges - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Dos Lunas - La Bamba - Las Palmas - Los Agaves - Xtabentun ### Things to do - 2 outdoor pools - Arcade/game room - Bicycle rentals - Children's club - Children's pool - Full-service spa - Golf driving range - Gym - Nightclub - Sauna - Shopping ### Family friendly - 2 outdoor pools - Arcade/game room - Babysitting - Children's club (surcharge) - Children's pool - Snack bar/deli - Supervised activities for children ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Beach loungers - Beach towels - On the beach - Terrace ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path of travel ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers ### Entertainment - TV with cable channels ### Food and drink - Minibar - Room service ### More - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Grand Oasis Palm Lifestyle All Inclusive Hotel Cancun Grand Oasis Palm Lifestyle All Inclusive Hotel Grand Lifestyle Grand Oasis Palm All Inclusive Hotel Cancun Grand Lifestyle Grand Oasis Palm All Inclusive Cancun Grand Lifestyle Grand Oasis Palm All Inclusive Grand Oasis Palm Lifestyle Cancun Grand Oasis Palm Lifestyle Oasis Palm Inclusive Inclusive Grand Oasis Palm All Inclusive Cancun Grand Oasis Palm By Lifestyle All Inclusive Grand Oasis Palm All Inclusive All-inclusive property Grand Oasis Palm All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Grand Oasis Palm All Inclusive have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### Is Grand Oasis Palm All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Grand Oasis Palm All Inclusive? > Check-in begins at 3 PM. ### What time is check-out at Grand Oasis Palm All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Grand Oasis Palm All Inclusive? > Yes, the property is all-inclusive. ### Where is Grand Oasis Palm All Inclusive located? > Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Nichupté Lagoon and Teatro de Cancún are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Oasis Palm All Inclusive Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 4 8 - Good 8 6 - Okay 9 4 - Poor 1 2 - Terrible 4 ### 8.0/10 Cleanliness ### 6.8/10 Staff & service ### 7.0/10 Property conditions & facilities ### 6/10 Okay #### hans Jan 3, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice hotel Poor food choice for vegetarians Conflicting info by staff as told chefs can make something vegetarian but restaurant staff not interested. Told to go to buffet restaurants where we can get salads. Otherwise hotel was good for activities and entertainment ##### hans ### 8/10 Good #### Verified traveller Dec 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 11 Restaurants!!!! The elevator is extremely slow and crowded during high season. The room was spacious, room service was great. There are a lot of seaweeds/grass on the beach of the hotel due to a lot of commercial ferry ports nearby. The hotel has 11 restaurants which is the best part of my stay! Will probably go back to the Pyramid because they have nicer beach. And pls note! There is no free wifi in room, you can only use free wifi in the lobby. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1029-p027502a0-cf8d-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s94-p03086900-cf8d-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1144-p05473570-cf8d-11e6-b340-cea531f716f3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller ### 8/10 Good #### Fook Seong Dec 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We enjoyed our stay here We got a big clean room with a nice view. Beds are comfortable. We were given free WIFI for 3 devices and the WIFI is strong. It is all inclusive and the food are great especially the White Box. We also like the buffet, the cafe and the ala carte restaurant. We enjoyed our stay here. ##### Fook Seong ### 8/10 Good #### Faith, miami Florida Dec 6, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location on the beach The hotel room was very nice and the.staff is the best wide variety of activities however there was no wifi in the room you have to sit in the lobby or pay for the wifi. ##### Faith ### 10/10 Excellent #### Di, Washington DC Dec 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Food was amazing I wish there was a hot tub though Great food and beautiful beach. Pleasant staff and beautiful views ##### Di ### 6/10 Okay #### Brendan Oct 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Food was mediocre at best. Seemed like it was pre-made and cooked in a microwave. Beach is dirty and near the inlet to a marina. Wifi does not exist in the rooms unless you want to pay an exorbitant fee. Would recommend something other than Oasis. ##### Brendan ### 8/10 Good #### Ladope, US Oct 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great resort Hotel has very goid service, restaurants, even gormet restaurants,permanent maintenance, saeveral daily shows all of them very good, You could not ask for more,located close to the city where you could visit malls, not to far from the airport and beside swimming pools an excellent beach with quiet warm an very transparent sea water ##### Ladope ### 10/10 Excellent #### Verified traveller Oct 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente comida e instalaciones Los meseros muy amables al igual que todo el personal las instalaciones muy bonitas muchos eventos y areas de recreacion muy familiar mi familia quedo muy contenta ##### Verified traveller ### 10/10 Excellent #### Damian Sep 26, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great resort with lots of good dining options. It sits on a beautiful beach and had plenty of options and space to sunbathing. ##### Damian ### 8/10 Good #### Garvel Family, New Jersey Sep 15, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice simple hotel with nice beach setting. Great pool area and beach front. Rooms are nice staff was ok. Food was good depending on your eating habits. Recommend hotel price was responsible for all inclusive. ##### Garvel Family ### 10/10 Excellent #### Verified traveller Sep 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muy bueno y buena ubicación Personal muy amable, todo muy limpio, buena comida, buen servicio. ##### Verified traveller ### 2/10 Terrible #### Verified traveller Sep 10, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible, no AC, WI only in the lobby, Same food every day, all cold foods were warm, cheeses were melting from the heat, no ice to protect them cold, The beach was very dirty, ##### Verified traveller ### 6/10 Okay #### Sandy, California Aug 30, 2016 Liked: Cleanliness #### the room was clean, and fridge well stocked. we were told at checkout that we had two free massages with our stay. That would have been nice to know when we arrived. The phone started ringing at 8:00A.M. wanting us to buy travel packages. ##### Sandy ### 6/10 Okay #### Markinho82, El Salvador Aug 8, 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Its getting old, not enough elevators The check in was terrible, they didnt know where we need to go (apparently they have different places for check in) eventhough we realized later that day, that we paid for the lyfestyle kinda room (which suppossed to be VIP) ##### Markinho82 ### 6/10 Okay #### Fernando, São Paulo Aug 7, 2016 Liked: Cleanliness #### Hospedagem Familiar Hotel bom , serviço e atendimento bom os funcionários às vezes incomodavam um pouco insistindo muito cedo para limpeza do quarto mesmo o mesmo estando ocupado ##### Fernando ### 2/10 Terrible #### jasmine, houston, tx Jul 11, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad experience all around The check in was horrible the staff couldn't find our reservations, the restaurants were a joke the drinks were awful the beach was full and the staff was grouchy and unfriendly ##### jasmine ### 2/10 Terrible #### Verified traveller Jul 10, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel The water and lights went out plus the ac didn't work instead of having a blast I felt in my worst nightmare ##### Verified traveller ### 2/10 Terrible #### Verified traveller Jul 7, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SUCKS!!!! GRAND OASIS PALMS AND GRANS OASIS SENS! We just came back from Cancun on 07/05/16. So as you can see this is very recent! We initially booked the Grand Oasis Palm, but due to a mix-up or better said a lack of organization from the Oasis chain, our rooms were not available so they moved us to the Oasis Sens. I must mention that we were a big group of 10, 8 were moved to Sens and the other 2 had to stay at Grand Oasis because their room was available, so they said that since with the bracelets we can visit each other's hotel we should be ok. First of all, the hotels weren't even close to each other! when I asked if they would pay for transportation back and forth they said "the bus is only 10 pesos" excuse me? the bus? uh no!! this was their mistake and they were expecting us to suffer for it! after a lot of arguing they said they would move this couple to our hotel 2 days later, since we wanted to enjoy the place and not waste our time arguing we agreed. When we got to the Sens the lobby and rooms were SUPER HOT! according to them the AC "just" broke that morning but they were working on fixing it, needless to say, that never happened. Then the 3rd day there was no light nor water in the whole hotel for hours! Super rude and useless staff because nobody will even try to fiz the issue when its clearly the hotel's fault. ##### Verified traveller ### 6/10 Okay #### Summer, Virginia Beach Jun 26, 2016 Liked: Cleanliness Disliked: Room comfort #### Decent resort on an inlet not the ocean. The service was very nice. Hotel staff was helpful and courteous. The beds were very uncomfortable. The coffee shop dolidnt open until 730an which to me is not acceptable. A coffee shop should open no later than 530am. Prepare to use the stairs a lot. The elevators are very small and always full. The buffets were okay. The ala Carte restraunts were always completely booked. Bars were difficult to get a beverage from because the were always full with usually only one bar tender. ##### Summer ### 6/10 Okay #### keisha, london Jun 6, 2016 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice chain of hotels - good for families Overall experience was nice. Good family resorts - would recommend any adult only groups stay in the Grand Oasis Sens as there are a lot of families/children at the other sites Staff mostly nice although often forget what you have asked for. Also the hote management quite rude in my experience as I don't think they are used to dealing with the guests directly Also bear in mind that they will try to sell you into a time share disguised as a tour at the beginning of your stay Good location & hotel - however Grand Oasis Cancun better hotel ##### keisha ### 8/10 Good #### Tina, Seattle May 10, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy with room Check-in took a while with requesting double-beds 3 times. But in the end we got a room on the 9th floor ocean view. That was amazing! Beach was very nice, calm and shallow water but be aware of sting rays!! Food was pretty good. Our favorite was the White Box gastrobar. Absolutely amazing food and service! Bravo! Careyes was very nice and formal. I read in the previous reviews that there were lines at restaurants and you had to wait 30 mins. Well that's not true! The only line I ever saw was at Dos Lunas buffet and only at certain times. There are other places to eat if that place has a line so no big deal! Spa was not bad. Friendly staff and always happy to see you as a client. But if you want to get braids, do them at the beach from a local person. They charge way less and do good job. ##### Tina ### 4/10 Poor #### Maria, California Apr 4, 2016 Liked: Cleanliness Disliked: Staff & service #### staff need training in customer service When we got there the hotel looked beautiful and welcoming, I had read reviews about the elevators and we expected the long waits no big deal... My family and I all agree that the food needs much improvement it was the same everyday and no big wow factor it might have been much better if the food was kept at a decent temperature.. Food was not even warm!!! The waiters rarely came to see what we wanted to drink so we had to go get our drinks and our plates were just sitting at our table for the most part.... I did mention to the hostess about the food and all she shad to say well you have other options wow..... I needed assistance with my confirmation of flight and went to concierge and he looked at me like I was asking for the impossible even said you want me to do what???? He then said I can't do it for you you have to go to the business center and do it yourself!!! I have been to many hotels and concierge is always able to assist with these small details!! Our room had no hot water for 2 days until we complained then miraculously we had hot water! Not staffed properly in the pool and beach areas cause we seldom got a drink from a waiter we usually had to go get our own drinks! Anytime we asked for information it was usually rerouted to someone else and had to figure it out ourselves!! Wow lifestyle people hound you every chance they get! I am not interested in time shares..... The property is beautiful but customer service for me is important!!! ##### Maria ### 8/10 Good #### Verified traveller Feb 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel on the beach The room we had was great with beautiful view over the beach. The hotel has very friendly staff. On the day we checked out, our flight was cancelled. The hotel customer service girl booked an earlier flight for us. That saved the day. ##### Verified traveller ### 8/10 Good #### Verified traveller Jan 17, 2016 Liked: Staff & service #### the elevator is too small Everything are pretty good, but breakfast are same for everyday. Moreover, the room is dark. ##### Verified traveller ### 6/10 Okay #### Terry C, San Antonio Jan 6, 2016 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Good room, once they managed to get us a room Visited rooms 4 times to find one that: wasn't occupied, had 2 beds, the key would open. 8th room ended up walking up and down stairs to room. Elevator was slow, long lines for it and at one point we got stuck in elevator. Buffets were poor quality. Internet was not free!!! Eventually when we complained, a Lifestyle rep told us we should have been given a free access code. Very spotty service when we got online. We were not aware that we needed to pay for our cases on AA flight, total out of $100, then they loose our cases for the rest of the day. Not happy about that. Also need to book own a airport/ hotel connections, another $50. Be careful when booking so called 'inclusive package to read the small print! ##### Terry C ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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