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Reviews

4.8/5 Exceptional
1,430 reviews
Highly recommend, Beloved hotel, Friendly staff

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Punta Sam Ferry Terminal
    16 min walk
  • Popular Location
    El Meco Archaeological Site
    22 min drive
  • Popular Location
    Playa Mujeres Golf Club
    22 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    45 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Junior Suite

    Room Amenities

    • Sleeps 2
    More details
  • Swim Up Suite W/ Private Garden

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Ocean View Terrace Suite with Plunge Pool

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Casita Suite w/private Pool

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    More details
  • Two Story Casita Suite w Plunge Pool

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Ocean View Penthouse Ste w/plunge pool

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Terrace Suite with Plunge Pool

    Room Amenities

    • Sleeps 2
    More details
  • Beachfront Casita Suite w/ Private Pool

    Room Amenities

    • Sleeps 2
    More details
  • Beachfront Two Story Casita Suite w/ Plunge Pool

    Room Amenities

    • Beach view
    • Sleeps 2
    More details

About this area

Playa Mujeres

Located in Playa Mujeres, Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive is next to a golf course and by the ocean. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Fernando Toro Valenzuela Stadium or Beto Avila Baseball Stadium.

Popular Location

What's nearby

  • Punta Sam Ferry Terminal - 16 min walk
  • El Meco Archaeological Site - 22 min drive
  • Playa Mujeres Golf Club - 22 min drive
  • Gran Puerto Pier - 24 min drive
  • Museo Iconografico de la Carrera Panamericana - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • Where to eat
  • Aroma // Dress Code – Garden-view fine-dining restaurant. Open daily.
  • Isla Grill // Dress Code – Beachfront restaurant with a bar. Serves lunch and dinner daily.
  • Lupita // Dress Code – Garden-view theme restaurant with a bar. Serves dinner daily.
  • El Mar // Dress Code – Beachfront restaurant. Serves lunch daily.

About this property

Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive

Elegant, adults-only beach property
Guests of this beach resort will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 109 rooms boast private spa tubs and jetted bathtubs, plus complimentary wireless Internet access and LED TVs with satellite channels. Other amenities available to guests include free minibar items, furnished balconies and separate sitting areas.
Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive offers 109 forms of air-conditioned accommodation with private hot tubs and free minibar items. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Airport shuttle available
Limo/town car service

Food and drink

Free buffet breakfast available daily 7:00 AM–10:30 AM
All buffet and à la carte meals, snacks and beverages included
4 restaurants
7 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service

Things to do

18 holes of golf
3 outdoor pools
Aerobics classes
Bike hire
Fitness centre
Full-service spa
Hiking/biking trails
Kayaking
Parasailing
Pilates classes
Sailing
Hot tub
Yoga classes

Family friendly

3 outdoor pools
Dry-cleaning service
Snack bar/deli

Conveniences

ATM/banking services
Lift
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Outdoors

BBQ grill(s)
Garden
Marina on-site
Pool sunloungers
Rooftop terrace

Spa

14 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Hot tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Ceiling fan
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

55-inch LED TV
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Furnished balcony

More

Desk
Laptop-compatible safe
Phone
Private hot tub
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.

Property is also known as

  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group
  • Beloved Excellence Group
  • Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
  • Beloved Excellence All Inclusive AdultsOnly
  • Beloved Playa Mujeres by Excellence Group All Inclusive
  • The Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres by Excellence Group
  • Beloved Mujeres Excellence In
4.8

Exceptional

5 - Excellent
1,199
4 - Good
177
3 - Okay
29
2 - Mediocre
12
1 - Poor
13
4.9
Cleanliness
4.9
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Extremely friendly and helpful staff. Excellent service. Safe and clean! Overall accommodations were excellent, one of the best experiences ever in Mexico. Will definitely return next year on our vacation. Shed a tear when we had to leave.

Stayed 5 nights in Feb. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The entire vacation was an absolute dream. Definitely recommend booking the two story casitas, beautiful. Didn’t eat one thing that I didn’t like. Mixed drinks aren’t strong , but they send full bottles of champagne to your room per request:)

    Stayed 5 nights in Aug. 2019

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