Title: Palace Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Hotel Riverwalk hotel with free breakfast and a fitness center ![Buffet](https://images.trvl-media.com/lodging/13000000/12420000/12410500/12410466/aeb556c9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, rollaway beds](https://images.trvl-media.com/lodging/13000000/12420000/12410500/12410466/942c8ddc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12420000/12410500/12410466/d796cccc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12420000/12410500/12410466/7c9c09c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, rollaway beds](https://images.trvl-media.com/lodging/13000000/12420000/12410500/12410466/3e595264.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Hotel, in the heart of Campos Centro, offers vibrant energy. Start mornings at the breakfast buffet, dine at the on-site restaurant, and find calm in the garden. Free WiFi keeps you connected, and laundry facilities add convenience to your stay. 8.6 Excellent ## Popular amenities - Gym - Room service - Breakfast included - 24/7 front desk - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12410466&PinnedHotelID=12410466&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Superior Double Room](https://images.trvl-media.com/lodging/13000000/12420000/12410500/12410466/6100c58f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning LCD TV Hair dryer Private bathroom Minibar Cable channels In-room safe Desk - 215 sq ft - Sleeps 2 - 1 Double Bed ![Superior Twin Room](https://images.trvl-media.com/lodging/13000000/12420000/12410500/12410466/cfe1800d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Hair dryer Private bathroom Minibar Cable channels In-room safe Desk - 215 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Hotels-Palace-Hotel.h12410466.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCampos-Hotels-Palace-Hotel.h12410466.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-21.75205%2C-41.32678&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q1wNuBPfTt2PXDCnlch24-ESzpI=) Av. 15 de Novembro, 143, Centro, Campos, RJ, 28035-100 #### What's nearby - Campos Historical Museum - 6 min walk - 0.6 km - Sao Salvador Cathedral - 8 min walk - 0.7 km - SESC Campos - 13 min walk - 1.1 km - Trianon City Theater - 2 min drive - 1.8 km - Boulevard Shopping Mall - 3 min drive - 2.2 km #### Getting around - De Cambayaba Station - 26 min drive - Macae (MEA) - 87 min drive #### Restaurants - ‪Restaurante Palace Hotel - ‬3 min walk - ‪Kantão do Líbano - ‬7 min walk - ‪Patricia Lanches - ‬4 min walk - ‪Fábrica da empada - ‬3 min walk - ‪Santa Paciencia - ‬4 min walk ## About this property ### Palace Hotel Hotel located in Campos Centro You can look forward to a free breakfast buffet, a garden, and laundry facilities at Palace Hotel. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi. Other perks at this hotel include: - Airport drop-off service (surcharge), express check-in, and a front-desk safe - A 24-hour front desk, free newspapers, and luggage storage - A porter/bellhop, coffee/tea in the lobby, and a TV in the lobby Room features All 74 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/12000000/11950000/11949500/11949415/73094ce7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tulip Inn Campos de Goytacazes Parque Leopoldina - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 570 reviews CA $65 CA $68 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=11949415&PinnedHotelID=11949415&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/31000000/30630000/30628300/30628249/ff0ae21f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Transamerica Executive Campos dos Goytacazes Parque Leopoldina - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 252 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=30628249&PinnedHotelID=30628249&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/11000000/10090000/10086400/10086383/47c366b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Hotel & Suites Campos Dos Goytacazes Parque Leopoldina - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 331 reviews CA $91 CA $96 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=10086383&PinnedHotelID=10086383&HadPinnedHotel=true®ionId=-1&adults=2) ![Pillowtop beds, minibar, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308795/a9571ee9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Campos Dos Goytacazes Campos - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 190 reviews CA $95 CA $100 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4308795&PinnedHotelID=4308795&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Triple Room, Balcony, Courtyard View](https://images.trvl-media.com/lodging/115000000/114520000/114519700/114519675/d64ef160.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL HAWAII Campos Centro - Breakfast included - Pet-friendly - Free WiFi - Parking available 7.8 Good 6 reviews CA $47 CA $49 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=114519675&PinnedHotelID=114519675&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15370000/15362500/15362440/f87ff710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terrazzo Hotel Campos Centro - Breakfast included - Parking included - Free WiFi - Restaurant 7.6 Good 46 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=15362440&PinnedHotelID=15362440&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/31000000/30450000/30441600/30441544/4f4b82f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Promenade Soho Campos dos Goytacazes Campos Centro - Hot tub - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 116 reviews CA $100 CA $106 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=30441544&PinnedHotelID=30441544&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/112000000/111280000/111273200/111273150/29d1b91a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flat centro - Via Park Campos Centro - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 2 reviews CA $56 CA $76 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=111273150&PinnedHotelID=111273150&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Apartment, Pool View | View from room](https://images.trvl-media.com/lodging/115000000/114270000/114268300/114268291/0808a79f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flat Aconchegante Campos - Pool - Kitchen - Parking included - Free WiFi CA $57 CA $77 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=114268291&PinnedHotelID=114268291&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/115000000/114270000/114264700/114264612/d748e1d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comodidade ViaPark Campos Centro - Pool - Kitchen - Parking included - Free WiFi CA $56 CA $76 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=114264612&PinnedHotelID=114264612&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available - Airport drop-off shuttle (surcharge) on request ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:30 AM - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Porter/bellhop ### Business services - 24-hour business center ### Outdoors - Garden - On the riverwalk ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible path of travel ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in time starts at 2 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for BRL 52 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: BRL 52 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, and a first aid kit ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Palace Hotel Campos Palace Campos Palace Hotel Hotel Palace Hotel Campos Palace Hotel Hotel Campos ## Frequently asked questions ### Is Palace Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Palace Hotel? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Palace Hotel on Oct 31, 2025 start from CA $77.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Campos-Hotels-Palace-Hotel.h12410466.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Palace Hotel? > Palace Hotel doesn't offer parking. ### What time is check-in at Palace Hotel? > Check-in begins at 2 PM. ### What time is check-out at Palace Hotel? > Check-out is at noon. ### Does Palace Hotel provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. ### Where is Palace Hotel located? > Located in Campos Centro, this hotel is within a 5-minute walk of Paraiba do Sul River and Bolso de Campos Theater. Campos Historical Museum and Sao Salvador Cathedral are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palace Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 30 8 - Good 20 6 - Okay 7 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Antônio Garcia Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito satisfeito !!!!!! Destaque para o restaurante e para o atendimento da recepção, excelentes ! ##### Antônio Garcia Stayed 1 night in Jul 2024 ### 8/10 Good #### Nildo Cesar Feb 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom custo beneficio. Muito agradável, equipe muito atenciosa, principalmente os funcionários do restaurante, sem falar nos belíssimos móveis antigos que decoram a parte antiga do hotel. ##### Nildo Cesar Stayed 1 night in Feb 2023 ### 6/10 Okay #### FELIPE Nov 20, 2022 Liked: Cleanliness, staff & service #### Estrutura antiga, atendimento impecável. Atendimento impecável, porém, estrutura do hotel bastante antiga. As paredes do quarto estavam bastante sujas, o ar condicionado fazia um barulho bastante estranho e acordava a gente a noite, além disso, internet péssima, existia um cabo de rede no quarto, porém também não funcionava, o Wi-Fi era muito instável. Café da manhã simples e gostoso! Elevador do hotel também é bastante antigos, ele dava uns trancos que as vezes assustava. Mas cumpriu o prometido, hotel bastante seguro, com vaga na garagem e recepção 24h. Não achei um bom custo benefício, pelas condições antigas do hotel. ##### FELIPE Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### ALMIR Jun 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uma estadia incrível A estadia foi maravilhosa, os funcionários do hotel são muito educados e receptivos. Para vocês terem uma idéia, após exaustiva e longa viagem na estrada minha rinite foi atacada pelo ar condicionado do carro, a funcionaria do check-in me ofereceu o telefone de uma farmácia no qual liguei lá e por ser hospede do hotel fui muitíssimo bem tratado pelo farmacêutico que prontamente enviou um motoboy para entregar os remédios. A empatia dos funcionários com os hóspedes foi incrível, digna de elogios ao hotel e a todos os funcionários que lá trabalham, super recomendo a todos! ##### ALMIR Stayed 1 night in Jun 2022 ### 8/10 Good #### Leandro Feb 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bom hotel, mas antigo foi uma estadia tranquila, a acomodação é limpa e confortável, a construção é mais antiga e alguns pontos merecem reparo, mas nada que atrapalhe a estadia. O café da manhã é bom, com o opções variadas. ##### Leandro Stayed 1 night in Feb 2022 ### 8/10 Good #### Flávio Jan 16, 2022 Liked: Staff & service #### Boa Boa estadia ##### Flávio Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### MARIA MADALENA Dec 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um achado em Campos Hotel encantador. Tem a parte nova moderna, e a parte antiga intacta utilizada pela administração do hotel. O que achei muito interessante, com a mobília da época. Quarto não é tão grande, mas para casal é essencial. Cama muito confortável. O banheiro bem espaçoso com uma ducha incrível. Tem um cardápio maravilhoso do restaurante do hotel com preços em conta. Funcionários muito educados e prestativos. ##### MARIA MADALENA Stayed 1 night in Dec 2021 ### 8/10 Good #### Jonathan May 21, 2021 Liked: Staff & service, room comfort #### will stay again The workers were friendly and helpful. The hotel needed to do a better job of cleaning the room specially during the pandemic. Very well located in the city. The breakfast was excellent. ##### Jonathan Stayed 1 night in May 2021 ### 6/10 Okay #### Luiz Fernando May 10, 2021 Liked: Cleanliness, room comfort #### No passado deve ter sido ótimo... O Hotel já deve ter sido muito bom. Porém, está escuro, triste mesmo. O chuveiro do primeiro quarto não funcionava bem, e o do segundo era ótimo, porém vazava água para fora do box. O café da manhã, apesar do atendimento dos dois rapazes, deixou a desejar. Os ovos estavam horríveis, pois estavam no banho-maria, e não havia um cuidado com o aspecto. A recepção foi correta, procurando atender às nossas demandas. ##### Luiz Fernando Stayed 1 night in May 2021 ### 10/10 Excellent #### David Feb 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incrível. Limpeza impecável, recomendo. ##### David Stayed 1 night in Feb 2021 ### 4/10 Poor #### Verified traveller Jan 9, 2020 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### expensive for what it offer. The rooms is very simple, does not value the price that its ask for. The amenities are of low quality and the corridors to the rooms are very creepie. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Henriette May 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa hospedagem Hotel confortável, bem localizado, bom custo beneficio. Poderiam disponibilizar mais travesseiros e toalhas de banho. Café da manhã médio. Atendentes muito prestativas ##### Henriette Stayed 1 night in May 2019 ### 10/10 Excellent #### Amanda May 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PERFEITO E MARAVILHOSO Tudo com maior excelência. Todos funcionários atenciosos e com total profissionalismo. O restaurante dando maior comodidade, onde o hóspede pode fazer o pedido para o quarto, ambiente 100% limpo e organizado. Além de o hotel ter toda uma história por trás dele, com objetos rústicos e centenários como decoração, juntamente com a modernidade dos dias atuais, o que o torna único em Campos. ##### Amanda Stayed 1 night in May 2018 ### 10/10 Excellent #### Geniffer Feb 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom custo x beneficio Hotel limpo, oferece desconto de academia e tem restaurante com uma boa comida. Bem localizado. Voltaria a me hospedar. ##### Geniffer ### 6/10 Okay #### CRISTIANO Nov 1, 2017 Liked: Cleanliness #### Pequeno transtorno no pagamento (resolvido) Houve um problema no momento do check out, pois paguei antecipado ao Hoteis.com e o hotel informou que não teria recebido o pagamento, exigindo que eu pagasse no balcão. Paguei novamente, peguei os comprovantes e, após a viagem, liguei para Hoteis.com. No dia seguinte o hotel me enviou um e-mail, reconhecendo a falha e solicitando os dados bancários para devolução do pagamento que eu fiz no hotel. Os valores foram ressarcidos sem maiores problemas. ##### CRISTIANO Stayed 1 night in Oct 2017 ### 8/10 Good #### Verified traveller Mar 17, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Bom custo-beneficio Hotel limpo e com bom custo-benefício. Estacionamento privativo também me ajudou bastante. Mas demorei a fazer funcionar o wifi, sistema um pouco confuso. ##### Verified traveller ### 8/10 Good #### Antonino M Feb 10, 2017 Liked: Cleanliness, staff & service, room comfort É um bom hotel, mas precisa de uma arrumação interna. O caminho para o café da manhã não é legal, e a entrada do hotel fica em um lugar muito feio. Podia melhorar. ##### Antonino M ### 2/10 Terrible #### MIRIAN Dec 19, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muito antigo e mal conservado. O hotel é muito antigo. Tudo cheirava a velho. Me arrependi de ter escolhido este hotel, considerando que existiam outros mais novos pelo mesmo valor. ##### MIRIAN ### 10/10 Excellent #### Tania Dec 6, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ótimo local ##### Tania ### 10/10 Excellent #### fernanda, santos Nov 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gostei de tudo muito bom Tudo perfeito café da manhã muito bom limpeza atendimento etc... ##### fernanda ### 8/10 Good #### Marcio Nov 4, 2016 Liked: Cleanliness, room comfort #### Atendimento e conforto do quarto A escolha do hotel foi pela localização próxima de nossos amigos em Campos e a facilidade de locomoção para os locais do evento de formatura. Gostamos muito do atendimento e profissionalismo dos funcionários do hotel, em especial a Martha do restaurante. Café da manhã muito bom. Minha única ressalva é quanto à acústica dos quartos, pois ouvíamos todo o ruido do corredor. O quarto é muito confortável e prático. ##### Marcio ### 8/10 Good #### Gisele Oct 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nossa estadia foi curta e não ficamos muito tempo dentro do hotel. O café da manhã tinha moderada variedade de alimentos e o cardápio do almoço (a quilo) é bem variado. ##### Gisele ### 8/10 Good #### VALDIVINO Oct 4, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Clássico: old, but gold. Ótimo atendimento e atenção dos funcionários. Refeições bem diversificadas. Área do quarto e do banheiro ideais. O quarto dispõe de uma escrivaninha com iluminação ótima, e também natural, que é útil para utilizar um computador ou ler. ##### VALDIVINO ### 10/10 Excellent #### Ricardo, Rio de Janeiro Aug 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pode melhorar Reserva foi feita no dia 19 para entrada no dia 26. As 7:00 a.m. do dia 26, o email informando o hotel sobre a reserva não estava lá. E portanto, minha reserva não existia. O hotel não foi muito prestativo, pois poderia ter entrado em contato com a hotels.com, já que eu tinha o número da reserva. Simplesmente falou que não podia fazer nada. Liguei para o atendimento de hoteis.com e este só funciona a partir das 8 da manhã. As 8:00 o atendente de hotels.com foi prestativo e reenviou o email e ligou para o hotel confirmando a reserva. O problema foi solucionado, mas se eu tivesse chegado no hotel de madrugada, ficaria sem solução até as 8:00 a.m. O hotel é bom tem boas instalações e o pessoal da cozinha é muito prestativo. ##### Ricardo ### 6/10 Okay #### LEONARDO, Rio de janeiro Aug 6, 2016 Disliked: Property conditions & facilities #### A desejar Bom hotel para dormir uma noite de passagem pela cidade. Mas precisa de manutencao. Restaurante bem antigo. 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