Title: TAMA Hotel Granada Real Cali - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3734900&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TAMA Hotel Granada Real Cali Travelers enjoy a peaceful stay at this Granada hotel where mornings begin with a breakfast buffet and evenings wind down with drinks at the bar ## Photo gallery for TAMA Hotel Granada Real Cali ![Rooftop terrace - TAMA Hotel Granada Real Cali (Cali)](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/9783fbc2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - TAMA Hotel Granada Real Cali (Cali)](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/831b3983.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - TAMA Hotel Granada Real Cali (Cali)](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/8003a460.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - TAMA Hotel Granada Real Cali (Cali)](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/1dada954.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - TAMA Hotel Granada Real Cali (Cali)](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/5146a0aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies TAMA Hotel Granada Real Cali welcomes visitors with a hearty breakfast buffet and dry cleaning services. Guests can unwind on the quiet terrace, use in-room WiFi, and enjoy the roundtrip airport shuttle. The helpful staff enhances the experience. ## Reviews 7.2 Good ## Popular amenities - Pool - Breakfast included - Parking included - Free WiFi - Restaurant - Business services ## Room options ### Check availability for these dates Tonight [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3734900&PinnedHotelID=3734900&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 10 of 10 rooms ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/1d199fc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 2 reviews ### Highlights TV Shower/tub combination Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Desk - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/73d6798e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights TV Shower/tub combination Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Desk - 269 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Quadruple Room ![Quadruple Room](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/91b4243a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights TV Shower/tub combination Private bathroom Cable channels Daily housekeeping In-room safe Wardrobe or closet Desk - 269 sq ft - Sleeps 4 - 4 Twin Beds ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/f2acf107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 1 review ### Highlights TV Cable channels Daily housekeeping In-room safe Desk Iron/ironing board - Sleeps 1 - 1 Twin Bed ### View all photos for Junior Studio Suite ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/1142bdcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite ### Highlights TV Cable channels Daily housekeeping In-room safe Desk Iron/ironing board - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/f5a12870.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 1 review ### Highlights TV Cable channels Daily housekeeping In-room safe Desk Iron/ironing board - Sleeps 5 - 1 Double Bed and 3 Twin Beds ### View all photos for Triple Room Standard with internal view ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/f1791c51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard with internal view - 215 sq ft - Sleeps 3 ### View all photos for Quadruple Room Standard with internal view ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/d3dfefdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard with internal view - 269 sq ft - Sleeps 4 ### View all photos for Double Room Standard with internal view ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/d09db53f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with internal view - 215 sq ft - Sleeps 2 ### View all photos for Single Room Standard with internal view ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3740000/3734900/3734900/6189916f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard with internal view - 107 sq ft - Sleeps 1 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/11800/11758/a87c2118.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Movich Casa del Alferez Juanambú - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 591 reviews [](https://www.expedia.ca/Cali-Hotels-Movich-Casa-Del-Alferez.h11758.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=863&destination=Cali (and vicinity)&destType=MARKET&latLong=3.417272,-76.539041&searchId=897cfb4b-1b38-4770-ad31-bfd4fe4f7f75&top_cur=CAD) Ad ![Outdoor pool, open 9:30 AM to 5 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/19500/19498/52f93483_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Cali by IHG El Peñon - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCali-Hotels-Hotel-Granada-Real.h3734900.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCali-Hotels-Hotel-Granada-Real.h3734900.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.45922%2C-76.53332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jM6FbtOKZq0585gJYegA4kQnBCs=) Avenida 8 N No. 15AN-31, Barrio Granada, Cali, 760045 #### What's nearby - Torre De Cali \- 7 min walk \- 0.6 km - Centenario Commercial Center \- 8 min walk \- 0.7 km - Bulevar del Río \- 8 min walk \- 0.7 km - La Ermita Church \- 8 min walk \- 0.7 km - Chipichape Shopping Center \- 5 min drive \- 2.2 km #### Getting around - Dauga Station - 46 min drive - Alfonso Bonilla Aragon Intl. Airport (CLO) - 34 min drive #### Restaurants - ‪Storiad’amore - ‬2 min walk - ‪Pizzería Carpaneto - ‬2 min walk - ‪Ringlete - Nueva Cocina Vallecaucana - - ‬2 min walk - ‪Macanudo - ‬2 min walk - ‪La Rola - ‬2 min walk ## About this property ### TAMA Hotel Granada Real Cali Hotel near Chipichape Shopping Center Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at TAMA Hotel Granada Real Cali. Free in-room WiFi is available to all guests, along with a bar and a restaurant. Other perks at this hotel include: - An outdoor pool - Free self parking and extended parking - A roundtrip airport shuttle (surcharge), a TV in the lobby, and free newspapers - Meeting rooms, an elevator, and a 24-hour front desk Room features All 60 rooms have comforts such as free WiFi and safes. More conveniences in all rooms include: - 21-inch TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3800000/3799500/3799447/ca6d52a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Versalles Granada - Pool - Breakfast included - Free WiFi - Restaurant 7.0 Good 100 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=3799447&PinnedHotelID=3799447&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/120000000/119790000/119782400/119782343/b9f26de6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Basic Hotel Chipichape By Hoteles MS San Vicente - Breakfast included - Free WiFi - Restaurant - Laundry 5.4 3 reviews CA $56 CA $56 total Jan 13 - Jan 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=119782343&PinnedHotelID=119782343&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6780000/6770100/6770012/9d144487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aqua Granada Hotel Granada - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Free extended parking on site ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting rooms ### Outdoors - Terrace ### Accessibility - Elevator ### More - Banquet hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Towels provided ### Entertainment - 21-inch TV with cable channels ### Food and drink - Limited room service ### More - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 1 PM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Thursday, Friday, and Sunday: - Hot tub ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 25 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property ### Property is also known as Granada Real Cali Granada Real Hotel Granada Real Hotel Cali Hotel Granada Real Hotel Granada Real Cali Hotel Granada Real Hotel Granada Real Cali Tama Granada Real Cali Cali TAMA Hotel Granada Real Cali Cali TAMA Hotel Granada Real Cali Hotel ## Frequently asked questions ### Does TAMA Hotel Granada Real Cali have a pool? ### Is TAMA Hotel Granada Real Cali pet-friendly? ### How much is parking? ### What time is check-in at TAMA Hotel Granada Real Cali? ### What time is check-out at TAMA Hotel Granada Real Cali? ### Does TAMA Hotel Granada Real Cali provide a shuttle to the airport? ### Where is TAMA Hotel Granada Real Cali located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## TAMA Hotel Granada Real Cali Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 8.6 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 29 8 - Good 38 6 - Okay 15 4 - Poor 14 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Monica Smith Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo excelente It was amazing ##### Monica Smith Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jose Apr 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Many homeless around this place. ##### Jose Stayed 1 night in Apr 2024 ### 8/10 Good #### Mohamed Najib May 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The rooms were clean, you can smell the cleanliness. AC and WIFI were good. We made an unplanned stop in Cali on our way to Cartagena. We only spent two nights at the hotel. It was decent for our short stay as we only needed a clean room to sleep. The hotel is located on a main street. The staff was friendly. ##### Mohamed Najib Stayed 2 nights in Apr 2024 ### 8/10 Good #### Carlos Jul 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding staff. Has hot water and nice view of mountain from the window. Great Air Conditioning. Very clean with breakfast included but it was limited to scrambled eggs with fruit, watermelon juice, coffee, hot chocolate and bread. Safe area. Masterbed was very comfortable but two twin beds in same room were pretty hard. ##### Carlos Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### F Martin Jun 24, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities It took about 2 hours to find our Expedia reservation. Would not give us the room without it. Implied that I was a victim of a fraudulent site. I called Expedia at my own expense $1 per minute. Expedia after 20 minutes transferred me to VRBO. VRBO could not find anything under Expedia's reservation numbers. At 8am the hotel began removing ceramic tile from the wall outside our room. The noise and dust were horrible. My son's asthma flared up and we had to change hotels. ##### F Martin Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Oscar Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Oscar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Frida Jul 23, 2025 Liked: Amenities Muy bonito ##### Frida Stayed 1 night in Jul 2025 ### 8/10 Good #### Oscar Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Agradable,apropiada ubicacion,muy limpio,parqueadero , lo mejor,,,"" ojo con las cerraduras de las puertas , , mas tectnolgia, critica constructiva,, el elevador un plus, para la gente mayor , 5 estrellas🖐 ##### Oscar Stayed 1 night in Jul 2025 ### 8/10 Good #### Miguel Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadía en el Hotel Fue una experiencia buena, creo que le falto información al estar la piscina deshabilitada, esto fue un factor para elegir este hotel, creo que una oportunidad de mejora es tener un secador disponible para los clientes, mi esposa necesito uno y no había, por lo demás el servicio fue bueno. ##### Miguel Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nelly Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio por parte de recepción, área del restaurante en general ##### Nelly Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Nelly Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente servicio del personal todos maravillosos y muy buena ubicacion ##### Nelly Stayed 2 nights in Apr 2025 ### 8/10 Good #### MYRIAN Yaqueline Apr 9, 2025 Liked: Cleanliness, staff & service #### Dotación zona de piscina Pues bien, el hotel. Sugiero: \* parasol de la zona de piscina. Como no tienen uno. Es lo mínimo. ##### MYRIAN Yaqueline Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Juan Dec 31, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities lo mejor de la propiedad es la ubicación. Un área segura y muchos restaurantes. Deben mejorar la atención en el desajuno y limpieza habitación. ##### Juan Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Mateo Sánchez Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta en la zona roja, asi que pura fiesta y comida barata ##### Mateo Sánchez Stayed 7 nights in Sep 2024 ### 4/10 Poor #### Verified traveller Apr 26, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Es un hotel económico entonces no se espera mucho, pero las sábanas estaban sucias y la cama era dura como una roca ##### Verified traveller Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jose Apr 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena ubicación. ##### Jose Stayed 3 nights in Apr 2024 ### 6/10 Okay #### ALEJANDRO Mar 27, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hay cosas mejores Es un Hotel bastante Básico No se compara en nada con las Fotos. Lo.unico que tiene es buena ubicación. El recepcionista hombre es mal mirado No me gustó su atención. Creía que le estaba haciendo un favor hospedando se en ese Resort. Las Habitaciones son de Pueblo barato. Todo el mobiliario es viejo y feo. El tapete de los pasillos es muy sucio. El desayuno hay más o menos. Lo.unico.que tiene es Ubicación. ##### ALEJANDRO Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Nov 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable En términos generales bien, es un hotel de combate que por su estructura arquitectónica no da para tener acceso a vista ni ventanas al exterior pero cumple con los objetivos ##### Verified traveller Stayed 1 night in Nov 2020 ### 10/10 Excellent #### Jaime Alberto Oct 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Calificación excelente Ok todo ##### Jaime Alberto Stayed 3 nights in Oct 2020 ### 6/10 Okay #### Ariel Alfonso Feb 2, 2020 #### no es una muy buena opcion el hotel tiene un ambiente oscuro, huele a humedo las habitaciones solo tienen una ventana a un pasillo oscuro, el wifi es itermitente, el baño es supremamente pequeño, las personas no lucen contentas de trabajar ahi ##### Ariel Alfonso Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Edgar Jan 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXCELENTE UBICACION ##### Edgar Stayed 3 nights in Jan 2020 ### 4/10 Poor #### Jona, Granada Nov 23, 2019 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities No me gustó la atención el check in nos hicieron esperar era a las 15h00by nos hicieron esperar más de una hora, si decir que después que nos dieran la habitación no nos supieron ayudar para hacer un cambio de habitación,siendo que nos quedaríamos una semana y en ese transcurso nunca se nos tomo nisiquiera en cuenta el pedido ##### Jona Stayed 5 nights in Nov 2019 ### 4/10 Poor #### Verified traveller Nov 19, 2019 Disliked: Amenities, property conditions & facilities No funciona el agua caliente, la cascada del jacuzzi no funciono. ##### Verified traveller Stayed 5 nights in Nov 2019 ### 8/10 Good #### Argenis Oct 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Servicio al cliente El recepcionista poco amable ##### Argenis Stayed 1 night in Oct 2019 ### 4/10 Poor #### Lady Oct 27, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort Nunca estuvo disponible el área de zonas húmedas y sumado a ello tampoco hubo agua caliente ##### Lady Stayed 2 nights in Oct 2019 ## 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