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Quality Inn & Suites New Castle

Property class: 2.5

Choose dates to view prices

Quality Inn & Suites New Castle offers a warm, welcoming atmosphere with attentive staff. Guests can relax in the sauna or steam room, use in-room WiFi, and enjoy the hotel's convenient location for exploring the region.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

New Castle is home to Quality Inn & Suites New Castle. The area's natural beauty can be seen at McConnells Mill State Park and Moraine State Park, while Hoyt Art Center and Harlansburg Station are cultural highlights. Living Treasures Wild Animal Park and Lawrence County Fair are also worth visiting. Visit our New Castle travel guide
Map
1740 New Butler Rd, New Castle, PA, 16101

What's nearby

  • A beautiful creamy, milky waterfall with the motion frozen, nestled into a park in New Castle, Pennsylvania. Beauty in nature, landscape photography.
    Cascade Park
    2 min drive - 1.8 km
  • Grove City Premium Outlets
    Grove City Premium Outlets
    27 min drive - 33.0 km
  • The Butler Institute of American Art museum in Youngstown, Ohio
    Youngstown State University
    36 min drive - 48.0 km
  • Lawrence County Fair
    7 min drive - 8.8 km
  • Scottish Rite Cathedral
    9 min drive - 5.0 km

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional)
    46 min drive

Restaurants

  • McDonald's
    3 min drive
  • Hugger Mugger
    3 min drive
  • Mr Pizza
    3 min drive
  • Cedars
    3 min drive
  • VentiSei Winery
    4 min drive

About this property

Quality Inn & Suites New Castle

Property highlights
Take advantage of free continental breakfast, a grocery/convenience store, and laundry facilities at Quality Inn & Suites New Castle. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • RV/bus/truck parking, meeting rooms, and ATM/banking services
  • A banquet hall, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 79 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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7.2 out of 10, Good, 27 reviews
The price is CA $80
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Frequently asked questions

Is Quality Inn & Suites New Castle pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn & Suites New Castle?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Castle on May 3, 2026 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites New Castle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Quality Inn & Suites New Castle?

Check-out is at 11 AM.

Where is Quality Inn & Suites New Castle located?

Situated in New Castle, this hotel is within 3 mi (5 km) of Cascade Park, New Castle Primary Care, and Hospital Butler Memorial. Immanuel Episcopal Church and Hill View Manor are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites New Castle Reviews

8.4

Very good

8.6

Cleanliness

7.6

Location

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 467 out of 911 reviews
Rating 8 - Good. 272 out of 911 reviews
Rating 6 - Okay. 100 out of 911 reviews
Rating 4 - Poor. 30 out of 911 reviews
Rating 2 - Terrible. 42 out of 911 reviews

Reviews

Verified

10/10 Excellent

Joan M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and attentative!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

tarun teja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelling good. Staff is friendly, Breakfast was great for the price. Its a quiet and good budget friendly place
Stayed 1 night in Apr 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was great when I checked in! The gentleman was professional, polite and friendly!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are kind and courteous.. Very clean rooms and the bathroom is very accommodating since i have some mobility issues. Always enjoy my stay here.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms are clean and quiet.. I always enjoy my stay here. 🙂
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. I was in town for my son’s funeral. I stayed there, as well as 7 of my children and multiple grandchildren. Staff went above and beyond to be of any assistance that I requested.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
The staff was extremely friendly and helpful they were great. The rooms and building is in need of some repairs badly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness
there is no elevator – that was so surprising! There’s a small workout room which was sufficient, and our room was clean and quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff was helpful. They had waffles for a hot breakfast option.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast smelled good, air-conditioning worked, Jacuzzi tub was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
It was very nice and the staff was friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was a breeze! My room when I first entered had kind of a musty smell, but it dissipated quickly by turning on the fan. My TV was broken, but the manager was so sweet and she brought me a new one right away. Breakfast was what I expected and the omelet was really good. My only suggestion would be to get new mattresses, mine wasnt bad but it will need to be updated soon. All in all I could not have asked for a nicer experience. All of the staff were friendly and had a smile.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff were great. The place needs updating but a good stay.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Melody

Liked: Cleanliness, amenities
Everything was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The staff was excellent for all the time that we stayed there. Almost 3 months or a little over this hotel was extend stay/home.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dawne

Liked: Cleanliness
Disliked: Amenities
The staff was kind and informative. Though the room needed updated, it was clean and comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Welcomed with a smile and great conversation. Breakfast was limited but good. Beds were incredibly comfy. Room was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hayde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and clean, friendly staff i highly recommend
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent staff to support your needs and guide you through the area!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, nice breakfast, friendly staff.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Room was clean and quiet.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel, slightly outdated, could use new floors and larger TVs with more channels however, there is parking for truckers/semi. Good breakfast. Comfy bed. Very large jetted tub in the suites. Even if slightly outdated, its still a GREAT hotel, we loved it, and will certainly be back here when in town.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very helpful.
Stayed 3 nights in Sep 2025