Bustares Vacation Packages

Is a beautiful hotel, and the breakfast is excellent….

I've had better breakfast options at other hotels in Madrid. It was an okay breakfast, just not as much variety.

The room was clean and comfortable. You do hear the doors slam and we were next to some late nighters so that was a small downside but alot of hotels have this issue. The staff were great and Marc the concierge was very helpful and attentive. The staff at the hotel are great and the hotel is nice and on a not as busy street. Very close to most things. Can walk anywhere.

We were only there overnight to catch an early morning flight, too early for the breakfast. Staff was nice, bed comfortable, nice shower and towels. They also delivered the pillow type of our choice, which was nice. The location was helpful since we needed to depart to the airport before shuttles started running. Cons: Dark bunker room has seen a lot of use. It's truly a convenience choice for crazy flight times, and you pay plenty for the privilege. Since it was around $400 to stay there, it would have been nice to receive a couple of complementary waters and snacks. Everything in the mini bar was charged airport prices. The other con is that because it's located it's outside of security, we were unable to go to some of the better terminal restaurants without a bunch of rigaramole since our flight didn't leave until the next morning. We ended up eating at an overpriced and shipped-in-catering in a Paul's which is a nice chain at say, the Bordeaux train station, somewhere where the staff has some hand in preparation. This was airport meh, and a waste of money. We would have packed something from San Sebastian to eat had we known. Useful-yes. These places exist for a purpose, and I respect that. Will I avoid crazy flights that end up calling for something like this? Yes

I didn’t like that the bathroom didn’t have a door , only the separate toilet . Not very nice when you are staying with a friend no privacy . Also supposedly the roof terrace closes at 11 pm , the times it was closed when we tried to access and it it was stil 10pm , our room was very dark . Didn’t eat at the hotel . Only ordered room service - club sandwich once it was ok not great . Staff were friendly .