Burton Vacation Packages

Breakfast okay. Good good options. Foam plates made it less appealing

The room was nice and so were the people. The food was okay, but not healthy. I assume a lot of people that are ill and going to the Cleveland Clinic stay there, the map of it is even on the document given. It would be absolutely amazing if there were some healthy options, like lower sodium and such.

My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here!

The hotel was neat and comfortable however the parking is ridiculous. The only option to park is valet for $27/a day. Otherwise you have to self park two blocks away in a public parking lot which is $1.50/hr. Cleveland isn’t safe enough to walk around let alone at night. Otherwise, the coffee bar has limited staff with different hours than advertised and the restaurant wasn’t open to dine either. I ended up doordashing food. Other than that, shower was hot, everything was clean, staff was super helpful- no issues there.

First, the staff are awesome! The club lounge hostess, Antoinette, was the highlight of our 2-day stay. Warm, friendly and welcoming. Second, we enjoyed the breakfast buffet. Third, the hotel's third floor connects to the Cleveland Clinic. Very convenient. Lastly, this hotel needs refreshing and updating. We paid $800+ for two nights, and expected so much more in terms of decor and cleanliness. I really felt duped. Carpets, furniture, walls all had stains.