[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bursa Grand Family Hotel & Spa Hotel with free breakfast, a quick walk to Osman Gazi Tomb ![Interior](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/5f83782c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/4eddefa9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/f57b9cd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/b4875ae8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/fb19f6da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Bursa, the Grand Family Hotel & Spa welcomes visitors with a breakfast buffet and an on-site shopping mall. Guests can connect with free WiFi in their rooms or sample local flavors at the GRAND FAMILY RESTURANT after a day of exploring. 7.8 Good ## Popular amenities - - Housekeeping - 24/7 front desk - Laundry - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=90118220&PinnedHotelID=90118220&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/a2defb46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 14 reviews ### Highlights Private bathroom Daily housekeeping - 108 sq ft - Sleeps 2 - 1 Double Bed ![Standard Triple Room](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/a0738982.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Private bathroom Daily housekeeping - 129 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Standard Quadruple Room](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/063635e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room 7.4 Good 6 reviews ### Highlights Private bathroom Daily housekeeping - 161 sq ft - Sleeps 4 - 2 Double Beds ![Family Room](https://images.trvl-media.com/lodging/91000000/90120000/90118300/90118220/ba5eaecf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 7.2 Good 5 reviews ### Highlights Private bathroom Daily housekeeping - 269 sq ft - Sleeps 5 - 2 Double Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBursa-Hotels-BURSA-GRAND-FAMILY-HOTEL-SPA.h90118220.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBursa-Hotels-BURSA-GRAND-FAMILY-HOTEL-SPA.h90118220.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.18313%2C29.06092&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6HAcgpBmLGXo9zOcoRustJ-PVWw=) Inebey Cd. 48, Bursa, Bursa, 16040 #### What's nearby - Grand Mosque of Bursa - 2 min walk - 0.2 km - Kapalı Çarşı - 2 min walk - 0.2 km - Osman Gazi Tomb - 7 min walk - 0.6 km - Kent Meydani AVM - 17 min walk - 1.4 km - Teleferik - 2 min drive - 2.6 km #### Getting around - Sehrekustu Station - 10 min walk - Demirtaspasa Station - 14 min walk - Bursa (YEI-Yenisehir) - 49 min drive #### Restaurants - ‪İstanbul Kazan Çorbacisi - ‬2 min walk - ‪Sori Cafe - ‬2 min walk - ‪Yesevi Kebap - ‬1 min walk - ‪Çınar Izgara - ‬1 min walk - ‪Küçük Saray - ‬2 min walk ## About this property ### Bursa Grand Family Hotel & Spa Hotel near Osman Gazi Tomb Located close to Teleferik, Bursa Grand Family Hotel & Spa provides a free breakfast buffet, a shopping mall on site, and laundry facilities. Be sure to enjoy a meal at GRAND FAMİLY RESTURANT, the on-site buffet restaurant. Stay connected with free in-room WiFi. You'll also find perks like: - Concierge services, luggage storage, and smoke-free premises - A 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All guestrooms at Bursa Grand Family Hotel & Spa have amenities such as free WiFi. ## Similar properties ![Egyptian cotton sheets, premium bedding, minibar, desk](https://images.trvl-media.com/lodging/111000000/110480000/110471500/110471496/b23e2b3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Euphrates House Bursa Nilüfer - Hot tub - Parking included - Free WiFi - Air conditioning 8.4 Very good 94 reviews CA $55 CA $62 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=110471496&PinnedHotelID=110471496&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room](https://images.trvl-media.com/lodging/100000000/99680000/99676900/99676840/2dca25a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TOK EPİK HOTEL Yıldırım - Breakfast included - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 319 reviews CA $52 CA $59 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=99676840&PinnedHotelID=99676840&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/5000000/4110000/4101800/4101701/9d6bf1ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Bursa Osmangazi - Pet-friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 1,009 reviews CA $59 CA $66 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4101701&PinnedHotelID=4101701&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12240000/12234800/12234795/bc142b09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kadi Konagi Thermal Hotel Osmangazi - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 314 reviews CA $63 CA $70 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=12234795&PinnedHotelID=12234795&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/47000000/46310000/46307500/46307412/415d8c2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Termal Hotel Osmangazi - Pool - Spa - Parking included - Free WiFi 8.4 Very good 186 reviews CA $86 CA $98 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=46307412&PinnedHotelID=46307412&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/33000000/32100000/32091500/32091434/2c8159fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B Loft Hotel Bursa Osmangazi - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 822 reviews CA $85 CA $95 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=32091434&PinnedHotelID=32091434&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast for a fee](https://images.trvl-media.com/lodging/13000000/12630000/12628600/12628554/a143da2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Bursa - City Centre by IHG Osmangazi - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 733 reviews CA $117 CA $131 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=12628554&PinnedHotelID=12628554&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room](https://images.trvl-media.com/lodging/107000000/106300000/106299100/106299015/efa9e1bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lilium Hotel & Suites Osmangazi - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 115 reviews CA $76 CA $86 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=106299015&PinnedHotelID=106299015&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/114000000/113580000/113571800/113571777/41d33227.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OPTİMAL HOTEL Osmangazi - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 42 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=113571777&PinnedHotelID=113571777&HadPinnedHotel=true®ionId=-1&adults=2) ![Turkish bath](https://images.trvl-media.com/lodging/23000000/22100000/22091400/22091359/e8014117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruba Palace Thermal Hotel Osmangazi - Parking included - Free WiFi - Air conditioning - Gym 8.8 Excellent 150 reviews CA $61 CA $69 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=22091359&PinnedHotelID=22091359&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour offsite parking (TRY 300 per night); discounts available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A restaurant ### Restaurants on site - GRAND FAMİLY RESTURANT ### Things to do - Shopping mall ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) ### Accessibility - No elevator - Smooth flooring in room ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 15 ### Check-out Check-out before 12:30 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for TRY 350.0 per day ### Property payment types ## Important information ### Optional extras - Nearby parking fee: TRY 300 per night(358 ft away; open 24 hours) - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: TRY 350.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Property Registration Number 16779 ### We should mention This property does not have elevators ### Property is also known as BURSA GRAND FAMİLY HOTEL SPA Bursa Grand Family & Spa Bursa Bursa Grand Family Hotel & Spa Hotel Bursa Grand Family Hotel & Spa Bursa Bursa Grand Family Hotel & Spa Hotel Bursa ## Frequently asked questions ### Is Bursa Grand Family Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Bursa Grand Family Hotel & Spa? > As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Bursa Grand Family Hotel & Spa on Nov 1, 2025 start from CA $61.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Bursa-Hotels-BURSA-GRAND-FAMILY-HOTEL-SPA.h90118220.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Bursa Grand Family Hotel & Spa? > Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Bursa Grand Family Hotel & Spa? > Check-out is at 12:30 PM. Late check-out is available for a fee. ### Where is Bursa Grand Family Hotel & Spa located? > Located in Osmangazi, this hotel is 0.4 mi (0.6 km) from Osman Gazi Tomb and 1.4 mi (2.2 km) from Teleferik. Sehrekustu Station is 10 minutes by foot and Demirtaspasa Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bursa Grand Family Hotel & Spa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 113 8 - Good 76 6 - Okay 39 4 - Poor 25 2 - Terrible 19 ### 7.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.4/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Mohammed Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, great breakfast, walking distance to all the popular attractions ##### Mohammed Stayed 1 night in Jul 2025 ### 8/10 Good #### Mohamed Jul 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities A good hotel ,Excellent Syrian receptionist ![](https://a.travel-assets.com/ugc/hotel-reviews/94809e76-bdeb-4d69-b745-21c7b794ad59-1751995404168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17df59fb-050b-464b-8dc5-73308dce3ef8-1751995402489.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31facf1e-e469-4f16-9f01-becdeb96b5ed-1751995399721.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mohamed Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Rahime Sep 19, 2025 Liked: Cleanliness, staff & service Excellent service !! ❤️ ##### Rahime Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Saadia Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff , good breakfast ##### Saadia Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Sohail Oct 28, 2024 Liked: Cleanliness Very friendly atmosphere Excellent customer service ##### Sohail Stayed 1 night in Oct 2024 ### 10/10 Excellent #### mohamed Sep 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities family hotel. exceptional staff I highly recommend ##### mohamed Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### rashid Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel great staff. I would recommend for everyone. ##### rashid Stayed 1 night in Sep 2024 ### 8/10 Good #### Mehmet Jun 23, 2025 4 ##### Mehmet Stayed 1 night in Jun 2025 ### 4/10 Poor #### Luis Jul 5, 2025 Liked: Staff & service Disliked: Cleanliness #### Great location, but needs renovation The hotel was just a few minutes walk away from the main markets and restaurants which was great for a short trip. The room was unfortunately quite dirty as you can see from the photos. It doesn’t look like they do a deep clean very often, more a light tidying. The towels and bed sheets didn’t smell fresh either. The hotel lobby was quite nice to sit in and chill out, and the staff were very friendly and helpful when we asked questions in English or Turkish. We didn’t try the breakfast as it was quite basic, but it looked fine as an option. ![](https://a.travel-assets.com/ugc/hotel-reviews/eac9bb41-98b2-492a-b4d3-2bdfe77cd60b-1751741860260.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4903fdc9-5945-4caa-85b9-7dc560ff4a6e-1751741860175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Mariya Jul 26, 2024 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities I like to distance for shopping, everything is so close It’s right next to the çapalı charshi of Bursa. ##### Mariya Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Algimantas May 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location was excellent. Room clean and comfortable. Breakfast buffet was varied and plentiful and staff very helpful and pleasant. We stayed in room 302 and although some minor maintenance needs to be done it was a great stay and excellent value. Would happily stay again. ##### Algimantas Stayed 3 nights in May 2024 ### 10/10 Excellent #### Oscar Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We really enjoyed our stay at Bursa Family, the price was very affordable and the location was perfect, located right in the historic center next to the Grans Baazar and all of the tourist attractions. I will be coming back soon ##### Oscar Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Youssra Sep 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed for 2 days. The hotel’s location is perfect right in the center of the city, really close to the Ulu cami, kapalı çarşi, koza han, pirinç han and other places. The breakfast had a good variety. The staff is very helpfull especially Deniz hanım she was so welcoming and friendly and helped us with transportation ##### Youssra Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Amnah Sep 21, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not the best place but easy and cheap ##### Amnah Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Iqra Feb 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELLENT VALUE and LOCATION Best hotel I’ve ever stayed in, excellent value for money , nice neat buffet system breakfast, beautiful wooden furniture in the rooms. Location is best , is near everything , right in front of the grand bazar and few mins walk to Osamn Gazi Tomb amazing stay and just outside the hotel is the taxi stand , so easy transport too , they also allowed me to keep my luggage in reception both times when I came earlier than check in time and when I had to go shopping after check out time and helped with luggage too, I loved my stay at Bursa, kind people , thank you so much for everything!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/660D69461532C52E2F2F5A1B141F86CC25EF739F1708229319471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/64B86525C1411242530155F69623A8603223F1671708229320092.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Iqra Stayed 1 night in Feb 2024 ### 6/10 Okay #### ADHNAN Nov 15, 2024 Disliked: Property conditions & facilities The best aspect of the property is the location, within walking distance of Tophane Park (Osman and Orhan resting places), main mosque and Koza Han. The property is very dated, no lift, limited options at breakfast, cold rooms with dated bathroom provisions. If you are staying with family I would recommend somewhere else but as a single night option for a day excursion, its suitable. You get what you pay for? ##### ADHNAN Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Verified traveller May 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disastrous hygiene The hotel has extremely poor hygiene, bed bugs infestation, and bad bathroom fixtures. Maintenance is not great either since the AC of first room we’ve offered was not working. I booked a triple room with one single bed and one twin bed. Both beds have bed bugs and we suffered terrible bug bites during our stay. The bugs were even roaming freely on floor next to bed and on wall. The hotel’s location is nice though and the receptionist miss Rooshan was really helpful and understanding to our trauma but damage was already done. ![](https://a.travel-assets.com/ugc/hotel-reviews/12df6cb2-27f5-4f52-a7d2-04cc3420d811-1746880524914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/87fbe06b-d049-4539-9810-384980ec2eb7-1746880526251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8b060f7-7b97-4327-9590-1f704f875631-1746880526901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/be3edbbb-430d-411a-a239-223c48077ddf-1746880842604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in May 2025 ### 8/10 Good #### Dr Khairul Dec 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My room was not available when I checked in, however the hotel give extra room to accommodate my family 👍 Excellent front office staff However there is no elevator to our rooms, so we have to carry all our luggages This hotel doesn't have parking lot, if you're driving to this hotel, you will need to park your car at nearby private carpark, around 200m from the hotel. ##### Dr Khairul Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Rashid Oct 14, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It sucks ##### Rashid Stayed 1 night in Oct 2024 ### 4/10 Poor #### Nedim May 2, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor breakfast and have to ask for room cleaning Breakfast is like in prison. It is made using cheapest groceries. French fries is cold and uneatable. You need to ask for room cleaning and changing sheets an towels. Location is perfect but everything else is terrible 😔 ##### Nedim Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### Kubra Jun 20, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful Hotel The room was terribly dirty and the receptionist provided few more other rooms to check but all of them were terribly dirty as well. So we requested them to cancel our reservation and they confirmed that they will cancel it after our request. However now hotel owner mentioned that they will not give our money back instead of shame and apologising! ##### Kubra Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Kashif B Oct 27, 2024 Disliked: Cleanliness, property conditions & facilities There was no air conditioning in the room ##### Kashif B Stayed 1 night in Oct 2024 ### 6/10 Okay #### Mubashar Jun 11, 2024 We enter 1430hrs as per phone conversation next day departure call at 1130 hrs for exit atv1200 less than 22hours Its not standard of any international standards ##### Mubashar Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Mumtaz Aug 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was no elevator to one side of the hotel and the toilet smell was horrible it would even be carried into the room if the door was not shut. The bathroom was very small that even the door could not completely open, it would hit the toilet seat if you tried to open it. ##### Mumtaz Stayed 1 night in Aug 2024 ### 6/10 Okay #### alaa May 11, 2024 Disliked: Cleanliness location is excellent - Room AC was initially not working and repaired after several requests. No room cleaning done during my two days stay. No telephone for internal communication with reception. even main light of the room and bed side lamps are not functioning. Breakfast varieties are reasonable but with limited taste quality. ##### alaa Stayed 2 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Hotels in Woodinville](https://www.expedia.ca/Woodinville-Hotels.d176332.Travel-Guide-Hotels) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [South West Mermaid Inn](https://www.expedia.ca/Yarmouth-Hotels-South-West-Mermaid-Inn.h6380.Hotel-Information) > > [Playabachata](https://www.expedia.ca/Puerto-Plata-Hotels-Playabachata-Resort-All-Inclusive.h23089497.Hotel-Information) > > [Beechwood B&B](https://www.expedia.ca/Durban-Hotels-Beechwood-BB.h18303560.Hotel-Information) > > [Auberge de l'Abbaye d'Oka](https://www.expedia.ca/Montreal-Hotels-Auberge-De-LAbbaye-DOka.h12533201.Hotel-Information) > > [All Inclusive Resorts and Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels-All-Inclusive-Hotel.0-0-d178296-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Homewood Suites by Hilton Toronto Mississauga](https://www.expedia.ca/Toronto-Hotels-Homewood-Suites-By-Hilton-Toronto-Mississauga.h1178345.Hotel-Information) > > [Hotels in Whitefish](https://www.expedia.ca/Whitefish-Hotels.d1199.Travel-Guide-Hotels) > > [Hotels in New Haven](https://www.expedia.ca/New-Haven-Hotels.d180036.Travel-Guide-Hotels) > > [Basecamp Lodge Canmore](https://www.expedia.ca/Canmore-Hotels-Basecamp-Lodge.h1115492.Hotel-Information) > > [Maritime Inn Antigonish](https://www.expedia.ca/New-Glasgow-Hotels-Maritime-Inn-Antigonish.h74758.Hotel-Information) ### Flights > [Flights from Sault Ste. 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