Title: ERNES Hotel Alma - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# ERNES Hotel Alma Bukit Mertajam

Experience the perfect blend of convenience and comfort just steps from shopping bliss at AEON Mall Bukit Mertajam.

## Photo gallery for ERNES Hotel Alma Bukit Mertajam

![Minibar, in-room safe, desk, free WiFi - ERNES Hotel Alma Bukit Mertajam (Bukit Mertajam)](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/b3ae9963.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Reception - ERNES Hotel Alma Bukit Mertajam (Bukit Mertajam)](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/dda2dcf1.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Room amenity - ERNES Hotel Alma Bukit Mertajam (Bukit Mertajam)](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/d468fc97.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - ERNES Hotel Alma Bukit Mertajam (Bukit Mertajam)](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/887fe8ff.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - ERNES Hotel Alma Bukit Mertajam (Bukit Mertajam)](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/197654f7.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

E-Red Hotel Cosmo, near AEON Mall Bukit Mertajam, offers a convenient stay with in-room WiFi and free self parking. Enjoy the added perks of a front-desk safe, 24-hour front desk, vending machine, and elevator for an easy-going experience.

## Reviews

7.6

Good

## Popular amenities

- Parking included
- Free WiFi
- Air conditioning
- Housekeeping
- 24/7 front desk

## Room options

### Check availability for these dates

Tonight

[Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9788400&PinnedHotelID=9788400&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=9788400&PinnedHotelID=9788400&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9788400&PinnedHotelID=9788400&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9788400&PinnedHotelID=9788400&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

2 beds

1 bed

Showing 14 of 14 rooms

### View all photos for Standard Twin Room

![Standard Twin Room](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/eac46606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Twin Room

### Highlights

Air conditioning

Refrigerator

LED TV

Private bathroom

Hair dryer

Electric kettle

Minibar

Coffee/tea maker

- Sleeps 2
- 2 Twin Beds

### View all photos for Standard Queen Room

![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/b3ae9963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Queen Room

8.0

Very good

1 review

### Highlights

Air conditioning

Refrigerator

LED TV

Private bathroom

Hair dryer

Electric kettle

Minibar

Coffee/tea maker

- Sleeps 2
- 1 Queen Bed

### View all photos for Deluxe Twin Room

![Deluxe Twin Room](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/d00ad59a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin Room

### Highlights

Air conditioning

Refrigerator

LED TV

Private bathroom

Hair dryer

Electric kettle

Minibar

Coffee/tea maker

- Sleeps 2
- 2 Twin Beds

### View all photos for Deluxe King Room

![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/b3ae9963.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe King Room

### Highlights

Air conditioning

Refrigerator

LED TV

Private bathroom

Hair dryer

Electric kettle

Minibar

Coffee/tea maker

- Sleeps 2
- 1 Double Bed

### View all photos for Family Room

![Family Room](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/60a1f01e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Room

### Highlights

Separate sitting area

Air conditioning

Refrigerator

LED TV

Private bathroom

Hair dryer

Electric kettle

Minibar

- Sleeps 3
- 1 Double Bed and 1 Twin Bed

### View all photos for Superior King Room

![Superior King Room](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/27f5f8aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior King Room

### Highlights

Air conditioning

Refrigerator

LED TV

Private bathroom

Hair dryer

Electric kettle

Minibar

Coffee/tea maker

- Sleeps 3
- 1 King Bed

### Standard Queen Room

- Sleeps 2

### Standard Twin Room

- Sleeps 2

### View all photos for Superior King Room

![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/9cbccfeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior King Room

- Sleeps 2

### View all photos for Deluxe King

![Miscellaneous](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/066ee011.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe King

- Sleeps 2

### Family Room

- Sleeps 3

### Deluxe Twin Room

- Sleeps 2

### View all photos for Family Room

![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/w652h440x8y0-dc5ecea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Room

- Sleeps 3

### View all photos for Deluxe Twin Room

![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/10000000/9790000/9788400/9788400/w652h440x8y0-dc5ecea8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin Room

- Sleeps 2

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## About the area

Bukit Mertajam is home to ERNES Hotel Alma Bukit Mertajam. Kelab Tentera Udara and Sultan Abdul Halim Ferry Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Penang Bird Park and Kidland Penang. Looking to enjoy an event or a game while in town? See what's happening at Negeri Pulau Pinang Stadium or Penang Youth and Sports Complex. 

[Visit our Bukit Mertajam travel guide](https://www.expedia.ca/Bukit-Mertajam.dx6301653)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.33165%2C100.48535&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RUX_NQjigXD_YnnHSnhRYujV7IA=)

No 32 Lorong Seri Alma Pusat Perniagaan, Seri Alma, Bukit Mertajam, Penang, 14000

### What's nearby

- AEON Mall Bukit Mertajam \- 2 min drive \- 2.3 km
- St. Anne's Church \- 4 min drive \- 3.8 km
- Gurney Drive \- 36 min drive \- 34.6 km
- Gurney Plaza \- 36 min drive \- 35.3 km
- Penang Hill \- 42 min drive \- 35.0 km

### Getting around

- Penang Sentral - 25 min drive
- Penang Intl. Airport (PEN) - 43 min drive

### Restaurants

- ‪Pusat Makanan & Minuman YMY - ‬6 min walk
- ‪豆粒粿条汤咖啡店 - ‬6 min walk
- ‪益美院饮食中心 - ‬6 min walk
- ‪Ang Ang’s Roastery - ‬1 min walk
- ‪孙记面馆 - ‬3 min walk

## About this property

### ERNES Hotel Alma Bukit Mertajam

Property highlights

 ERNES Hotel Alma Bukit Mertajam provides everything you need. Guests can connect to free in-room WiFi. 

You'll also enjoy perks such as:

- Free self parking
- An elevator, a 24-hour front desk, and a front-desk safe
- A vending machine

Room features

All 78 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. 

More conveniences in all rooms include: 

- Bathrooms with showers and free toiletries
- LED TVs with satellite channels
- Refrigerators, electric kettles, and daily housekeeping

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![Front of property](https://images.trvl-media.com/lodging/7000000/6880000/6879600/6879530/8e87af8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Family Suite](https://images.trvl-media.com/lodging/46000000/45540000/45539000/45538983/7433c371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Lobby](https://images.trvl-media.com/lodging/12000000/11840000/11839300/11839212/b46252ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Exterior](https://images.trvl-media.com/lodging/100000000/99280000/99278700/99278666/b90ba917.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Exterior](https://images.trvl-media.com/lodging/43000000/42550000/42544800/42544739/8b57af4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Exterior detail](https://images.trvl-media.com/lodging/9000000/8850000/8842000/8841906/7309c1ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Interior](https://images.trvl-media.com/lodging/110000000/109840000/109830300/109830225/f80d17b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Interior](https://images.trvl-media.com/lodging/60000000/59640000/59632500/59632470/da4d4be3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Lobby sitting area](https://images.trvl-media.com/lodging/91000000/90960000/90955600/90955517/c683224e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Wellesley Hotel

Simpang Ampat

- Free WiFi
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9.0

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Free self parking on site

### Family friendly

- In-room refrigerator

### Conveniences

- 24-hour front desk
- Safe at front desk
- Vending machine

### Guest services

- Housekeeping (daily)

### Accessibility

- Elevator

### More

- Designated smoking areas

## Room amenities

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided

### Entertainment

- LED TV with satellite channels

### Food and drink

- Coffee/tea maker
- Electric kettle
- Minibar
- Refrigerator

### More

- Air conditioning
- Desk
- Safe

## Policies

### Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18 

### Check-out

Check-out before noon

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- Cash deposit: MYR 100 per stay
- A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a smoke detector

### We should mention

No pets and no service animals are allowed at this property

### Property is also known as

E-Red Hotel Cosmo Bukit Mertajam

E-Red Hotel Cosmo

E-Red Cosmo Bukit Mertajam

E-Red Cosmo

E Red Hotel Cosmo

Ernes Alma Bukit Mertajam

ERNES Hotel Alma Bukit Mertajam Hotel

ERNES Hotel Alma Bukit Mertajam Bukit Mertajam

ERNES Hotel Alma Bukit Mertajam Hotel Bukit Mertajam

## Frequently asked questions

### Is ERNES Hotel Alma Bukit Mertajam pet-friendly?

### How much is parking?

### What time is check-in at ERNES Hotel Alma Bukit Mertajam?

### What time is check-out at ERNES Hotel Alma Bukit Mertajam?

### Where is ERNES Hotel Alma Bukit Mertajam located?

## Have a question?

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## Reviews

## ERNES Hotel Alma Bukit Mertajam Reviews

7.6

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 7.8

Cleanliness

### 7.4

Location

### 7.2

Staff & service

### 7.8

Property conditions & facilities

10 - Excellent

13

8 - Good

38

6 - Okay

16

4 - Poor

3

2 - Terrible

4

## Reviews

### 8/10 Good

#### MOHD ZAMRI

Jan 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanliness 

##### MOHD ZAMRI

Stayed 1 night in Jan 2024

### 10/10 Excellent

#### Zowie

Dec 24, 2020

Liked: Cleanliness, staff & service

#### Ok experience

So-so stay... Everything was great but not incredible... Acceptable with the price... 

##### Zowie

Stayed 1 night in Dec 2020

### 8/10 Good

#### Michael, Melbourne, Ausrealia

Feb 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to shops and lots of places to eat. Busy and vibrant environment nearby yet in the hotel its is rather quiet.

##### Michael

Stayed 1 night in Feb 2020

### 10/10 Excellent

#### Verified traveller

Dec 14, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. But they do not provide invoice if it's booked online just not satisfied with this. 

##### Verified traveller

Stayed 1 night in Dec 2019

### 6/10 Okay

#### Verified traveller

Oct 13, 2019

Overall okay, but not really meet our expectation

##### Verified traveller

Stayed 2 nights in Oct 2019

### 8/10 Good

#### Verified traveller

Mar 31, 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Clean n convenient Staff unfriendly and need to really improve

##### Verified traveller

Stayed 1 night in Mar 2019

### 10/10 Excellent

#### Git

Jan 30, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

基本上是不错。 住得舒适, 不会吵杂。 服务员有礼, 待客认真。 附近有很多商店, 购物方便。 赞,赞,赞!!!

##### Git

Stayed 2 nights in Jan 2019

### 8/10 Good

#### Natasyha

Dec 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd time at this hotel. Will come back for more ❤️

##### Natasyha

Stayed 2 nights in Dec 2018

### 8/10 Good

#### Verified traveller

Dec 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

##### Verified traveller

Stayed 3 nights in Dec 2018

### 8/10 Good

#### Verified traveller

Nov 26, 2018

Liked: Staff & service, property conditions & facilities, room comfort

will check in again maybe

##### Verified traveller

Stayed 2 nights in Nov 2018

### 8/10 Good

#### Sakura, KL

Aug 12, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is a good place to stay at. It is situated close by to nearest town.

##### Sakura

Stayed 1 night in Aug 2018

### 8/10 Good

#### Verified traveller

Jul 16, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When I first checked in,they gave me a room with no window. I appealled to the counter that they should hv stated if the room I booked hv no window. They wanted me to complaint to Expedia or else I hv to upgrade to a room with window and need to pay some extra money. Anyhow, finally they change me a room with window and no extra charges.

##### Verified traveller

Stayed 1 night in Jul 2018

### 8/10 Good

#### lim

Jun 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are clean and service was very good. Location is a bit far and would need your own transport to reach though

##### lim

Stayed 1 night in Jun 2018

### 6/10 Okay

#### Sammy

Apr 15, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

The room was great. The location is good,close to restaurants. The shower head was loose and the staff 3 times and it wad never fixed. That's the only set back.

##### Sammy

### 4/10 Poor

#### Verified traveller

Mar 20, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### bad experience in emergency handling

on that day I check in , that is a electricity supply issue cause by TNB, but we found all emergency exit is locked, and in the room don't have emergency light, at the morning staff is talking loud outside room, we can't sleep well

##### Verified traveller

Stayed 1 night in Mar 2018

### 4/10 Poor

#### Verified traveller

Feb 23, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the room not phone coverage, and the internet wifi service very bad...

##### Verified traveller

### 6/10 Okay

#### Verified traveller

Jan 20, 2018

Liked: Staff & service

#### Good customer service

System down for check in , but front desk officer bring me to room first while waiting for room card. Surprisingly committed for 30 minute , all done within 10 minute delivers to room. 

##### Verified traveller

Stayed 1 night in Jan 2018

### 10/10 Excellent

#### Abby

Dec 27, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and good service

##### Abby

Stayed 1 night in Dec 2017

### 6/10 Okay

#### Verified traveller

Aug 8, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

#### Good stay but need improvement on customer service

Room was good and clean, and there's restaurants nearby, just walking distance. If you're a night owl, this is the place, there are a lot bars nearby. Staffs from Afternoon shift were not so friendly, as we have encountered some issues on our booking. And we need to resolve the problem by ourselves, rather than getting assistance from them. Other than that, it was fine.

##### Verified traveller

Stayed 1 night in Aug 2017

### 8/10 Good

#### Premila

May 20, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

#### Comfortable

Clean and comfortable. Room was a bit small but overall okay

##### Premila

### 6/10 Okay

#### Morbius, Canada

Mar 21, 2017

#### It was OK!

We stayed a night at this hotel as we were attending a dinner and drinks get together with some family and friends which was nearby the hotel. Checking in was ok....the front desk staff is a wee bit slow but not too bad. The room was small but clean. The basic necessities were available. The air conditioner worked very well which was an 'A' in our books. Had a good night sleep after the merrymaking. Checking out was not too shabby either. There's convenience stores opposite the hotel. A pretty good Chinese restaurant within the hotel premises. Some drinking establishments very nearby as well. All in all it was pleasant and if we had to do it again we will.

##### Morbius

### 10/10 Excellent

#### Ryan, kuala lumpur

Feb 1, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### E Red Hotel

a nice hotel with friendly and helpful staff. The hotel room is clean and lovely

##### Ryan

### 10/10 Excellent

#### Adnan, Johor Bahru

Jan 26, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Nice new hotel in town

Good facilities. Comfortable rooms. Friendly staffs. Excellent.

##### Adnan

### 2/10 Terrible

#### Verified traveller

Dec 20, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Poor service

We booked 2 family rooms, the front desk staffs spent almost 30mins just to check the rooms. At the end, they told us only 1 family room available, the other room released to agoda. By right they should upgrade or compensate us with better room, but they only offered us a smaller room(standard) without apologizing. Overall, we have terrible experience with the hotel, especially the front desk staffs. Definitely will not come back to this hotel.

##### Verified traveller

### 8/10 Good

#### zaidy, kuala Lumpur 

Oct 16, 2016

Liked: Staff & service, property conditions & facilities

#### Good hotel

A nice hotel to stay. Provide a good service. Value for money.

##### zaidy

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