8/10 – Bien
Mario
Voyage en famille
1 juill. 2025
Points forts : Propreté, état et installations de l’hébergement
Let me just say that the only big issue we had was that when we arrived from Southern California was that we arrived on a rainy day and could not get into the building because we did not get a code that is required to get into the building. So, we ended up waiting for an hour outside in the cold. There is a desk in the lobby, but no one is ever there. You need a code to get into the building and a code to your room. And because we were not aware of the lack of safety in Argentina, when people came out of the building, they did not let us in to the warm lobby, out of the rain because of safety concerns. This was a poor first impression. However, once everything was resolved, the room was nice, clean and sufficiently modern. It was no necessarily like in the pictures, but it was fine - smaller than expected, but fine. The ladies who cleaned the room were wonderful and kind. We were so happy they took care of us. They made our stay at LeCoq worth it. Just make sure to let them know exactly what you need before you run out of toilet paper and towels. So, all in all, this property is nice for the most part. Definitely the best part of the stay was the service we received with the ladies. The thing they need to work on is communication with guests. This review comes from someone who used to work at the Four Seasons in Newport Beach, California. So, I know what is needed to make a stay worthwhile. A client will always overlook the neighborhood if the service wows them!
Mario
Séjour de 15 nuits en juin 2025
