Buckten Vacation Packages

My room was not made up when I checked in. With no front desk immediately available, it took me a while to reach someone via the app, and was also put on hold in the process. Not really what you want when you check into a hotel. Once I finally got hold of a staff member in the property, they were actually very accommodating and gave me an upgrade. All in all, not bad, but I wouldn't stay again given the relative high price and the possibility of having another 'online' disappointment. The public area was beautiful and well-appointed, but I could not help but get the feeling that the owners invested in that instead of their staff. This business model puts all of the onus to solve problems on the guest - not what I want to pay for.

Excellent location, recommend mountain view rooms, good selection at breakfast, helpful and friendly staff

breakfast was perfect, staff are all nice and he hotel is an easy access to everything.

This property was very nice, spotless clean, spacious , minimalist and very modern. My family and I were very pleased about the service especially the housekeeping…is top-notch. The Kitchen is perfect for family. We’ll definitely choose this place for our future visits! Best, Kristoffer

Nice staff, Clean room but very basic. The family apartment is in a total different building with no elevator not connected to the hotel, you have to walk in the alley to get there. Breakfast is average to below average. Food is not labeled.