Broke Vacation Packages

Neat and tidy and within walking distance to light rail, trains

Great value for money in the heart of Sydney. Very helpful staff.

There was absolutely no staff Visibility to help with luggage we had to lug our own luggage to our rooms which is unheard of / previous owners had bell staff to take your luggage from the car - foyer areas are very run down - whole hotel needs a revamp as it’s looking very stayed - it is such a shame as we have been here many times under the old owners and loved it every time - this time we have been left wanting - even the rooftop bar was empty which tells you something - this used to ALwAyS be pumping …. Do better to stay competitive

We stayed in a one bedroom suite for two nights for three people. The fold out bed is terrible with the mattress having springs / lumps everywhere. Very poor mattress for the money you pay. Room service food was the worst. I had a simple order of a ham and cheese toasted sandwich - it was burnt so I asked for a new unburnt one to be cooked. When it came back they had taken off one side and flipped the burnt side over. So it was burnt and uneditable - for $38 total. The Conciege service was outstanding. With so many options in Sydney for accomodation and if you know you will need a sofa bed and just want simple room service there are others choices

The staff were super helpful and accommodating. We arrived earlier than the check in time and they were quick to give us our room. Location is perfect to get around, room is immaculate. We will come here for our next visit for sure.