Forfaits vacances – Breakish

The lady at check in was most helpful and apologetic as we had email confirmation of an upgrade which we couldn’t get due to errors on the hotel’s behalf. Complimentary cocktails were offered by way of an apology, but due to the member of staff making them not knowing what to do we had to pour these down a sink. When we got our allocated room there was already someone in it. We were then allocated a third room - 228 - which despite its number could only be accessed from the first floor which we had not been told. Breakfast was also shambolic, we had to wait in reception for 20mins despite the breakfast room being less than half full. In our opinion the problem was poor management and poor training, the staff were under a lot of pressure which they couldn’t hide.

This used to be a hunting lodge so it looks exactly like a lodge, with lots of wood. It is by the loch with a magnificent view from the restaurant terrace. Unfortunately no lift to go upstairs so it was a bit difficult for my wife. The restaurant food was good but seemed pre-prepared so they can’t adjust the dishes. Breakfast was a buffet with good choice and good ingredients. The bedroom was quiet, comfortable with a great shower. We also appreciated the complimentary tea in the afternoon. There are a lot of places near the lodge to sit and relax by the loch

Mon avis est mitigé car l'hôtel est en fait une vieille auberge qui a vraiment beaucoup de charme. Par contre, et ce n'est pas leur faute, il y a peu de choses à faire autour et c'est loin de tout, car c'est au milieu de nulle part. Le restaurant de l'hôtel était délicieux et le petit-déjeuner était parfait. Le seul reproche est que notre chambre était dans les combles et il faisait très chaud. Nous pouvions ouvrir les fenêtres mais elles donnaient sur la ventilation du restaurant plus bas, alors non...

Great location for walking around Inverness Old Town. Easy to access highways out of town for side trips.

Parfait