Brambleton Vacation Packages

It's ok, but I won't stay at this place again.

Staff extremely friendly and welcoming Rooms very clean

Expedia did not mention an extra $30/day “historic hotel fee”. The property is nice, even if a little bit “tired”. Staff was excellent - from front desk to housekeeping. We really enjoyed our stay!!

We arrived and they told us the room we reserved was not available. The alternative was not ready by check-in either. They couldn’t explain why they gave our room to someone else. They said they would move us the following night, but we didn’t want to move again once we unpacked, so we stayed, until we came back to find maintenance guys in our room, because the a/c was leaking from our room into the carpet/floor and they had to put a high powered loud fan on the floor and fix a/c, but couldn’t do it right away, so we had to move to another room. They said we would get a two bedroom suite river view for our inconvenience by the time we came back from dinner. When we got back, they gave us a new key, we got in the room and it was not what they said, but the same type of room we didn’t order and not river view. We had to go over to our other room and move our stuff over. They had offered $40/day as apology, but didn’t tell us it was $40 each person until we checked out. So we didn’t end up using the $. The cleaning people did a nice job everyday. But there were things in one room and not the other. Like no face cloths in the second room the first night. No sugar with the coffee machine. No body wash. So mixed service and mixed amenities. The hotel is a tiny bit tired as well.

Nice staff, good location, large well-appointed room. Power outage immediately before our stay meant that the hotel was warm from lack of AC when we checked in. But they had mimosa's and pastries in the lobby to make up for it! There was also a shortage of clean towels and linens due to power outage. Overall, I'd stay there again.