Title: The Botanica Sanctuary Bogor - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=71042275&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Botanica Sanctuary Bogor Luxury hotel with 2 restaurants and a full-service spa ## Photo gallery for The Botanica Sanctuary Bogor ![Outdoor pool, pool umbrellas, sun loungers - The Botanica Sanctuary Bogor (Cisarua)](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/53458508.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5dba0395-72d7-4c4f-b013-639bb78f5f85-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - The Botanica Sanctuary Bogor (Cisarua)](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/3c86d673.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Botanica Sanctuary Bogor (Cisarua)](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/e8ec4e06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite (Garden) - The Botanica Sanctuary Bogor (Cisarua)](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/446fe1a0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Botanica Sanctuary offers a peaceful setting with spa treatments, an outdoor pool, and sun loungers. Enjoy meals at two restaurants after exploring the gardens. Friendly staff enhance the calm atmosphere, while horseback riding and archery add adventure. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Pool - Breakfast available - Spa - Room service - Gym ## Room options ### Check availability for these dates Tonight [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=71042275&PinnedHotelID=71042275&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Deluxe Room Double or twin ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/17384a59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room Double or twin 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Smart TV Day bed Rainfall showerhead Hair dryer - 344 sq ft - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Family Loft ![Family Loft](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/7d2c8780.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Loft ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Smart TV Separate bedroom Rainfall showerhead Hair dryer - 452 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Premier Room ![Premier Room | Mountain view](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/d13cc865.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Smart TV Day bed Rainfall showerhead Hair dryer - 344 sq ft - Mountain view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Suite (Garden) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/474e77c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite (Garden) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Smart TV Separate bedroom Hair dryer - 517 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Junior Suite (Valley) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/e99c8df0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Valley) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Smart TV Separate bedroom Hair dryer - 517 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed ### View all photos for Exclusive Room, Corner (Unique) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/bf10e7fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Room, Corner (Unique) ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Smart TV Hair dryer Bathrobes Private bathroom - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/adcb677f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Smart TV Day bed Rainfall showerhead Hair dryer - 344 sq ft - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Deluxe Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/e5edfda8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Deluxe Room, Garden View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/17384a59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Smart TV Day bed Rainfall showerhead Hair dryer - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Premier Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/51159a7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room - Sleeps 2 ### View all photos for Loft Family Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/03634f07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Family Room - Sleeps 2 ### View all photos for Unique Corner Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/5e45a53b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Unique Corner Room - Sleeps 2 ### View all photos for The Garden Suite ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/b541c6f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Garden Suite - Sleeps 2 ### View all photos for The Valley Suite ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/5504027b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Valley Suite - Sleeps 2 ### View all photos for Superior Room ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/d5095a27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Room with Garden View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/72000000/71050000/71042300/71042275/5c06e891.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with Garden View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBogor-Hotels-The-Botanica.h71042275.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBogor-Hotels-The-Botanica.h71042275.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.70458%2C106.95184&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sX3QMgimw1ZK0T6fEbzPRjbvAXQ=) Jl Taman Safari 101 Kp Baru Tegal, Desa Cibeureum, Cisarua, Cisarua #### What's nearby - Cisarua Bogor Tea Garden \- 2 min drive \- 1.1 km - Taman Safari Indonesia \- 7 min drive \- 2.8 km - Dhamma Java Vipassana Meditation Centre \- 17 min drive \- 14.3 km - Bogor Botanical Garden \- 25 min drive \- 26.4 km - Sentul International Circuit \- 31 min drive \- 36.6 km #### Getting around - Tanjakan Empang Station - 24 min drive - Soekarno-Hatta Intl. Airport (CGK) - 114 min drive #### Restaurants - ‪Cafe Onta - ‬6 min drive - ‪Restoran Rain forest - ‬6 min drive - ‪Club Huis - ‬7 min walk - ‪•CLUBHUIS• - ‬7 min walk - ‪Raffles Resto - ‬13 min walk ## About this property ### The Botanica Sanctuary Bogor Luxury family-friendly hotel near Taman Safari Indonesia Located close to Gunung Mas Tea Farm and Cilember Waterfalls, The Botanica Sanctuary Bogor provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Indulge in a body treatment, a facial, and a body scrub at Berembun, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like horseback riding and archery. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Full breakfast (surcharge), free bicycle rentals, and table tennis - A 24-hour front desk, ATM/banking services, and games Room features All 166 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. More conveniences in all rooms include: - Free toiletries and hair dryers - 42-inch Smart TVs with cable channels - Wardrobes/closets, balconies, and recycling ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/39000000/38500000/38494100/38494082/5564acef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tanjung Lesung Beach Hotel Tanjungjaya - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=38494082&PinnedHotelID=38494082&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/11000000/10920000/10910700/10910659/031f5521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Anyer Beach Hotel Cinangka - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 80 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=10910659&PinnedHotelID=10910659&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11870000/11869600/11869514/54fbe988.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anugrah Hotel Sukabumi - 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Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - Archery - Bicycle storage - Billiards/pool table - Children's pool - Free bicycle rentals - Full-service spa - Games - Gym - Horseback riding/rentals - Karaoke - Outdoor pool - Table tennis ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Garden - In the mountains - Pool loungers - Pool umbrellas ### Full-service spa - 3 treatment rooms - Body scrubs - Couples treatment rooms - Facials - Reflexology - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - No elevator - Smooth flooring in room - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible restaurant ### More - At least 80% lighting from LEDs - Banquet hall - Biodegradable drinking straws available - Built in 2021 - Comprehensive food waste policy - Designated smoking areas - Double-glazed windows - Living plant wall - Vegan dining options - Vegetarian dining options ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Slippers ### Entertainment - 42-inch smart TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board on request - Laptop workspace - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 6 and younger eat free breakfast Rollaway/extra beds are available for IDR 550000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Towels fee: IDR 0 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately IDR 250000 for adults and IDR 125000 for children - Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM - Rollaway bed fee: IDR 550000.0 per night - Bed sheets fee: IDR 0 per bed, per night (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as The Botanica The Botanica Sanctuary The Botanica Sanctuary Bogor Hotel The Botanica Sanctuary Bogor Cisarua The Botanica Sanctuary Bogor Hotel Cisarua ## Frequently asked questions ### Does The Botanica Sanctuary Bogor have a pool? ### How much does it cost to stay at The Botanica Sanctuary Bogor? ### Is The Botanica Sanctuary Bogor pet-friendly? ### How much is parking? ### What time is check-in at The Botanica Sanctuary Bogor? ### What time is check-out at The Botanica Sanctuary Bogor? ### Where is The Botanica Sanctuary Bogor located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Botanica Sanctuary Bogor Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 8.8 Staff & service ### 9.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 22 8 - Good 4 6 - Okay 1 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Anggraini Jun 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice for family vacation ##### Anggraini Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Verified traveller Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and area surrounding. The twin bed are too small though (single bed size) Breakfast also great! The pool has 2 warm jacuzzi and the kids pool were also warm. ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Andre Dec 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very Good and Very Nice Hotel ##### Andre Stayed 2 nights in Dec 2021 ### 4/10 Poor #### Lin Mar 10, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Rooms were nice. Great view of mountains. Staff were friendly. My only complaint is the opening hours for the facilities. The pool and gym close so early; it's impossible to use. ##### Lin Stayed 1 night in Feb 2025 ### 8/10 Good #### Verified traveller Jun 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome! Fantastic hotel. Excellent staff and services, comfortable rooms, nice view, and delicious foods. A highly recommended hotel for staying in Cisarua. ##### Verified traveller Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### JESUS Oct 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I only stayed for a few days but we really enjoyed the hotel and all the beautiful scenery it offered. It was very relaxing and peaceful. ##### JESUS Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### michael Dec 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cool hotel Friendly and customer focus staff. Nice place to stay to enjoy the cool weather away from Jakarta. ##### michael Stayed 5 nights in Dec 2022 ### 10/10 Excellent #### Yuwan Aug 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great resort within earshot of Jakarta Amazing place - within earshot of Jakarta with clean air and cool temperature. It was a family reunion in a resort - really worth the experience. Must visit place when visiting Puncak. ![](https://a.travel-assets.com/ugc/hotel-reviews/5464AA6F3A81BABD7DBB059032CFC911A792B0F41693280943603.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F3BD9206894836BEFAA129681F2B6E5300FD31D31693280944016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7741CF17C50A25D43C58A339E0D53819EF4B73831693280945265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yuwan Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Shun yuan Nov 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love everything i see down there. ##### Shun yuan Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Russell Dec 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unforgettable Memorable experience, will remember our two-week stay at the Botanica Sanctuary for the rest of our lives ![](https://a.travel-assets.com/ugc/hotel-reviews/B7B63A3CE066AB60BE167642D554CDC3C766D07B1702668107991.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Russell Stayed 13 nights in Nov 2023 ### 10/10 Excellent #### Matt Mar 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beauty ##### Matt Stayed 1 night in Mar 2024 ### 10/10 Excellent #### BOON YEW Jul 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A recommended hotel to stay near Taman safari The room service is fantastic. Hotel management have put in effort to do a birthday surprise decoration. Really appreciate and enjoy it very much. Overall the hotel environment is very comfortable and the room hygiene is very good. Enjoy the staycation and will stay again in future. ##### BOON YEW Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Majed Nov 4, 2024 Liked: Property conditions & facilities Disliked: Cleanliness, amenities When I searched for the hotel it showed me that it is a 5 star hotel but it wasn’t, it was a 4 star hotel. It was very noisy in the weekend and that is because the rooms are not sound proof. Food in the restaurants was not that good and I was served a smiley spoiled fish. Also the price was a little expensive for such type of hotel. Frankly speaking will never stay there again. ##### Majed Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Bilqees Feb 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms have very poor sound insulation, you can hear everything around you. ##### Bilqees Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### Fathi May 29, 2023 Liked: Cleanliness, room comfort Disliked: Staff & service #### receptionist cannot differentiate the room I asked if I can get a room with the bathroom position on the left-hand side, but the receptionist said all the bathrooms are the same. it's an uneducated point of view from somebody who works in hotel industry. It's clearly some hotels rooms have different bathroom position. next time, just listen to your customers, and just give them what they want! ##### Fathi Stayed 1 night in May 2023 ### 4/10 Poor #### Verified traveller Nov 14, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities #### Need upgrade for service and maintenance WC in damage, no water tank flush. AC disappeared the cool menu (only fan & dry). TV lost channels. Several times calling for Technicians to repair. Exhausted! Last day asking a male receptionist for late checkout, only be allowed 30 minutes for 1 room whereas I booked in total 3 rooms. Although we checked out almost at 1pm due to waiting for porters. Worst part, after going home, the hotel staff called me for payment which they forgot to charge when I checked in untill checked out (I thought it was paid when I made the booking as well the hotel receptionist said it already paid either when I checked in). So I have to pay remotely (giving permission for my credit card being charged) by signing several authorization papers online through email. Really uncomfortable experience. Pools also too crowded, I think it needs to be used by booking in this pandemic time. Hope there's upgrade in service & maintenance in the future. Thank you ##### Verified traveller Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Jun Oh Feb 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 풍경도 좋았고, 고즈넉한 게 쉬기에 좋았습니다. ##### Jun Oh Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Fatimah Oct 17, 2025 ##### Fatimah Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rayan Sep 16, 2025 ##### Rayan Stayed 3 nights in Sep 2025 ### 8/10 Good #### Yovita Jul 11, 2025 ##### Yovita Stayed 1 night in Jul 2025 ### 10/10 Excellent #### MANSOUR Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MANSOUR Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Kamies Jan 22, 2025 ##### Kamies Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller Feb 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Yongki Frederic Apr 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yongki Frederic Stayed 2 nights in Apr 2023 ### 8/10 Good #### Putri Utami Mar 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Putri Utami Stayed 1 night in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Queen's University - David C. 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