Title: Bains Lodge - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bains Lodge A countryside retreat where travelers can enjoy poolside relaxation, nightlife under the stars, delicious dining options, and a peaceful atmosphere ## Photo gallery for Bains Lodge ![Front of property - Bains Lodge (Bloemfontein)](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/4447e4f3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Bains Lodge (Bloemfontein)](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/53316cb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Bains Lodge (Bloemfontein)](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/2782e302.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Bains Lodge (Bloemfontein)](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/c303170c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Bains Lodge (Bloemfontein)](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/2475f1b3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Bains Lodge offers a peaceful countryside getaway with an outdoor pool for daytime relaxation and a nightclub for evening entertainment. Enjoy meals at two on-site restaurants, stay connected with WiFi in public areas, and explore nearby local attractions. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=5272194&PinnedHotelID=5272194&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Executive Cabin, 2 Bedrooms ![Executive Cabin, 2 Bedrooms](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/d22cc6e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Cabin, 2 Bedrooms ### Highlights Patio Air conditioning Heating Kitchen TV 2 bedrooms Blackout drapes/curtains Private bathroom - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Honeymoon Suite ![Honeymoon Suite](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/560520ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite ### Highlights Patio Air conditioning Heating TV Separate bedroom Blackout drapes/curtains Private bathroom Electric kettle - 2153 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/d55cd696.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Patio Air conditioning Heating TV Separate bedroom Blackout drapes/curtains Private bathroom Electric kettle - 538 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/48ceb6fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Patio Air conditioning Heating TV Separate bedroom Blackout drapes/curtains Private bathroom Electric kettle - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Chalet (Self-catering) ![Chalet (Self-catering)](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/8b9aab1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet (Self-catering) ### Highlights Patio Air conditioning Heating Kitchen Refrigerator TV Separate bedroom Blackout drapes/curtains - 3229 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Chalet, 1 Double Bed (Self-catering) ![Chalet, 1 Double Bed (Self-catering)](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/0a42cc9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet, 1 Double Bed (Self-catering) ### Highlights Patio Air conditioning Heating Kitchen Refrigerator TV Separate bedroom Blackout drapes/curtains - 3229 sq ft - 1 bedroom - Park view - Sleeps 2 - 1 Double Bed ### View all photos for Cabin (Log) ![Desk, bed sheets](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/29aad907.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin (Log) ### Highlights Patio Air conditioning Heating Kitchen Refrigerator TV 2 bedrooms Private bathroom - 3229 sq ft - 2 bedrooms - Park view - Sleeps 4 - 4 Twin Beds ### View all photos for Family Cabin ![Family Cabin](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/ddcf3dda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cabin ### Highlights Patio Air conditioning Heating Kitchen TV 2 bedrooms Private bathroom Electric kettle - 3767 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/6000000/5280000/5272200/5272194/2871ec7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Patio Air conditioning Heating TV Separate bedroom Private bathroom Electric kettle Coffee/tea maker - 538 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBloemfontein-Hotels-Bains-Lodge.h5272194.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBloemfontein-Hotels-Bains-Lodge.h5272194.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.07694%2C26.15094&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3sqmUg0hYxNtigEmmJxW-PmcopA=) 31 Old Kimberley Road, Bloemfontein, Free State, 9301 #### What's nearby - University of the Free State \- 3 min drive \- 3.7 km - Totius Park \- 5 min drive \- 4.0 km - Pikkie Park \- 5 min drive \- 6.5 km - Free State National Botanical Garden \- 7 min drive \- 8.0 km - Mimosa Mall \- 7 min drive \- 7.3 km #### Getting around - Bloemfontein (BFN) - 26 min drive #### Restaurants - ‪THE LBOW ROOM at The Park Centre - ‬4 min drive - ‪Checkers - ‬3 min drive - ‪Red Peppa - ‬3 min drive - ‪copper clover - ‬20 min walk - ‪Debonairs Pizza - ‬4 min drive ## About this property ### Bains Lodge Lodge in a rural location A nightclub, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Bains Lodge. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and laundry facilities, guests can connect to free WiFi in public areas. Other perks include: - An outdoor pool - Free self parking - Buffet breakfast (surcharge), barbecue grills, and meeting rooms - A 24-hour front desk and an elevator Room features All 105 rooms offer comforts such as air conditioning. More amenities include: - Bathrooms with free toiletries - TVs with satellite channels - Patios, electric kettles, and heating ## Similar properties ![House, 2 Bedrooms, Patio | Interior](https://images.trvl-media.com/lodging/104000000/103600000/103594300/103594215/96dc1e12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfortable Furnished Apartment Wi-fi Free Parking Langenhoven Park - Parking included - Free WiFi - Outdoor Space [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=103594215&PinnedHotelID=103594215&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953352/e7d2ab67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buckleys Guest Accommodation Mohokare - Parking included - Laundry 6.0 1 review CA $53 CA $62 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=18953352&PinnedHotelID=18953352&HadPinnedHotel=true®ionId=-1&adults=2) ![House, 3 Bedrooms, Balcony | Outdoor dining](https://images.trvl-media.com/lodging/107000000/106380000/106372900/106372818/89789706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fully Furnished 3 Bedroom House In in Pentagon Park Bloemfontein Bloemfontein - 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Parking included - Free WiFi - Air conditioning - Breakfast available 7.4 Good 10 reviews CA $118 CA $137 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=15522175&PinnedHotelID=15522175&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/94000000/93100000/93097300/93097252/82e230e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### On Hill Lodge Bayswater - Pool - Parking included - Free WiFi - Breakfast available 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=93097252&PinnedHotelID=93097252&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92190000/92187000/92186977/ac99e1e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eden Guest Farm Bloemfontein - Pool - Pet friendly - Parking included - Laundry 5.0 2 reviews CA $37 CA $37 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=92186977&PinnedHotelID=92186977&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: ZAR 89 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Things to do - 24-hour pool access - Nightclub - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Housekeeping (daily) - Turndown service ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 buildings - 3 floors ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Air conditioning - Desk - Heating ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately ZAR 89 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention 24-hour pool access Children under 18 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Bains Bloemfontein Bains Lodge Bains Lodge Bloemfontein Bains Game Hotel Bloemfontein Bains Lodge Lodge Bains Lodge Bloemfontein Bains Lodge Lodge Bloemfontein ## Frequently asked questions ### Does Bains Lodge have a pool? ### Is Bains Lodge pet-friendly? ### How much is parking? ### What time is check-in at Bains Lodge? ### What time is check-out at Bains Lodge? ### Where is Bains Lodge located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bains Lodge Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.4 Location ### 7.4 Staff & service ### 6.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 18 8 - Good 19 6 - Okay 15 4 - Poor 9 2 - Terrible 10 ## Reviews ### 8/10 Good #### GEORGE EDWARD Jan 31, 2021 Liked: Cleanliness, staff & service, property conditions & facilities When we arrived no booking was made at the lodge ##### GEORGE EDWARD Stayed 1 night in Jan 2021 ### 6/10 Okay #### GEORGE EDWARD Dec 28, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort Unit was very dirty with spiderwebs in room bathroom was dirty as well ##### GEORGE EDWARD Stayed 1 night in Dec 2020 ### 2/10 Terrible #### HARICHAND Dec 11, 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### Disappointed Floor seemed dirty, no rugs, single bed only Too uncomfortable Very disappointing stay ##### HARICHAND Stayed 1 night in Dec 2020 ### 6/10 Okay #### MOHAMMED Aug 10, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort It’s only good enough for a one night en route to Johannesburg. Other than that I would not recommend it to anyone for leisure stays. Too much partying and the cabins needs a complete revamp ##### MOHAMMED Stayed 1 night in Aug 2020 ### 8/10 Good #### EW Jan 13, 2020 Liked: Cleanliness, staff & service, room comfort #### Nice stopover Good value but not spectacular. However I am happy with the stay ##### EW Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Jacob Willem Dec 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing Clean and cozy ##### Jacob Willem Stayed 3 nights in Dec 2019 ### 2/10 Terrible #### Deirdré Dec 7, 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bainslodge Bloemfontein We had a few places we could choose from in Bloemfontein but decided on this as the photos were stunning and it is close to get on highway to Kimberley. It was boiling hot when we arrived, cabin was closed up, no windows open so took almos 5 hours to actually cool down. When we went to the pool it was green and apparently they are still getting it ready for summer??? Really? If I had not paid yet Inwould have left and booked into another place. The photos were misleading....... ![](https://a.travel-assets.com/ugc/hotel-reviews/8A970698AD4D41266EF737BBE5E2B77BA64598B81575732509829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deirdré Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller Mar 25, 2019 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Bains lodge is a beautiful setting and great restaurants to choose from. My bed was comfortable. The bathroom was my problem, the shower floor tiles looks about 20 years old and did not look clean at all. Also the roof of the bathroom was full of mould patches. ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### olivia Jan 8, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Ok place The apartments smell of dampness and smoke, I think they should be very strict with their "no smoking in rooms policy" that is if they have one. The braai area outside the apartment was nice and the garden around the apartment clean ##### olivia Stayed 2 nights in Jan 2019 ### 4/10 Poor #### Verified traveller Jan 6, 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Beautiful exterior but interior was rather shocking. Extreme mold on bathroom ceiling, toilet was leaking, a hole in one of the duvet covers and hand prints and smears all over the sliding door glass panel. Decent beds to sleep in for one night but overall would not stay again. ##### Verified traveller Stayed 1 night in Jan 2019 ### 4/10 Poor #### Mohammed Z Jan 4, 2019 Liked: Staff & service Disliked: Property conditions & facilities Bathroom shower floors broken ##### Mohammed Z Stayed 4 nights in Dec 2018 ### 10/10 Excellent #### Burgert Nov 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great stay in a place that feels like a lodge even though you're in the city. Excellent facilities ##### Burgert Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Jacob Willem Oct 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money Private, homely feeling. ##### Jacob Willem Stayed 4 nights in Oct 2018 ### 2/10 Terrible #### Verified traveller Sep 17, 2018 #### Not Happy Very poor client service, asked for some fresh milk for coffee which took almost 4 hours to arrive. the water system is dangerous, got nasty burns on my back in the shower as it was unable to maintain a steady temperature. I'm sure places like this are required to have thermostatically controlled shower taps so it doesn't happen. will not recommend or stay there again.... ##### Verified traveller Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Burgert Sep 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay. Great place with a variety of facilities. ##### Burgert Stayed 1 night in Aug 2018 ### 2/10 Terrible #### Helena Aug 15, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bad and dirty Bad service ##### Helena Stayed 1 night in Jul 2018 ### 4/10 Poor #### Verified traveller Jul 26, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bad The total complex is getting very tired and needs refurbishment ##### Verified traveller Stayed 7 nights in Jul 2018 ### 4/10 Poor #### Kgaogelo Jun 14, 2018 Disliked: Property conditions & facilities, room comfort #### Do not sleep there! This place is too noisy until 23:00\. The noise is coming from people speaking outside and music. In the morning the staff is talking loudly proclaiming n the morning while you're sleeping. The lodges reception is very convincing. You'll get the shock of your life when get to your room. The money charged is a rip off compared to the state of the lodge. ##### Kgaogelo Stayed 1 night in Jun 2018 ### 6/10 Okay #### Sid May 2, 2018 When travelling one needs a two prong plug for charging cellphones - this facility was not available. There was no hanging place in the bathroom for towels etc ##### Sid ### 6/10 Okay #### Jacob Willem Mar 16, 2018 Disliked: Cleanliness, property conditions & facilities #### Cabin 3 I love staying at Bains game lodge especially in the Wooden Cabins, very relax and homely feeling. But Avoid staying in Cabin 3, need a refit example the door is old and there is a massive ant infestation inside. every morning the floor is covered in ants. It is the only cabin that is like that, the rest is perfect. ##### Jacob Willem Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### Elize Feb 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bains lodge overnight Overnight stay only and will make use of this facility again ##### Elize Stayed 1 night in Feb 2018 ### 8/10 Good #### Kelleigh Jan 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Simple and safe The room was clean and comfortable however there was only 1 bathroom towel for the 2 of us and the patio door did not seal properly ##### Kelleigh Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Jacob Willem Jan 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Jacob Willem Stayed 8 nights in Dec 2017 ### 10/10 Excellent #### Jacob Willem Jan 8, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Money worth ##### Jacob Willem Stayed 4 nights in Jan 2018 ### 6/10 Okay #### Verified traveller Dec 11, 2017 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Place itself is great, but big disappointment My first impression of the hotel was very good. Staffs were so friendly and welcomed. I really loved it. So when we found that they gave us a wrong information about the neighboring tourist site, we thought It would be better to inform them so that they can update or correct their information. We got the information from them and took a taxi to go there paying R170, and we found the site was closed. So we had to pay R340 for taxi for nothing. We never accused them, but wanted them to update the information so that they can improve their service. However, when we told them, both of the staffs who gave us information turned their face, and started to give us their excuses. One of them even confessed she didn't even know the place without hesitation. Other one just said to us "It was what I was told by the site," as if it's none of her business. No apology with sympathy, or promise to update the information. It was such a disappointment to us, since our first reception was so good.... The site is beautiful, and restaurants are good. But I personally don't want to have that kind of experiences anymore.... ##### Verified traveller Stayed 1 night in Dec 2017 ## Expedia's Latest Trends ### Hotels > [Thorn & Feather (Vermaaklikheid)](https://www.expedia.ca/Vermaaklikheid-Hotels-Thorn-Feather.h61102048.Hotel-Information) > > [Aquila Private Game Reserve & Spa](https://www.expedia.ca/Touws-River-Hotels-Aquila-Private-Game-Reserve-Spa.h6347327.Hotel-Information) > > [Oleo Cancun Playa All Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Oleo-Cancun-Playa-All-Inclusive-Boutique-Resort.h16419073.Hotel-Information) > > [Hotels near Lumen Field](https://www.expedia.ca/Lumen-Field-Hotels.0-l502713-0.Travel-Guide-Filter-Hotels) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Mafigeni Safari Lodge](https://www.expedia.ca/Gravelotte-Hotels-Mafigeni-Safari-Lodge.h3954755.Hotel-Information) > > [HI Calgary City Centre - Hostel](https://www.expedia.ca/Calgary-Hotels-HI-Calgary-City-Centre.h48288710.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Park Inn by Radisson Polokwane](https://www.expedia.ca/Polokwane-Hotels-Park-Inn-By-Radisson-Polokwane.h17771611.Hotel-Information) > > [Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels.d10131.Travel-Guide-Hotels) > > [Hotels in Downtown Victoria](https://www.expedia.ca/Downtown-Victoria-Victoria-Hotels.0-n6215781-0.Travel-Guide-Filter-Hotels) > > [Best Western Plus Edmundston Hotel](https://www.expedia.ca/Edmundston-Hotels-Best-Western-Plus-Edmundston-Hotel.h2138502.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Copenhagen (CPH)](https://www.expedia.ca/lp/flights/yul/cph/montreal-to-copenhagen) > > [Delta Toronto (YYZ) to New York (JFK) flights](https://www.expedia.ca/lp/flight-routes/delta-from-pearson-intl-to-john-f-kennedy-intl/dl/yyz/jfk) > > [Flights from Toronto (YYZ) to Venice (VCE)](https://www.expedia.ca/lp/flights/yyz/vce/toronto-to-venice) > > [Flights from Manila (MNL) to Calgary (YYC)](https://www.expedia.ca/lp/flights/mnl/yyc/manila-to-calgary) > > [Flights from Vancouver (YVR) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yvr/yeg/vancouver-to-edmonton) > > [Flights from Ajnala (ATQ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/atq/yvr/sri-guru-ram-das-ji-intl-airport-to-vancouver) > > [Flights from Toronto (YYZ) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yyz/yyj/toronto-to-victoria) > > [Turkish Airlines](https://www.expedia.ca/Turkish-Airlines-Flights.cTK.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to St. George's (GND)](https://www.expedia.ca/lp/flights/yyz/gnd/toronto-to-st-georges) ### Packages > [Namibia Vacations](https://www.expedia.ca/Namibia.d125.Destination-Travel-Guides) > > [Greece](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/67/Greece) ### Vacation Rentals