2/10 Terrible
Cathie
Travelled with family
May 7, 2024
Disliked: Staff & service
We had not checked out of our room and had left some personal items with my purse and wallet in the room. My husband put a sign on the door saying service later. And when I came back to the room they were in the room cleaning it and handed me my purse and other items. I told them they weren't supposed to be in my room yet but they didn't seem to understand English. I went to complain at the front desk and she said someone had checked me out but both my husband and I still had our room keys and had not checked out. She didn't seem to really care about the problem but it made me feel very violated that they had my purse my wallet with all my credit cards and were in my room when we thought it was Secure.
Cathie
Stayed 1 night in Apr 2024