Bikuña/Vicuña Vacation Packages

Great location if your are travelling about in a car. Looked like plenty of bus services but I didn’t use this. I was travelling back and forth to Irun so perfect for me. The room has great cooking facilities, bed was comfy, very updated look and shower was nice and powerful. The gym facilities were basic but good for a quick cardio or stretching session Cleaning facilities I looked to use them but my card didn’t work, 5-6€ per wash or dryer.

Hotel nicely located in the hills. Room well-proportioned and comfortable. Restaurant food was good and service was first class. Only stayed one night but would serve as a useful base for those wishing to explore the Basque countryside.

Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town.

Checking was tru WhatsApp, not lobby on premises

The hotel itself was gorgeous and our adjoining rooms for my party of four was wonderful. I rarely leave bad reviews, but I’ve stayed at varying levels of hotels, and for the lovely amenities offered at this hotel, the food and drink options were disappointing. When we checked into the hotel the only food option available was the higher end restaurant. We had hoped to have a light, affordable meal either at a mid-range price point or room service. Neither was available. I can’t speak about the breakfast, but the coffee was almost undrinkable. As for the main dinner restaurant the presentation was lovely, but the food was mediocre for the caliber. Of approximately ten options listed on the menu, only two were not vegetarian. We ordered several dishes, with the mixed vegetables being the best and the steak being the worst. The steak was chewy, unevenly salted, and lacked flavor. Overall, I would stay here again, but would be prepared to eat/drink in town.