Bernstein a.Wald Vacation Packages

The Capri by Fraser is an average to above average hotel. The rooms were exceptionally clean,and quiet, but overall the place needs a 'makeover'. The staff was very friendly, accommodating and very professional. One thing that I found self-serving was that you were REQUIRED to join their hospitality/loyalty program to be allowed an early check-in. Totally unnecessary. The hotel comports to be a "green" property, i.e., they don't make-up rooms daily. That was annoying because you have to make your own bed (I'm on vacation) and you have to make sure the towels get hung so they dry. They only made the room up once -- stayed for 5 nites. Had to request additional towels AND tissue. The location isn't the best, but manageable given the proximity of the busses, Trams and U. Had the breakfast buffet one morning. It was very good! Grapefruit juice was exceptional!! Would recommend a street view, such as it is. The back view is of an arena -- concrete behemoth. The a/c left a little to be desired..fortunately the had a fan available. No face clothes in the bathroom - BYO. Overall, it was a 'B'/'B+'.

The staff were helpful and friendly, they all spoke good English so communications were easy, Breakfast was great

Friendly, helpful staff. Tried to check in early, but room wasn't ready, so staff very kindly allowed me the use of a locker. Forgot a travel plug, which they also let me borrow. Air-conditioning in the room was excellent room was minimalist, but not a problem as it had everything I needed. Shower was fantastic. Buffet breakfast was good value for money. Would deffo come back.

The hotel needs investment- hairdryer in the room was broken. Lots of TV stations not working. Very old fashioned decor. The hotel really needs investment

The room set up was good, however be aware that it is 2 twins and a pull out couch. Also there is no air port shuttle.