Title: Hotel Ambassador - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambassador Pet-friendly hotel with a full-service spa connected to a shopping center in Bern ## Photo gallery for Hotel Ambassador ![Comfort Room - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/2ba2a982.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/9ea6f6cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 8 AM to 11 PM, sun loungers - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/aad62b8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/37b62f0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Ambassador (Bern)](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/b7a04977.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of a terrace, a coffee shop/cafe, and a Japanese garden at Hotel Ambassador. Indulge in a massage and reflexology at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=527378&PinnedHotelID=527378&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Single Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/1e0a2eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Private bathroom Hair dryer - Sleeps 2 - 1 Twin Bed ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/516daa70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Private bathroom - Sleeps 3 - 2 Twin Beds ### View all photos for Triple Room ![Smart TV](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/33561a95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Private bathroom - Sleeps 3 - 3 Twin Beds ### View all photos for Panoramic Single Room ![Panoramic Single Room](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/91a4b574.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Single Room ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Private bathroom Hair dryer - Sleeps 2 - 1 Queen Bed ### View all photos for Panoramic Double Room ![Panoramic Double Room](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/5c10d2a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Private bathroom - Sleeps 3 - 2 Twin Beds ### View all photos for Comfort Room ![Comfort Room](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/24fd6ff9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Quadruple Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/530000/527400/527378/8ec5d482.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Private bathroom Hair dryer - Sleeps 4 - 3 Twin Beds and 1 Twin Murphy Bed ## You may also like Ad ![Daily continental breakfast (CHF 17 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/909900/909877/342f6e56_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel La Pergola Monbijou - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBern-Hotels-Hotel-Ambassador.h527378.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBern-Hotels-Hotel-Ambassador.h527378.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.93405%2C7.43997&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7YbgGZhHjR-rdEDmu2O0EjcldCA=) Seftigenstrasse 99, Bern, BE, 3007 #### What's nearby - Bern Historical Museum \- 17 min walk \- 1.5 km - Federal Palace \- 3 min drive \- 1.4 km - Berner Munster \- 4 min drive \- 1.8 km - Bern Town Hall \- 4 min drive \- 1.8 km - Bern Rose Garden \- 5 min drive \- 2.8 km #### Getting around - Koeniz Wabern bei Bern Station - 12 min walk - Bern (BRN-Belp) - 16 min drive #### Restaurants - ‪Restaurant Dampfzentrale - ‬11 min walk - ‪Pizza Fox - ‬15 min walk - ‪AAREBAR - ‬9 min walk - ‪Eulen Bistro - ‬15 min walk - ‪Ristorante Grottino - ‬10 min walk ## About this property ### Hotel Ambassador Upscale hotel located in Weissenbühl Consider a stay at Hotel Ambassador and take advantage of a terrace, a coffee shop/cafe, and a Japanese garden. Treat yourself to a massage or reflexology at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Swimming pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station - An indoor pool, a computer station, and free newspapers - Guest reviews say great things about the helpful staff Room features All 97 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes. More amenities include: - Bathrooms with tubs or showers and free toiletries - LED light bulbs, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2280000/2270800/2270723/3260dcd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn BERN-WESTSIDE by IHG Bethlehem - Spa - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 719 reviews CA $174 CA $210 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=2270723&PinnedHotelID=2270723&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/990000/983800/983778/b7f09f7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Bern Expo Kirchenfeld-Schosshalde - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 192 reviews CA $231 CA $260 total includes taxes & fees Jan 16 - Jan 17, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=983778&PinnedHotelID=983778&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner served; Mediterranean cuisine](https://images.trvl-media.com/lodging/1000000/80000/78300/78251/6f3c48de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Kursaal Bern Breitenrain-Lorraine - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,002 reviews CA $251 CA $280 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=78251&PinnedHotelID=78251&HadPinnedHotel=true®ionId=-1&adults=2) ![City view](https://images.trvl-media.com/lodging/1000000/10000/5600/5595/068cfaba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel City am Bahnhof Old City of Bern - Pet friendly - Free WiFi - Breakfast available - Business services 7.6 Good 659 reviews CA $195 CA $222 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=5595&PinnedHotelID=5595&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/56000000/55300000/55295900/55295865/18f2fd97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Bern Expo Breitenrain-Lorraine - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 418 reviews CA $180 CA $207 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=55295865&PinnedHotelID=55295865&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/77000000/76810000/76805600/76805554/dfb74ae5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Lorentes Residences Holligen - Kitchen - Pet friendly - Free WiFi - Laundry 8.8 Excellent 331 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=76805554&PinnedHotelID=76805554&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/74000000/73020000/73016700/73016659/3043861a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### harry's home Bern-Expo Ostermundigen - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 327 reviews CA $176 CA $202 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=73016659&PinnedHotelID=73016659&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment Medium with Balcony | Private kitchen](https://images.trvl-media.com/lodging/106000000/105780000/105779500/105779428/33ffd7a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Il Momento Bern Expo – Self Check-In Hotel. Kirchenfeld-Schosshalde - Kitchen - Pet friendly - Free WiFi - Parking available 8.8 Excellent 10 reviews CA $261 CA $273 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=105779428&PinnedHotelID=105779428&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/20000/13600/13509/d78b9022.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sternen Muri Muri bei Bern - Pet friendly - Free WiFi - Restaurant - Gym 9.0 Wonderful 441 reviews CA $172 CA $202 total includes taxes & fees Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=13509&PinnedHotelID=13509&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/14000000/13440000/13432800/13432722/a473c06f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Bern Expo Kirchenfeld-Schosshalde - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 879 reviews CA $143 CA $168 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=13432722&PinnedHotelID=13432722&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free covered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 9.50 to 22 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Bicycle storage - Free bicycle rentals - Full-service spa - Gym - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Hot stone massages - Reflexology - Sauna - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 7 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CHF 30 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 20.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age. - Tourism fee: CHF 1.50 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 9.50 to 22 per person - Pet fee: CHF 30 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses solar energy Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Pool access available from 8 AM to 11 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Ambassador Bern Ambassador Bern Hotel Ambassador Hotel Bern Bern Ambassador Bern Ambassador Hotel Bern Hotel Ambassador Hotel Ambassador Bern Hotel Bern Ambassador Hotel Ambassador SPA Bern Hotel Ambassador Bern Hotel Ambassador Hotel Hotel Ambassador Hotel Bern ## Frequently asked questions ### Does Hotel Ambassador have a pool? ### How much does it cost to stay at Hotel Ambassador? ### Is Hotel Ambassador pet-friendly? ### How much is parking? ### What time is check-in at Hotel Ambassador? ### What time is check-out at Hotel Ambassador? ### Where is Hotel Ambassador located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ambassador Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 151 8 - Good 190 6 - Okay 52 4 - Poor 14 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Pooja Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable. ##### Pooja Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Wei Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Professional receptionists and clean stylish hotel ##### Wei Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sharon Jul 18, 2025 Liked: Amenities The hotel staff were friendly. The breakfast was very good. ##### Sharon Stayed 2 nights in Jul 2025 ### 8/10 Good #### Allen Jun 8, 2025 Liked: Amenities, property conditions & facilities Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken. ##### Allen Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rahul Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could. ##### Rahul Stayed 3 nights in Jun 2025 ### 8/10 Good #### Keith Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good sold accommodations. ##### Keith Stayed 2 nights in Apr 2025 ### 8/10 Good #### Christine May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning. ##### Christine Stayed 4 nights in May 2025 ### 10/10 Excellent #### Kristi Jul 29, 2025 Liked: Cleanliness, property conditions & facilities We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here. ![](https://a.travel-assets.com/ugc/hotel-reviews/6f1384bd-dd9d-46ff-b236-7fe60342c12a-1753753847487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Saeed Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All good ##### Saeed Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nandish Jun 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyes staying & was relaxing. ##### Nandish Stayed 1 night in May 2024 ### 6/10 Okay #### Alberto Nov 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities Japanese restaurant top ##### Alberto Stayed 1 night in Nov 2024 ### 8/10 Good #### Khosrou Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra ##### Khosrou Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Elisa Oct 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly staff. ##### Elisa Stayed 4 nights in Sep 2022 ### 6/10 Okay #### Nicola Jul 31, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Swiss Alps stop off This does not meet the standard you would expect of a 4\* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby. ##### Nicola Stayed 3 nights in Jul 2025 ### 8/10 Good #### Filipinas Aug 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bern trip Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well. ##### Filipinas Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Azam Jul 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was nice an clean ##### Azam Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Karen Feb 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to access many different sites around Bern without needing a car. ##### Karen Stayed 1 night in Feb 2023 ### 8/10 Good #### Verified traveller May 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great value for money ##### Verified traveller Stayed 1 night in May 2023 ### 4/10 Poor #### Johan Jun 20, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional ##### Johan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Daniel Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop. ##### Daniel Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Roxana Jun 1, 2024 Liked: Amenities Very clean! ##### Roxana Stayed 1 night in Apr 2024 ### 8/10 Good #### Esmeralda A. Aug 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! ##### Esmeralda A. Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Sara Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful. ##### Sara Stayed 1 night in Jun 2024 ### 8/10 Good #### MARIJATI Oct 6, 2022 Liked: Cleanliness, amenities, property conditions & facilities The family room is in fact 2 separate rooms, with a shared private corridor that can be locked. ##### MARIJATI Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Dinesh Aug 22, 2022 Disliked: Amenities, property conditions & facilities It’s not even 2 star property not sure why it says it’s a 4 star. 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