Bermuda Railway Trail Vacation Packages

The manager was horrible - the customer service girl that checked us in was amazing, very accommodating- she was going to check us in a little earlier and that manager told her not to and was rude about- then the same manager came outside and was rude to our cab driver - everything was excellent and except for the interaction with that manager - customer service rep was amazing!!!

The Azura was exactly what we were looking for on our anniversary weekend. It was quiet, there was never a wait for food, drinks, towels, call for taxi, etc. The location is amazing - it is located right between Elbow Beach and Horseshoe Bay, so the beach and the water were spectacular. The view from our room was amazing. The room itself was large, clean, and made up twice daily. Every person who worked at the resort went above and beyond. I definitely recommend.

Staff were top notch. So professional and courteous

Beautiful property, super staff. We’ll be back!

The staff are wonderful and make you feel at home. The property is very clean - we spotted a couple of dead roaches outside, but nothing alarming, as they do not make their way inside the rooms. Something to note is that although the property is getting renovated, the rooms do not all look exactly like what is shown in the photos. They vary. Some small improvements could go a long way - for example, more toiletries that other hotels offer (small comb, cotton ear swabs, bar soap, shower caps, a steamer or iron). The other problem is privacy. If you're staying in the first-floor rooms by the garden, there are only blackout curtains covering the completely bare windows. There should be some sheer curtains added, allowing the sunshine in while also giving privacy. Otherwise, you have to hang out in the pitch dark so as not to be seen by the folks hanging out by the pool or the staff working throughout the day. Not a huge deal, but it's inconvenient, so you may want to ensure you're booked on the 2nd floor if privacy is important to you. The restaurant food was wonderful and delicious. If you're looking for a child-free, convenient location, this is a good option. Overall, I would stay here again.