Title: The Base Berlin ONE - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=91227769&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Base Berlin ONE Explore historic landmarks like Checkpoint Charlie then unwind with a cup of coffee in style. ## Photo gallery for The Base Berlin ONE ![The Grand Balcony Apartment - The Base Berlin ONE (Berlin)](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/ae681824.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Gym - The Base Berlin ONE (Berlin)](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/9e280765.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Large - The Base Berlin ONE (Berlin)](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/11b6a59f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Base View Apartment | Private kitchen - The Base Berlin ONE (Berlin)](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/72908857.jpg?impolicy=resizecrop&rw=297&ra=fit) ![The Base Balcony Apartment | Terrace/patio - The Base Berlin ONE (Berlin)](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/ba9102d2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the iconic Brandenburg Gate, The Base Berlin ONE invites you to experience modern comfort. Unwind on the rooftop terrace or grab a coffee at the on-site cafe, stay connected with in-room WiFi and explore nearby Checkpoint Charlie. Additional amenities include a library for quiet time, coworking spaces for productivity and shopping mall right at your doorstep. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Gym - Breakfast available - Parking available - Business services - Bar ## Room options ### Check availability for these dates Tonight [Jan. 4 - Jan. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91227769&PinnedHotelID=91227769&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for The Standard ![The Standard](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/58773925.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Standard 8.6 Excellent 7 reviews ### Highlights Heating TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Desk Mobile key entry - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for The Large ![The Large](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/11b6a59f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Large 9.0 Wonderful 2 reviews ### Highlights Heating TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Desk Mobile key entry - 237 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for The Base Apartment ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/acad1483.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Base Apartment ### Highlights Heating TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Desk Mobile key entry - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for The Base View Apartment ![The Base View Apartment](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/afb985fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Base View Apartment ### Highlights Heating TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Desk Mobile key entry - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for The Base Balcony Apartment ![The Base Balcony Apartment](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/5b54a405.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Base Balcony Apartment ### Highlights Heating TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Desk Mobile key entry - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for The Grand Apartment ![The Grand Apartment](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/8befbab3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Grand Apartment 9.0 Wonderful 2 reviews ### Highlights Heating TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Desk Mobile key entry - 194 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for The Grand Balcony Apartment ![The Grand Balcony Apartment](https://images.trvl-media.com/lodging/92000000/91230000/91227800/91227769/223932d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Grand Balcony Apartment ### Highlights Heating TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Desk Mobile key entry - 215 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1201800/1201798/f0910940_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Lux 11 Berlin Mitte Mitte - Kitchen - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,231 reviews CA $131 CA $150 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Berlin-Hotels-Lux-11-Berlin-Mitte.h1201798.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=179892&destination=Berlin (and vicinity)&destType=MARKET&latLong=52.51384,13.35008&searchId=0ebea0b1-0307-4e1c-ab3d-7cb11be6fd4a&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/104000000/103870000/103869600/103869598/60a3c69f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bellman Hotel Neukölln - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 87 reviews CA $111 CA $128 total includes taxes & fees Jan 12 - 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Breakfast included - Pet friendly - Free WiFi - Gym 9.0 Wonderful 124 reviews CA $130 CA $149 total includes taxes & fees Jan 5 - Jan 6 [](https://www.expedia.ca/Berlin-Hotels-Hampton-By-Hilton-Potsdam-Babelsberg.h113611035.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=179892&destination=Berlin (and vicinity)&destType=MARKET&latLong=52.51384,13.35008&searchId=0ebea0b1-0307-4e1c-ab3d-7cb11be6fd4a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-The-Base-Berlin-ONE.h91227769.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-The-Base-Berlin-ONE.h91227769.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.57192%2C13.40397&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zv83kQ81C8qQ_5ADEmzP3KAI6Zw=) Pestalozzistraße 5-8, Berlin, BE, 13187 #### What's nearby - Schloss Schönhausen \- 9 min walk \- 0.8 km - Labyrinth Kindermuseum \- 4 min drive \- 2.7 km - Platz des 9\. November 1989 \- 5 min drive \- 3.0 km - Alexanderplatz \- 11 min drive \- 7.1 km - Potsdamer Platz \- 13 min drive \- 8.9 km #### Getting around - Rathaus Pankow Tram Station - 6 min walk - Pankow Station - 11 min walk - Berlin (BER-Brandenburg) - 51 min drive #### Restaurants - ‪Roji - ‬6 min walk - ‪Mac’s Bistro - ‬10 min walk - ‪Eden\*\*\*\*\* - ‬8 min walk - ‪Kiez Kaffee Kraft Pankow - ‬5 min walk - ‪Café Schön & Gut | Weinhandlung - ‬8 min walk ## About this property ### The Base Berlin ONE Hotel near Alexanderplatz Located close to Brandenburg Gate and Checkpoint Charlie, The Base Berlin ONE provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a library and a bar. Other perks at this hotel include: - Local cuisine breakfast (surcharge), express check-out, and express check-in - A gift shop, coffee/tea in the lobby, and luggage storage - Smoke-free premises, table tennis, and multilingual staff Room features All guestrooms at The Base Berlin ONE have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Other amenities include: - Rainfall showers, hair dryers, and shampoo - Heating, limited housekeeping, and desks ## Similar properties ![Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/19000000/18540000/18537300/18537213/a7128c1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### smartments Berlin Prenzlauer Berg Prenzlauer Berg - Kitchen - Free WiFi - Microwave - Soundproof rooms 8.6 Excellent 101 reviews CA $97 CA $112 total includes taxes & fees Jan 5 - Jan 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=18537213&PinnedHotelID=18537213&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio XL](https://images.trvl-media.com/lodging/19000000/18540000/18537400/18537331/e68cf8ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### smartments Berlin Karlshorst Lichtenberg - Kitchen - Free WiFi - Laundry - Microwave 8.8 Excellent 164 reviews CA $85 CA $98 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=18537331&PinnedHotelID=18537331&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room](https://images.trvl-media.com/lodging/59000000/58010000/58009900/58009881/609557f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocak Hotel Mitte - 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Jan 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1907232&PinnedHotelID=1907232&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/7000000/6570000/6562900/6562856/9129f061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Plus Berlin Neukölln - Pet friendly - Free WiFi - Breakfast available - Parking available 8.2 Very good 1,010 reviews CA $89 CA $103 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=6562856&PinnedHotelID=6562856&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Onsite parking available only on request - Covered extended parking on site (EUR 20 per day) ### Food and drink - Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 per person - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - Books - Library - Table tennis - TV in common areas ### Conveniences - Gift shop/newsstand - Grocery/convenience store - Luggage storage - Vending machine ### Guest services - Housekeeping (weekly) - Multilingual staff ### Business services - 4 meeting rooms - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 14 steps to reach entrance - Elevator (35 inch wide door) - Handrails in stairways (35 inches high) - Smooth flooring in room ### More - Banquet hall - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch TV ### More - Desk - Heating - Laptop workspace - Mobile key entry ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 1:00 PM) Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 17 and younger are not allowed at this property; All guests older than 17 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately EUR 11.0 per person - Covered extended parking fee: EUR 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted Long-term renters welcome Safety features at this property include a smoke detector ### We should mention Children 17 years old and younger are not permitted at this property ### Property is also known as The Base Berlin ONE Hotel The Base Berlin ONE Berlin The Base Berlin ONE Hotel Berlin ## Frequently asked questions ### Is The Base Berlin ONE pet-friendly? ### How much does it cost to stay at The Base Berlin ONE? ### How much is parking? ### What time is check-in at The Base Berlin ONE? ### What time is check-out at The Base Berlin ONE? ### Where is The Base Berlin ONE located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Base Berlin ONE Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Amenities ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 43 8 - Good 33 6 - Okay 10 4 - Poor 5 2 - Terrible 5 ## Reviews ### 8/10 Good #### Luca Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bigger Rooms and a Breakfast Buffet. ##### Luca Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Janei Nov 19, 2025 Liked: Cleanliness, amenities The room was clean, in a quiet residential neighborhood close to a mall and restaurants. You are able to use the amenities of the apartments across the street… gym etc. Short walk to trains! ##### Janei Stayed 3 nights in Nov 2025 ### 8/10 Good #### Christie Sep 22, 2025 Liked: Cleanliness, property conditions & facilities Close to transit, area has a lot of greenspace, shopping options and restaurants, room was very quiet ##### Christie Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Sohini Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! I had the nicest stay here! The hotel is pretty and clean. The people are nice and kind and the bed was so comfy. Definitely recommend ##### Sohini Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### DA Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic value for money. Perfect place to stay. Not central but one tram ride away from all the attractions. Great amenities. ##### DA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Stuart Sep 24, 2025 Liked: Cleanliness, property conditions & facilities As the name suggests this is a great place to base yourself for a Berlin trip. Train links 10-15 minutes on foot or 5 by tram/bus. The room was basically an apartment with all you could need. Clean and tidy. ##### Stuart Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Lance Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The people are awewome. The location is very good for mass transit. Close to shopping. Did I say the people were nice? Above and Beyond. ##### Lance Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Jeannette Nibuhr Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was extremely friendly and helpful. Studio was lovely and clean. A very pleasant place to rest after a busy day out. Thoroughly enjoyed my stay ##### Jeannette Nibuhr Stayed 7 nights in Jul 2025 ### 8/10 Good #### Cezary May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very nice and helpful. Great location ##### Cezary Stayed 4 nights in May 2025 ### 10/10 Excellent #### Louisa Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was easy super nice ! Happy would come back any time ##### Louisa Stayed 1 night in Jul 2025 ### 4/10 Poor #### Derek Oct 26, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Flifgt delayed and arrived late at night - could not check in. Took over an hour on the telephone to sort out, absolutely no staff, not even security on site ##### Derek Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Petra May 26, 2025 Was just brilliant ![](https://a.travel-assets.com/ugc/hotel-reviews/c0b687b1-0609-4758-896d-7cd1e0f0b9fb-1748261239847.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aab4880b-153e-4412-a1ac-35161c9697eb-1748261239785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Petra Stayed 7 nights in May 2025 ### 8/10 Good #### Patrick Jun 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was fabulous ##### Patrick Stayed 1 night in Jun 2025 ### 8/10 Good #### Dirk May 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great Hotel in a beautiful location. Easy to get to puplic transportation ##### Dirk Stayed 2 nights in May 2024 ### 8/10 Good #### Andrea Oct 21, 2023 Front desk employees were very helpful and friendly. ##### Andrea Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Josef Jun 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Laid-back hotel that has a casual hostel-type feel. It’s sort of tucked away in one of the nicer parts of Pankow, about a fifteen minute walk from U-Bahnhof Pankow. I would definitely stay again. ##### Josef Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Alan Jul 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities My wife and I loved our stay here. The hotel is situated in a quiet, beautiful neighbourhood with a shopping mall and many public transit options nearby. The hotel is modern and exceptionally clean. The front desk staff are very friendly, and the lobby and patio were awesome as well. No air conditioning in our room but that was a minor inconvenience. We would definitely return. ##### Alan Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Nataliya Nov 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient, eco friendly, access to coworking space, kitchen. Nice neighborhood. Wonderful staff. Also I loved the style and the design of the place and the sense of humor and atmosphere. Live, belong and grow. Thank you! ##### Nataliya Stayed 3 nights in Nov 2023 ### 4/10 Poor #### Victor Dec 24, 2023 Disliked: Cleanliness, staff & service In the whole week that we were in Berlin they never went and clean our room. We told the guy in the front desk but nothing changed. Also very far from the center. Nothing to do in the area. ##### Victor Stayed 7 nights in Dec 2023 ### 2/10 Terrible #### Anais Sep 25, 2025 Disliked: Staff & service, amenities, property conditions & facilities We arrived at 11 am (check-in was at 3 pm). The receptionist stored our luggage, knowing we would return late after sightseeing in Berlin. What they never told us is that the front desk closes at 8 pm. We came back around 9 pm and faced the following: • Reception closed and no staff available. • A self check-in machine that did not work. • Our luggage locked in a staff-only room with no access for guests. We had to ask another guest (who kindly waited with us for over an hour and a half) to call the so-called “emergency line.” The response was useless: they said someone could only come the next day at 7 am, when we already had to leave at 5 am for our flight. They even claimed they had no idea where our luggage was. In the end, I was forced to break the lock to retrieve our belongings — otherwise, we would have missed our flight. The hotel never sent an email warning about the reception closing hours (or remind us) and didn’t even bother to place our luggage in the room assigned to us. This was a frustrating, irresponsible, and unsafe experience: • No staff anywhere to help. • No way to contact anyone unless you have a European phone number. • Poorly visible signs about reception closing hours. • A completely useless “emergency” service. If it hadn’t been for the kindness of another guest, we would have had to sleep in the lobby and lose our flight. Terrible management, zero hospitality, and zero responsibility. I absolutely do not recommend this place. ##### Anais Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Naci Erkin Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Supa Personal alles bestens gewesen ##### Naci Erkin Stayed 2 nights in Dec 2025 ### 8/10 Good #### Leonard Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Schlichtes, aber sauberes Zimmer, ein Wasser Glas wäre aber kein Luxus. Unkompliziert und für meinen Aufenthalt ideal gelegen. ##### Leonard Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Véronique Nov 30, 2025 Disliked: Property conditions & facilities Das Zimmer. Auf Zimmer 111, Ebene 1 ist folgendes defekt: 1\. Sauberkeit Heizkörper ( Bad) 2\. Beim Föhn ist der Griff gebrochen und die Elektronik liegt frei 3\. Kasten für Fußbodenheizung ist “lose” und klappert bei jeder Türschliessung auf der Etage unüberhörbar 4\. Spülung ist defekt und bleibt innen immer hängen 5\. Kopfkissen sind durchgelegen und eines stinkt auffällig ##### Véronique Stayed 2 nights in Nov 2025 ### 8/10 Good #### Bernhard Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Den Code zum Öffnen des Haupteingangs bekommt man scheinbar erst nach dem online check in. Check in im Gebäude ist rechts vom Schalter - leider steht am Schalter ein Tablet mit dem man zwar einchecken kann aber die Keycard für das Zimmer nicht programmieren kann. Ein Kasten im Zimmer wäre super. Die Zubereitung des Frühstücks hat sehr lange gedauert, weil eine Person vom Personal krank war - dafür war es jedoch gratis. Danke! ##### Bernhard Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Michaela Angela Oct 14, 2025 Liked: Cleanliness, amenities Disliked: Staff & service Check-in Katastrophe, mehrfache Versuche einen Check-in nach 20.00 Uhr hinzubekommen scheiterten, so dass wir dann das Abendessen abgebrochen haben und zum Hotel mit dem Taxi gefahren sind. Dort auch vor 20.00 Uhr kein Check-in Schalter besetzt. Personal musste aus dem Gym geklingelt werden. Unsere Buchungsnummer wurde beim self Check-in nicht erkannt. Der Hinweis an Feiertagen wäre der Check-in nicht besetzt war wenig hilfreich . Die mehrfache Bitte uns das Prozedere Check-in im Vorfeld per Mail mitzuteilen scheiterte an der Mailbox, die die Ansage enthielt, mailbox sei voll und daher könnten keine Nachrichten mehr aufgenommen werden. Um 19.18 Uhr als wir im Taxi saßen erhielt ich dann per Mail einen Zugangscode, die Buchungsnummer wurde aber letztlich nicht erkannt. Der Tag war dadurch angespannt und das Abendessen gecrasht. Ein No Go bei dem Preis !!! Die Gemeinschaftsküche für heißes Teewasser aufgesucht, ein eklig dreckiger Ort mit überquellendem Mülleimer. Das Hotel hätte Potenzial !!! Frühstück war ok, allerdings nur ein Minikaffee incl. ##### Michaela Angela Stayed 3 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Lux 11 Berlin Mitte](https://www.expedia.ca/Berlin-Hotels-Lux-11-Berlin-Mitte.h1201798.Hotel-Information) > > [Novotel Berlin Mitte](https://www.expedia.ca/Berlin-Hotels-Novotel-Berlin-Mitte.h877209.Hotel-Information) > > [Hotels near Walt Disney World® Resort](https://www.expedia.ca/Walt-Disney-World-Resort-Hotels.0-l6034120-0.Travel-Guide-Filter-Hotels) > > [Berlin Marriott Hotel](https://www.expedia.ca/Berlin-Hotels-Berlin-Marriott-Hotel.h922297.Hotel-Information) > > [Leonardo Hotel Berlin Mitte](https://www.expedia.ca/Berlin-Hotels-Leonardo-Hotel-Berlin-Mitte.h8474773.Hotel-Information) > > [Garner Hotel Berlin - Gendarmenmarkt by IHG](https://www.expedia.ca/Berlin-Hotels-Select-Hotel-Berlin-Gendarmenmarkt.h2413920.Hotel-Information) > > [Fairmont Chateau Laurier](https://www.expedia.ca/Ottawa-Hotels-Fairmont-Chateau-Laurier.h3283.Hotel-Information) > > [Hilton Berlin](https://www.expedia.ca/Berlin-Hotels-Hilton-Berlin.h541.Hotel-Information) > > [Pullman Berlin Schweizerhof](https://www.expedia.ca/Berlin-Hotels-Pullman-Berlin-Schweizerhof.h555027.Hotel-Information) > > [Hotel the YARD](https://www.expedia.ca/Berlin-Hotels-Hotel-The-YARD.h17070449.Hotel-Information) > > [The Ritz-Carlton, Berlin](https://www.expedia.ca/Berlin-Hotels-The-Ritz-Carlton.h977386.Hotel-Information) > > [InterContinental Berlin by IHG](https://www.expedia.ca/Berlin-Hotels-InterContinental-Berlin.h5619.Hotel-Information) > > [Radisson Collection Hotel, Berlin](https://www.expedia.ca/Berlin-Hotels-Radisson-Blu-Hotel.h15620.Hotel-Information) > > [Hotel Adlon Kempinski](https://www.expedia.ca/Berlin-Hotels-Hotel-Adlon-Kempinski.h199220.Hotel-Information) > > [IntercityHotel Berlin Hauptbahnhof](https://www.expedia.ca/Berlin-Hotels-IntercityHotel-Berlin-Hauptbahnhof.h6028760.Hotel-Information) > > [Adults Only Resorts & Hotels in Bahamas](https://www.expedia.ca/Destinations-In-Bahamas-Adults-Only-Resorts.0-0-d13-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Park Inn by Radisson Berlin Alexanderplatz](https://www.expedia.ca/Berlin-Hotels-Park-Inn-By-Radisson-Berlin-Alexanderplatz.h5670.Hotel-Information) > > [The Circus Hostel](https://www.expedia.ca/Berlin-Hotels-The-Circus-Hostel.h9277019.Hotel-Information) > > [Fairmont Chateau Lake Louise](https://www.expedia.ca/Lake-Louise-Hotels-Fairmont-Chateau-Lake-Louise.h22503.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Narita (NRT) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/nrt/yyz/tokyo-to-toronto) > > [WestJet Toronto (YYZ) to Montego Bay (MBJ) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-pearson-intl-to-sir-donald-sangster-intl/ws/yyz/mbj) > > [Flights from Seattle (SEA) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/sea/sfo/seattle-to-san-francisco) > > [Flights from Toronto (YYZ) to Berlin (BER)](https://www.expedia.ca/lp/flights/yyz/ber/toronto-to-berlin) > > [Flights from Montreal (YUL) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/yul/mex/montreal-to-mexico-city) > > [Flights from Pearson Intl. to TYO-All Airports](https://www.expedia.ca/lp/flights/yyz/tyo/toronto-to-tokyo) > > [Flights from Calgary (YYC) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyc/lax/calgary-to-los-angeles) ### Packages