Title: Hotel Helle Mitte Berlin - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=29344621&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Helle Mitte Berlin From thrilling rock climbing walls and ziplines to relaxing salon services, this Berlin hotel balances adventure with comfort in Marzahn-Hellersdorf ## Photo gallery for Hotel Helle Mitte Berlin ![Reception - Hotel Helle Mitte Berlin (Berlin)](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/3d74d252.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Hotel Helle Mitte Berlin (Berlin)](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/06abc56d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double or Twin Room - Hotel Helle Mitte Berlin (Berlin)](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/131e6014.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ziplining - Hotel Helle Mitte Berlin (Berlin)](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/404ad10e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double or Twin Room - Hotel Helle Mitte Berlin (Berlin)](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/d935f866.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Helle Mitte Berlin, in Marzahn-Hellersdorf, offers indoor rock climbing, ziplines, and an on-site hair salon. Enjoy a morning buffet before exploring nearby attractions. Attentive staff ensure a seamless stay. ## Reviews 6.6 ## Popular amenities - Free WiFi - Breakfast available - Parking available - Business services - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=29344621&PinnedHotelID=29344621&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/5efd589a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Separate sitting area Soundproofed Heating Refrigerator LED TV Pillow menu Pillowtop bed Egyptian cotton linens - 161 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Apartment ![Apartment](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/212e4e73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Separate sitting area Soundproofed Heating Refrigerator LED TV Pillow menu Pillowtop bed Down duvet - 376 sq ft - Sleeps 4 - 2 Twin Beds and 1 Large Twin Sofa Bed ### View all photos for Double or Twin Room ![Double or Twin Room](https://images.trvl-media.com/lodging/30000000/29350000/29344700/29344621/d935f866.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room ### Highlights Separate sitting area Soundproofed Heating Refrigerator LED TV Pillow menu Pillowtop bed Egyptian cotton linens - 269 sq ft - Sleeps 3 - 2 Twin Beds ### Comfort Single Room ### Highlights Separate sitting area Soundproofed Heating Refrigerator LED TV Pillow menu Pillowtop bed Egyptian cotton linens - 237 sq ft - Sleeps 1 - 1 Twin Bed ### Comfort Double or Twin Room ### Highlights Separate sitting area Soundproofed Heating Refrigerator LED TV Pillow menu Pillowtop bed Egyptian cotton linens - 237 sq ft - Sleeps 3 - 2 Twin Beds ### Triple Room ### Highlights Separate sitting area Soundproofed Heating Refrigerator LED TV Pillow menu Pillowtop bed Egyptian cotton linens - 377 sq ft - Sleeps 3 - 3 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/7000000/6140000/6133000/6132968/6e5cc20a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Berlin - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-Hotel-Helle-Mitte-Berlin.h29344621.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBerlin-Hotels-Hotel-Helle-Mitte-Berlin.h29344621.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.53768%2C13.60343&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vBvwPh-YZiOpF0U4yc1eLGofWyw=) Kurt-Weill-Gasse 7, Berlin, Berlin, 12627 #### What's nearby - Gardens of the World \- 18 min walk \- 1.6 km - Natur-Bobbahn \- 20 min walk \- 1.7 km - Ernst-Thaelmann-Park \- 4 min drive \- 2.3 km - Alexanderplatz \- 24 min drive \- 15.8 km - Potsdamer Platz \- 29 min drive \- 19.2 km #### Getting around - Stendaler Straße - Quedlinburger Straße Tram Station - 2 min walk - Berlin-Mahlsdorf Station - 6 min drive - Berlin (BER-Brandenburg) - 49 min drive #### Restaurants - ‪Miami Cocktailbar - ‬1 min walk - ‪Amatto Tre - ‬16 min walk - ‪Hui Feng - ‬8 min walk - ‪Pizzeria La Villa - ‬17 min walk - ‪Ramos Bistro - ‬17 min walk ## About this property ### Hotel Helle Mitte Berlin Hotel located in Marzahn-Hellersdorf Shopping on site, a hair salon, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Helle Mitte Berlin. Enjoy onsite activities like ziplining and rock climbing. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, tour/ticket assistance, and smoke-free premises - 1 meeting room, luggage storage, and multilingual staff - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel Helle Mitte Berlin offer comforts such as premium bedding and pillow menus, as well as amenities like free WiFi and separate sitting areas. More conveniences in all rooms include: - Heating and fans - Egyptian cotton sheets, pillowtop mattresses, and down comforters - Rainfall showers and hair dryers - 32-inch LED TVs with cable channels - Wardrobes/closets, separate sitting areas, and refrigerators ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/3000000/2390000/2384600/2384558/495159ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Am Stuttgarter Eck Charlottenburg - Pet friendly - Free WiFi - Housekeeping - 24/7 front desk 6.2 750 reviews CA $63 CA $73 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2384558&PinnedHotelID=2384558&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double or Twin Room](https://images.trvl-media.com/lodging/54000000/53590000/53585600/53585536/b023f924.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Happy Hotel Berlin Schöneberg - Free WiFi - Parking available - Housekeeping 7.0 Good 52 reviews CA $105 CA $120 total includes taxes & fees Dec 24 - 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Self parking on site (EUR 6 per day) - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 7 for children ### Things to do - Rock climbing - Shopping - Ziplining ### Family friendly - In-room refrigerator - Soundproofed rooms ### Conveniences - ATM - Hair salon - Limited-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible registration desk ### More - 2 floors - Built in 1996 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Pillow menu - Pillowtop mattress ### Bathroom - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Refrigerator - Room service ### More - Desk - Fan - Heating - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions The front desk is open daily from 10:00 AM - 8:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 15.0 per day Cribs (infant beds) are available for EUR 15.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - An effective city/local tax rate of 8.025 percent will be charged We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children - Self parking fee: EUR 6 per day - Crib (infant bed) fee: EUR 15.0 per day - Rollaway bed fee: EUR 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector ### We should mention Alcohol is not served at this property Parking height restrictions apply ### Property is also known as Hotel Helle Mitte Helle Mitte Berlin Helle Mitte Hotel Helle Mitte Berlin Hotel Hotel Helle Mitte Berlin Berlin Hotel Helle Mitte Berlin Hotel Berlin ## Frequently asked questions ### Is Hotel Helle Mitte Berlin pet-friendly? ### How much is parking? ### What time is check-in at Hotel Helle Mitte Berlin? ### What time is check-out at Hotel Helle Mitte Berlin? ### Where is Hotel Helle Mitte Berlin located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Helle Mitte Berlin Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.6 Location ### 7.0 Staff & service ### 6.2 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 25 8 - Good 53 6 - Okay 28 4 - Poor 22 2 - Terrible 25 ## Reviews ### 4/10 Poor #### Rita Nov 19, 2025 Disliked: Amenities, property conditions & facilities The staff were extremely kind, and honestly, they are the only reason I can give this hotel any stars. Unfortunately, the window in my room opened toward a shopping arcade that was very noisy, and there was no real fresh air — only smoke and the smell of cigarettes. I couldn’t keep the window closed because the room felt suffocating, but opening it wasn’t an option either. I even experienced shortness of breath inside the room and preferred to stay outside the hotel during the day just to get some fresh air. ##### Rita Stayed 4 nights in Oct 2025 ### 8/10 Good #### Verified traveller Aug 4, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### A decent hotel Our recent stay at the hotel was okay. Despite booking through Hotels.com, we were allowed a late check-in. I don't know if this is on Hotels.com or misinformation from the hotel to Hotels.com, but it did say check-in to 20:00 when in fact it ended at 18:00\. The comfort of the room was below average. The beds weren't super comfortable, primarily because they had no mattress pad/topper. The cleaning standards were fine. The room and bathroom were reasonably clean, and we didn't notice much. Only that the interior felt outdated, and somewhat worn out. The service provided by the staff was great. We didn't interact much with the staff, as we had no real concerns, nor did we stay much at the hotel. The hotel's location was reasonably situated for our purpose of visiting Tropical Island. However, it was quite far from Berlin's city center; something that anyone who wants to visit Berlin and its main attractions should keep in mind. But other than being far from the city center, you had most things you'd need within a few minutes, as the hotel is situated in a small square with several options for shopping. Also, the hotel is situated inside a small shopping mall, with a kino (I think), a few restaurants, and a few bars. The situation with the bars might be a deal-breaker for some, as the sound from the bars could easily be heard from the rooms if the windows were open, which was almost a must considering the rooms got quite hot during the night, and no AC was available. ##### Verified traveller Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Nick Nov 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The pictures are not of the rooms or the hotel. Reception is a desk wedged in the hallway between rooms with no signage. Door locks dont work and the room was not cleaned or made up prior to arrival, had to ask for sheets and pillows. Would not recomend. Definitely look at the google reviews not the expedia ones. ##### Nick Stayed 4 nights in Nov 2025 ### 2/10 Terrible #### Antonio Sep 12, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The worst option ##### Antonio Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Khadija Aug 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Be wary of bed bugs! I read reviews about bed bugs so the first thing I did upon entering the room was lift the mattress only to find live bed bugs - yikes. This hotel carpets are spoiled and stained with many smells. It’s located on top of a strip club. The hotel reeks of smoke, weed and alcohol. I tried bringing the bed bug issue with the hotel manager but all he seemed to offer was a “larger room”. Like no, if this room has bed bugs, I’m sure they all do. The size of the room doesn’t matter. ![](https://a.travel-assets.com/ugc/hotel-reviews/0230b8f5-22ee-452f-8990-fd76346b8f30-1755513303060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a0c5468-ca52-4cca-a576-90502eaaec55-1755513308125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68b47089-6144-4862-b108-b92985cdf6e2-1755513310545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Khadija Stayed 2 nights in Aug 2025 ### 8/10 Good #### Dorothy May 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Centrally located, with eating places, shopping malls and easy access to transportation. People drinking over the weekend around the area can be a bit rowdy ##### Dorothy Stayed 2 nights in Apr 2023 ### 8/10 Good #### Verified traveller Jun 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Good for price, better for weekdays We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays. ##### Verified traveller Stayed 3 nights in Jun 2023 ### 8/10 Good #### eduardo Jun 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for families Hotel in the middle of a shopping mall in 2 floor of the building. Supermarket cross the street. U bahn 2 blocks, about 30 minutes from Berlin down town. Parking cost 6 euro day, same building. Need to improve TV, only german channels ##### eduardo Stayed 2 nights in May 2022 ### 6/10 Okay #### Nicky Jun 13, 2023 Disliked: Staff & service, property conditions & facilities We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs. ##### Nicky Stayed 3 nights in Jun 2023 ### 2/10 Terrible #### Ruth Jun 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor Very tired. Not properly clean. Could only use the lift down and reception is on first floor. Reception kept closing and was only advertised as open for short hours to start with. Were unable to book me a taxi in the morning. Worst hotel I've stayed at in years. ##### Ruth Stayed 1 night in Jun 2022 ### 4/10 Poor #### Khadija Oct 14, 2025 Disliked: Cleanliness, property conditions & facilities Im Zimmer waren aufgegessene Katzenfutter Dosen hinter dem Sofa ##### Khadija Stayed 1 night in Oct 2025 ### 4/10 Poor #### Robert Aug 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Es ist halt vom Preis her günstig. Das ist das einzig positive, das ich sagen kann. Die Lage ist für meine Zwecke auch gut. Ansonsten sind die Zimmer nicht besonders sauber & die Möbel kaputt. Ich hatte mit einem Abstand von ca. 4 Wochen zwei mal das gleich Zimmer & der Stuhl, den ich beim ersten Besuch reparieren musste, war immer noch kaputt in diesem Zimmer. Das Personal bemüht sich, ist aber auch nicht immer anzutreffen. Wenn es sich umgehen lässt, würde ich nicht noch mal hier übernachten. ##### Robert Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Matthias Jun 29, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ich hätte lieber ein Zimmer in einer höheren Etage gehabt. Mein Zimmer lag direkt neben einem Familienzimmer, wo die ganze Zeit Lärm war ##### Matthias Stayed 1 night in Jun 2025 ### 6/10 Okay #### Peter Jun 15, 2025 Liked: Cleanliness, staff & service Okej, bra område ##### Peter Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Dana Jun 10, 2025 Liked: Cleanliness, amenities Lage im Haus mit Bar unter dem Hotel und Disco im Haus. Ich habe mit Ohropax die Bässe gehört und bin nach 1/2 h wieder aufgestanden und 0:30 Uhr abgefahren. Die Buchung für Schlaf vor der 3,5h Heimfahrt machte also keinen Sinn. ##### Dana Stayed 1 night in Jun 2025 ### 4/10 Poor #### Eckhard May 25, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Das Hotel liegt dörflich anmutend. Ansonsten ist das Ganze schon sehr in die Jahre gekommen. Bei mir funktionierte weder der Fernseher noch die Duschhalterung oder der Seifenspender war leer. In den Mülleimer fehlte die Mülltüte. Außerdem war der Lärm von dem Innenliegenden Kletterpark (Auch bei geschlossenem Fenster) oder der Bar bis spät in die Nacht oder auch wieder am frühen Morgen zu hören. ##### Eckhard Stayed 1 night in May 2025 ### 10/10 Excellent #### Jens May 24, 2025 Alles gut ##### Jens Stayed 1 night in May 2025 ### 6/10 Okay #### Tim Apr 9, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Die sauberkeit ist eher so ulala und könnte nochmal überdacht werden. Zum Schlafen reicht es aus ##### Tim Stayed 2 nights in Apr 2025 ### 8/10 Good #### Theresia Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Für den Preis nehme ich gern in Kauf, dass das Badezimmer etwas outdated ist. Die Fugen könnten zum Beispiel einen neuen Anstrich gebrauchen, der Heizkörper hat kleine Rostflecken und turned optisch erst mal ab. Aber hey, dafür ist alles megasauber! ##### Theresia Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Tjelle Mar 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Zimmer dreckig und kaputt Bett tot gelegen, Personal unfreundlich, 23 Uhr kommt Personal nach klopfen ins Zimmer sieht das jemand da ist und geht wieder raus ##### Tjelle Stayed 1 night in Mar 2025 ### 4/10 Poor #### Mike Jan 17, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Bilder entsprechen nicht der Werbung. Möbel ohne Türen. Minikühlschrank lebt. Fernseher nicht funktionsfähig. Raumklima nicht regelbar. Hotel für Arbeiter auf Montage. Für mehr nicht geeignet. ##### Mike Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Emine Nov 12, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Das Personal am Telefon war völlig unkompetent und unhöflich, da die Anreise nach 18 Uhr stattfand und die Rezeption anscheinend nicht mehr besetzt ist, obwohl in Expedia steht, dass die Rezeption bis um 20 Uhr besetzt ist. Ich musste 2x anrufen und dem Personal erneut sagen wann ich genau anreise, obwohl sie ein Safecode besitzen. Das Hotel ist mitten in der Innenstadt und schlecht ausgeschildert. Das Parkhaus war sehr schlecht ausgeschildert für jemand fremdes, da dort nur Hotel steht aber nicht genau der Name vom Hotel. Im Foyer bzw. Auf dem Flur saßen 4 polnisch sprachige Männer die Barfuß saßen und Bier getrunken haben. Sie waren bis um 1 Uhr Nachts sehr laut und total unangenehm für eine Frau. Das Zimmer war ok. Es gab leider nur zwei große Handtücher viel zu wenig für zwei Frauen die lange Haare haben. Das Zimmer war sauber, jedoch war der Toilettendeckel gelb verfärbt. Das Hotel ist eher höchstens für eine Nacht und nicht mehr! ##### Emine Stayed 1 night in Nov 2024 ### 4/10 Poor #### Kerstin Aug 19, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities keine Rezeption vorhanden, Mobiliar sehr verschlissen, kein fernsehen möglich defekte Anlage schon mehrere Wochen, nachts laute Musik auf der Straße schlafen mit offenen Fenster nicht möglich ##### Kerstin Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Uwe Jul 10, 2024 Das der Hoteleingang über einen Fahrstuhl führt ist schwer zu finden. ##### Uwe Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Uwe-Stephan May 1, 2024 Disliked: Staff & service, property conditions & facilities Einmal und nie wieder. 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