Title: Vander Altona Aparthotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=113785975&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Vander Altona Aparthotel with a fitness center, 9-minute walk to Hurtigruten Terminal ## Photo gallery for Vander Altona ![Apartment, 2 Bedrooms | Private kitchen - Vander Altona (Bergen)](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/d93d1b67.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 1 Bedroom | Living area - Vander Altona (Bergen)](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/adf99b7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Vander Altona (Bergen)](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/af84e860.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom | Living area - Vander Altona (Bergen)](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/6bcc6fb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms - Vander Altona (Bergen)](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/0e09d885.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Hurtigruten Terminal, Vander Altona provides amenities like a gym. Guests can connect to free in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Gym - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113785975&PinnedHotelID=113785975&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/6a5f113b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - 280 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio ![Studio | Living area](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/c0f22965.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - Sleeps 2 - 1 Queen Bed ### View all photos for Studio, 1 Queen Bed with Sofa bed ![Studio, 1 Queen Bed with Sofa bed | Living area](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/0d61d71e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed with Sofa bed ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/16beb18b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms ![Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/114000000/113790000/113786000/113785975/87aa1e23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Heating Kitchen Full-sized refrigerator/freezer Dishwasher Smart TV - 2 bedrooms - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/7200/7166/6be473ef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Hotel Bergen Bergen City Centre - Breakfast included - Pet-friendly - Free WiFi - Gym 8.6 Excellent 1,001 reviews CA $125 CA $140 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Bergen-Hotels-Comfort-Hotel-Bergen.h7166.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=557&destination=Bergen&destType=MARKET&latLong=60.39352,5.32464&searchId=1d0aa2f5-7c52-44c1-8cf2-19e531e272c4&top_cur=CAD) Ad ![Breakfast, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBergen-Hotels-Vander-Altona.h113785975.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBergen-Hotels-Vander-Altona.h113785975.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C60.39603%2C5.31769&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0qa5dqhU2GNc38_VnmE1yW-x1Ng=) C. Sundts gate 22, Bergen, Vestland, 5004 #### What's nearby - Fish Market \- 6 min walk \- 0.5 km - Bryggen Waterfront \- 7 min walk \- 0.6 km - Hurtigruten Terminal \- 8 min walk \- 0.7 km - Floibanen Funicular \- 9 min walk \- 0.8 km - Bryggen \- 10 min walk \- 0.8 km #### Getting around - Byparken Station - 9 min walk - Bergen Station - 13 min walk - Flesland Airport (BGO) - 28 min drive #### Restaurants - ‪Sjøboden - ‬10 min walk - ‪Clarion Hotel Admiral - ‬2 min walk - ‪26 North - ‬11 min walk - ‪Statsraaden - ‬13 min walk - ‪Løvetann Kaffebar - ‬3 min walk ## About this property ### Vander Altona Aparthotel with a fitness center, 9-minute walk to Hurtigruten Terminal This smoke-free aparthotel features a fitness center and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a dining area and a sitting area. Weekly housekeeping is available. Vander Altona offers 104 accommodations with hair dryers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. This Bergen aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 50-inch Smart televisions come with digital channels. Housekeeping is provided weekly. 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Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=13222&PinnedHotelID=13222&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room (Design)](https://images.trvl-media.com/lodging/19000000/18320000/18312700/18312651/w3837h2557x3y4-1640dc12.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prize by Radisson, Xhibition Bergen City Bergen City Centre - Pet-friendly - Free WiFi - Air conditioning - Housekeeping 7.4 Good 1,000 reviews CA $98 CA $109 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=18312651&PinnedHotelID=18312651&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Oven - Stovetop ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 50-inch smart TV with digital channels ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - Housekeeping (weekly) - Luggage storage ### Location highlights - In the city center - Near a train station ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 104 units - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance You will be asked to provide the property with a copy of your passport after booking Guests are required to download the property's Vander mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Private entrance, smart lock ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are available for NOK 300.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - 25 percent cleaning fee will be charged (varies based on length of stay) We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: NOK 300.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as Vander Altona Bergen Vander Altona Aparthotel Vander Altona Aparthotel Bergen ## Frequently asked questions ### Is Vander Altona pet-friendly? ### How much does it cost to stay at Vander Altona? ### How much is parking? ### What time is check-in at Vander Altona? ### What time is check-out at Vander Altona? ### Where is Vander Altona located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Vander Altona Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 43 8 - Good 26 6 - Okay 9 4 - Poor 3 2 - Terrible 3 ### 9.2/10 Cleanliness ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Maddie Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities This place was absolutely great! My partner and I felt so safe and the place itself was very nice and clean. Also, great location and price! ##### Maddie Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Hugo Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean modern apartment with all needed amenities. Building is secure and in a great neighborhood. Central to all major attractions. I would recommend a stay at this location. ##### Hugo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kevin Jun 12, 2025 Liked: Cleanliness, room comfort, communication #### Comfortable apartment Very comfortable apartment with everything you need in it ##### Kevin Stayed 2 nights in Jun 2025 ### 8/10 Good #### kelly May 12, 2025 Liked: Cleanliness, room comfort, communication The location was perfect. The apartment was very clean and a really good size. The only issue was I found the bed to be quite firm. ##### kelly Stayed 3 nights in May 2025 ### 8/10 Good #### susan Oct 19, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities There are many things to like about this hotel location is excellent within walking distance of all interesting restaurants and the wharf. The apartment was spotlessly clean the bed was comfortable and the shower was good. It was great to have a Kitchen and there were grocery stores very close by. On the downside there was no shampoo I know basic supplies for the kitchen like salt pepper and cooking oil. So I have to go to buy those and I didn’t leave them because the instructions were to get rid of everything. I also found that the lack of instructions for how to use the various appliances was a bit disturbing and I had trouble with the induction stove and with the oven. The price however was very good for Bergen and so I would stay again. I appreciated having a laundry. The gym was less inviting since it’s in the basement with no windows although there is a very large TV. I was so long so the studio suited me fine but it would be very small for any more than one person ##### susan Stayed 7 nights in Oct 2025 ### 8/10 Good #### Ron May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities This was a great last minute find. Our other booking fell through so this was a last minute find. The location could not have been better. The unit was in very good condition and they met my disability needs. The check-in was different for us an a little complicated - all automated. The cooktop gave us problems as turning it on and off was way more complicated than it needed to be. The whole unit was on a main power switch that ran all things electric in the unit. An instruction book, more detailed than what was on the door, would have been helpful. If the burner was hot, you could not turn the stove on again. And there was a third layer of a switch you had to hit before you could use it. Not intuitive at all. However, we would definitely stay in this place again. Great value now that we know how to operate things. ##### Ron Stayed 3 nights in May 2025 ### 4/10 Poor #### Paul May 27, 2025 Liked: Cleanliness, amenities Good location in central Bergen, close to the train station and light rail. The check-in process was difficult as the property asked for my email address in a specific format, which I eventually deduced was with spaces between each character. They also expected me to download their app, but that required my mobile number and for me to message them or email them using a space between each character of their email address. Just too much work! They didn’t send the code for getting into the building, so I had to call them and also needed assistance checking in on their electronic board, which created a keycard. Our room on the second floor smelt of seeerage in the bathroom, as did the corridor outside. Thankfully the manager moved us to another room on the fifth floor, which had a great view,. However, it had a skylight in the bedroom that had no curtain, so we had to wear eye masks to sleep with the midnight sun! Finally, the day after checking out, they messaged to say they hadn’t charged the cleaning fee in the initial booking, so had recouped that - just another indication of the problematic service. ##### Paul Stayed 3 nights in May 2025 ### 6/10 Okay #### John Jun 9, 2025 Liked: Cleanliness, room comfort Disliked: Communication Overall, my experience with Vander Altona after obtaining my keys was great. The room was excellent for the price. However, the experience leading up to check-in was difficult. I booked my trip a few weeks in advance. Shortly thereafter, Vander emailed me a payment link to pay for my stay even though I provided a credit card to Hotels.com as part of the reservation. Hotels.com explicitly says to never pay through a payment link sent by the hotel and to only ever pay through Hotels.com's website. Vander also told me to provide them with my contact information. Hotels.com doesn't seem to allow this, so Vander told me how to avoid Hotels.com's automatic censorship of personal information (e.g., by adding spaces to my email address). I initially ignored Vander's email since it seemed sketchy, and I didn't hear anything further from them. The day of my trip, I clicked on the reservation details and discovered that Vander had canceled my booking weeks prior (presumably because I didn't click their payment link). I never received any notification from Hotels.com or Vander. I didn't have many other options on such short notice, so I re-booked with Vander and paid them through their link this time. It worked out fine. Check-in was difficult as others have stated. The app didn't work. I called and was buzzed in, so no trouble in the end. But still--if you're going to have a no-staff-on-site model, it isn't really acceptable to not have a functioning app. ##### John Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Yong Jun 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and good location to Bryggen. ##### Yong Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Theresa Aug 6, 2025 Liked: Cleanliness, room comfort, communication #### Home Cooked some fresh fish Good size room ##### Theresa Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Dilshod Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great apartments ##### Dilshod Stayed 1 night in Jun 2025 ### 8/10 Good #### Rita Sep 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities I liked the fact that it had a kitchen with things you need in one. I did not like the check in or the garbage disposal after being charged for a cleaning fee. Otherwise, I liked the property. ##### Rita Stayed 4 nights in Aug 2025 ### 8/10 Good #### Barbara Sep 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Trash write out the front door and construction noise right outside the window. ##### Barbara Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Helio Oct 3, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication staff takes too long to reply to emails. confusing electricity switch, no instructions on how to use it nor for the oven/stove. ##### Helio Stayed 3 nights in Sep 2025 ### 8/10 Good #### Jose Arturo May 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Newly refurbished building. ##### Jose Arturo Stayed 1 night in May 2025 ### 6/10 Okay #### Lauren Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Over all our stay was amazing. The heat in the room was crazy. We were on the 4th floor the windows didn’t open more then maybe 2-3inches and me and my partner had sweated so bad we woke up drenched. ##### Lauren Stayed 3 nights in Jul 2025 ### 8/10 Good #### Karol Aug 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I loved that it was quiet and clean and had a kitchenette with everything you needed to make small meals or have breakfast and lunch at home with groceries which are within walking distance about two blocks. The entry system is a little confusing and it would be nice if there were more directions on using convection stove tops and ovens for those of us who've never done that. It would be nice if they had some grocery stores and other local businesses that were close so that when you got in you could easily find them. I felt really at home in my room and everything was very comfortable. The staff we did encounter we're very friendly and kind. ##### Karol Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Imre Aug 15, 2025 Liked: Cleanliness, room comfort, communication #### Well-designed studio at a perfect location Brand new studio with all you need for a few days’ stay. Very nicely designed and comfortable. Only a few minutes walk from the city centre, supermarket, coffee shops. The only minus point is that the Vander app for checkin and digital key did not work for me. I never received the confirmation sms. In any case you can also check in at the self service checkin kiosk on the ground floor, and you can get your keycards from there. ##### Imre Stayed 3 nights in Aug 2025 ### 8/10 Good #### Angela Sep 6, 2025 Liked: Cleanliness, room comfort #### Just the facts... I just want to cover all the pros and cons so people will be able to make a good decision for themselves. Great location- near water and city center, food, shopping. No parking so you have to park at city parking garages. There are 2 close by , Kloster (4 min) and City Park (6 min). It is about $28 a day. In lobby print door cards. Its nice to have with your phone key. Easier to use on front door and going up in elevator. Room is very clean and modern. Has everything you need, but very small. For 2 people, there is nowhere to put luggage and one 10" to hang anything. Bed is comfortable but wedged in a corner. The top mattress shifts a little. Because there is only a small lip from bath floor to shower area. Water tends to get all over floor. We would stay here again because of the location, cleanliness, and room amenities. ##### Angela Stayed 7 nights in Aug 2025 ### 4/10 Poor #### Verified traveller May 10, 2025 Disliked: Room comfort, communication #### Not great. Very hard bed. Very poor internet, that only worked sometimes. The TV didnt work. This is not a hotel, but a rental property in a whole house. ##### Verified traveller Stayed 5 nights in May 2025 ### 8/10 Good #### Paolo May 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication windows partially open is not good ##### Paolo Stayed 3 nights in May 2025 ### 8/10 Good #### ANNE E Apr 29, 2025 Liked: Cleanliness, room comfort, communication #### Brand new hotel All in all, we were happy with the stay. But figuring out the self-checkin and how to use the elevator with the card key was a bit challenging, as was how to use the stove top. Parking was challenging too, until I discovered how close the Klostergarasjen was (the walk from it). The coffee maker worked, then it stopped working, but the manager came and replaced it in the evening. She also showed me how to use the stovetop. More instructions are needed for that. ##### ANNE E Stayed 2 nights in Apr 2025 ### 8/10 Good #### Cynthia Aug 7, 2025 Liked: Cleanliness, property conditions & facilities, communication The rooms were very nice but there was no shelving for toiletries in the bathroom. There was no explanation on how to use the stove which ended up being a constant frustration but with good humor we worked through it. I do want to address the staff. We were outside and a woman was trying to put her trash in the outside cans. A staff member was taking a break, she looked over and instead of getting up off the ground to assist the lady, she barked out why she could not get her trash in the can. It was quite abrupt which could be her personality but in customer care is this what you want to represent your business? Overall, the things I mentioned are small in the longrun. They were little annoyances but it didn't take away from the overall stay. The location is convenient and well situated for a stay in a beautiful city with much to experience and see. ##### Cynthia Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Amanda Jun 2, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication My email to the property - First you promise me a refund as I get locked out for HOURS , food cold, medications missed and since it was Sunday you have limited staff so we waited and waited for HOURS. Then I get back to Usa and DAYS go by and no refund as promised. Then I email YOU 3 times and you completely ignore my emails. And then TODAY out of the blue your asking me for a cleaning fee???? I stayed 9 nights NOT ONE DAY , Not a single day did you clean the apartment. And you say some thing about expedia rate ? I PAID WHAT YOU ASKED ME TO !! AND NOW YOUR SAYING THAT AS Gesture of Good will you want me to pay you for the cleaning fee ??? is this a JOKE ? Please make this right and keep you promise and refund me for the INCONVENIENCE AND STRESS YOU CAUSED ME !! shame on you \*\*\* I NEED A MANAGER TO CALL ME , This is unacceptable and Fraud AND CERTAINLY NOT PROFESSIONAL. AND You kept asking me to resend my emails over and over again \*\*\* FIX your system ##### Amanda Stayed 9 nights in May 2025 ### 6/10 Okay #### Lussy Nov 22, 2025 Disliked: Communication Positivo:El apartamento agradable,buena ubicación. 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