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It was a challenge to get in contact with the host to get checkin instructions. We had to place an international call as they claim they could not communicate via Hotels.com. Everyone else I dealt with could. Parking was ok once we got into the unit and got the parking permit. Great location as restaurants shopping and sight seeing were all walkable.

We stay at the Cluanie Inn quite often as it is a handy stop off before taking the ferry to the Western Isles. It is always excellent. Really friendly and helpful staff, a good menu, especially the Indian food and the rooms are beautifully maintained and a good size, which is great if you have a big Labrador. Midge the Labrador loves the Cluanie Inn. We have stayed at all of the Black Sheep hotels, and I can't speak highly enough of them.

Absolutely gorgeous hotel in the perfect location. The room was clean and well-designed and the included breakfast was the best we had on our trip.