Beach City Vacation Packages

The staff are super friendly and helpful, and I can’t emphasize enough how kind they were. The property on the other hand is kinda rough with old appliances/tvs and no tv guide. The breakfast was an extra charge, and the area was kinda out of the way for what was charged. Also, this is not a comment on my rating of the place merely a note for people considering staying there; the few shops that were nearby weren’t open.

Very friendly concierge! Very engaging as he was walking through the lobby.

Super neat clean hotel with a great staff that is located within walking distance of everything in downtown Cleveland.

Very nice room, excellent staff. Highly recommend.

My stay was okay for a last minute booking. The front desk staff were excellent and extremely helpful! The room was clean for the most part. The bathroom could offer more amenities like toothbrush and toothpaste. Also the tub wouldn’t drain while I was showering and I thought it would overflow. The hotel restaurant was okay. You have to wait to be seated and we were basically ignored by 4 servers as we waited for 10 minutes. It wasn’t until I attempted to seat myself that a server that was wrapping silverware in the back and watching me wait came over to seat us. I did share my disappointment with being ignored. She did apologize. We went to the breakfast buffet and everything was at the bottom of the barrel and it was only 10am. I politely asked someone could the food be replenished and was told that “we eat them out here” I don’t know what that meant. After about 15 mins the food was replenished and tasted okay. I am typically a big tipper but I did not leave one simply because my entire experience was not worth the $200 and was mediocre. Front desk staff was the best when entering and exiting!