Title: Batam City Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8969871&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Batam City Hotel Experience ultimate relaxation with sauna & spa treatments amidst lush gardens then get energized for your shopping spree. ## Photo gallery for Batam City Hotel ![Property amenity - Batam City Hotel (Batam)](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/472ae913.jpg?impolicy=resizecrop&rw=598&ra=fit) ![International cuisine - Batam City Hotel (Batam)](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/4e1d5da9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Karaoke room - Batam City Hotel (Batam)](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/224feb50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Batam City Hotel (Batam)](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/09fd34ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Batam City Hotel (Batam)](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/ef7a556c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Grand Batam Mall and Nagoya Hill Mall, Batam City Hotel offers a warm welcome with breakfast, a serene garden, and international cuisine at Edelweiss. Unwind in the sauna or steam room, indulge in a massage or work out at the gym. With free WiFi and dry cleaning services available. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Spa - Free airport shuttle - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=8969871&PinnedHotelID=8969871&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Deluxe Room ![Deluxe Room | Room amenity](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/e9c3ae54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination Coffee/tea maker Minibar - City view - 226 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Executive Room ![Executive Room](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/585c65b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Air conditioning Flat-screen TV Private bathroom Minibar Electric kettle Daily housekeeping Desk - City view - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/26fc1d31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning Flat-screen TV Private bathroom Minibar Electric kettle Daily housekeeping Desk - City view - 333 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premier Room ![Premier Room](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/262aa4d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Air conditioning Flat-screen TV Private bathroom Minibar Electric kettle Daily housekeeping Desk - City view - 236 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Grand Executive ![Grand Executive](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/7e32220e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Executive ### Highlights Air conditioning Flat-screen TV Private bathroom Minibar Electric kettle Daily housekeeping Desk - City view - 290 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Grand Suite ![Grand Suite](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/26c0727c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Minibar Electric kettle Daily housekeeping Desk - City view - 333 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/c91d1c38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Executive Room ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/2357bed8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room - Sleeps 2 ### View all photos for Junior Suite ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/7975fd05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 3 ### View all photos for Premier Room ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/3cc59556.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room - Sleeps 2 ### View all photos for Grand Executive Room ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/3fab6618.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Executive Room - Sleeps 2 ### View all photos for Grand Junior Suite ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/9000000/8970000/8969900/8969871/5f97c9d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Junior Suite - Sleeps 4 ### VIP Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Batam-City-Hotel.h8969871.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBatam-Hotels-Batam-City-Hotel.h8969871.Hotel-Information) ## About the area Batam is home to Batam City Hotel. Maha Vihara Duta Maitreya Buddhist Temple and Batam Sign are local landmarks, and some of the area's activities can be experienced at Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal. [Visit our Batam travel guide](https://www.expedia.ca/Batam.dx6224874) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.13440%2C104.01098&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Nmefygyi7waWEuO65yci8cM_wJc=) Komp. Penuin Centre Blok OB No. 1 -7, Batam, Batam Island, 29211 ### What's nearby - ![Ship harbour indonesia, Mudik Passenger Ship are Prohibited from Sailing, Ferry Ship and Ship Cancellation](https://images.trvl-media.com/place/6204913/53a96620-9df1-4ab5-8d79-f58e5e8407d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Harbour Bay Ferry Terminal 7 min drive \- 4.9 km - BCS Mall 2 min walk \- 0.2 km - Grand Batam Mall 3 min walk \- 0.3 km - Nagoya Hill Mall 15 min walk \- 1.3 km - Batam Centre Ferry Terminal 14 min drive \- 10.0 km ### Getting around - Batam Batu Besar (BTH-Hang Nadim) 24 min drive ### Restaurants - Sea Food A2 (M-One Venue) 5 min walk - á2 Food Court 3 min walk - Gazoz Cafe & Restaurant 2 min walk - Lovina Inn Penuin 3 min walk - Uncle Lim Kopitiam 3 min walk ## About this property ### Batam City Hotel Hotel near Batam Centre Ferry Terminal Consider a stay at Batam City Hotel and take advantage of free breakfast, a free roundtrip airport shuttle, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site buffet restaurant, Edelweiss, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym. You'll also enjoy the following perks during your stay: - Free self parking - Luggage storage, ATM/banking services, and meeting rooms - An elevator, a front-desk safe, and a ballroom Room features All 79 rooms offer amenities such as free WiFi, minibars, and room service. More conveniences in all rooms include: - Bathrooms with free toiletries - Electric kettles, daily housekeeping, and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/20000000/19550000/19541400/19541311/53eb36f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barelang Hotel Nagoya Batam Batam - Parking included - Free WiFi - Restaurant - Air conditioning 7.2 Good 67 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=19541311&PinnedHotelID=19541311&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/121000000/120670000/120668300/120668292/8bfc829a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy Studio Unit | HarbourBay Residences | 1 Min From Ferry Terminal | Wi-Fi Batam City - Washer - Air conditioning - Gym [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=120668292&PinnedHotelID=120668292&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5020000/5015600/5015582/w3000h3000x0y2-20cb2fa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Vista Hotel Batam - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free roundtrip airport shuttle - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free breakfast available - A restaurant ### Restaurants on site - Edelweiss ### Things to do - Gym - Sauna - Steam room ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting rooms ### Outdoors - Garden ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 5 floors - Ballroom - Banquet hall - Built in 2014 - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Food and drink - Electric kettle - Minibar - Room service ### More - Desk ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Batam City Hotel Batam City Hotel Indonesia Batam City Hotel Hotel Batam City Hotel Batam Batam City Hotel Hotel Batam ## Frequently asked questions ### Is Batam City Hotel pet-friendly? ### How much is parking? ### What time is check-in at Batam City Hotel? ### What time is check-out at Batam City Hotel? ### Does Batam City Hotel provide a shuttle to the airport? ### Where is Batam City Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Batam City Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 13 8 - Good 25 6 - Okay 17 4 - Poor 1 2 - Terrible 2 ## Reviews ### 6/10 Okay #### Mina Feb 18, 2025 Disliked: Amenities Location location location ##### Mina Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Henry Oct 13, 2025 Liked: Staff & service Disliked: Cleanliness Very convenient to many eatery, shops, massage mall. The staff is very friendly and helpful. Stayed at Room 102\. (1) Toilet floor mat is very stained (2) The kettle lid was damaged (3) Room entrance floor tile is very slipping Is our concern on the overall hotel hygiene and cleanliness. Hotel lobby renovation on going, not sure when is ending. ##### Henry Stayed 2 nights in Oct 2025 ### 8/10 Good #### Shirley Jun 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A nice short getaway Stayed at new wing of Batam City Hotel. Walking distance to most of the eateries I wanted to go to. Most importantly, it is just next to the massage parlour I enjoyed going to. BCS is just aright across the road after passing thru' a short lane. Of course if you are looking for a resort and beach experience, this is not the place. ##### Shirley Stayed 2 nights in Jun 2017 ### 8/10 Good #### Chee Khim Jun 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything good except breakfast and no free gym and no Swimming pool. Breakfast too limited food type. ##### Chee Khim Stayed 2 nights in Jun 2017 ### 4/10 Poor #### Jacq, SG Mar 19, 2017 Liked: Room comfort Disliked: Staff & service #### Staff made mistake and put blame on guest Indonesian friend brought friend and i to hotel check in, asked to wait n then i showed her online reservation details... I repeated request for 2 beds n late check out if possible. She then gave us room key, went to room but key card not working, had to call staff up n saw that room had a queen n a single bed. Did not think too much about it. Next morning received call in room that we were given wrong room n staff insisted we asked for 2 double beds as we had 3 people and that soecific room number n wanted to forfeit my deposit. I argued that they did not leave note in room when we were out to resolve issue after we came back as they said they tried calling room but no answer. After my argument that staff saw reservation details n yet accused me of asking for double beds n room number, manager told me then she will get staff to pay but that next time it will be charged. This accusation and attitudes of hotel front desk staff is totally unacceptable n left a very bad impression that even my indonesian friend said she will ask friends to not stay in this hotel as initially she thought we had a very nice room... Restaurant staff are friendly but definitely not the front desk staff as even as i checked out, the lady manager told me that next time the deposit will be forfeited if it happens again.... This is really bad bad staff attitude!!!!! ##### Jacq ### 8/10 Good #### Xeria, Singapore Feb 3, 2017 Liked: Staff & service, room comfort #### Nice hotel near to BCS mall Everything was good except for the water temperature for shower, the water can get very hot and very cold suddenly, so pls dont not put the shower near your body, test before you shower. ##### Xeria ### 2/10 Terrible #### usn sailor, tn Dec 20, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel ever I have traveled to many countries and stayed at many hotels this is by far the worst hotel that i have ever stayed. And the service was horrendous. Lesson learned ##### usn sailor ### 8/10 Good #### Verified traveller Dec 4, 2016 Liked: Cleanliness, staff & service, room comfort nice room...good breakfast....good location...room spacious and cleaned...courteous hotel staff ##### Verified traveller ### 10/10 Excellent #### Ong Sep 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It a clean hotel I am stay there few times, it good location and free shuttle one way. ##### Ong ### 8/10 Good #### merry, Singapore Jul 9, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Not bad Overall was good. Hot water heater not working ##### merry ### 6/10 Okay #### Bob, Singapore May 7, 2016 #### Good location to BSC Shopping mall Ants on the table and wall. Other than that, everything else is average. ##### Bob ### 8/10 Good #### YU HUI, Singapore May 3, 2016 Liked: Cleanliness, staff & service #### 2 days 1 night weekend stay in Batam A short stay in this hotel for the weekend. The hotel provides free ferry pick-up to the hotel only. The driver is punctual and friendly. The check-in service is fast. The room is pretty good and clean but some amenities are missing -> bath, shampoo, bedroom slippers. We have to request from the reception. The bed is pretty comfy and the hotel is near the mall and lots of food court/shop houses. There is a wet market near the hotel too. Overall, a comfortable stay and I will visit this hotel again. ##### YU HUI ### 6/10 Okay #### RADIYAH, Singapore May 3, 2016 Everything is ok, good location for shopping, foods and massages as all are within walking distance, accept for the room's toilet is not well clean with lots of brownish stain all over the floor and shower screens which is really a turn off for us. ##### RADIYAH ### 6/10 Okay #### Kok Siong, Singapore Mar 21, 2016 Liked: Cleanliness #### A short stay The room was OK for a night stay. Breakfast was not too bad. The only complaint is that the Towel looks very old and dirty. Fortunately, I brought my own towel. ##### Kok Siong ### 8/10 Good #### Johnny, Singapore Mar 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### A Short Stay The hotel looked new but I was given a Junior Suite where the air-con was not cold at all. They promptly changed another room for us. The room and toilet were clean. The shower was great, one normal size and another giant one over your head. The pillows were not great, very hard and high. We had to use the sofa cushions instead. The breakfast was ok. There were more food than what we would expect from a budget hotel. The hotel was near to BCS Mall and a few massage parlours and 20 min from Batam Ferry Terminal. ##### Johnny ### 10/10 Excellent #### PUI LAN PAZZY, Hong Kong Feb 24, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Staty Comfort stay. Good services. Only shower tempeture not easy to adjust. All things rallright. ##### PUI LAN PAZZY ### 8/10 Good #### tezza, Singapore Feb 16, 2016 Liked: Property conditions & facilities, room comfort #### new hotel good location weak housekeeping can stay again forget the breakfast ##### tezza ### 6/10 Okay #### Verified traveller Dec 28, 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Ok for short stay Hotel is abt 5mins walk from BCS mall and there are shops selling food nearby. However the condition of the rooms are not very good..abit smelly and dirty. Service of the staff was good though.. Not recommended for fussy traveller but ok for short stay ##### Verified traveller ### 10/10 Excellent #### Angeline, Singapore Nov 30, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money and friendly Friendly staff, prompt pick up, value for money, safe environment. Good environment for the price paid. My third stay at the hotel. ##### Angeline ### 8/10 Good #### Verified traveller Nov 17, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay It's a pleasent stay in this hotel. Overrall services were good. ##### Verified traveller ### 10/10 Excellent #### Verified traveller Nov 16, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr zu empfehlen Nur eine Nacht aber super Hotel Sehr zentral fires Frühstück ##### Verified traveller ### 6/10 Okay #### bak ling, singapore Nov 15, 2015 Disliked: Cleanliness, room comfort #### value for money Good location ##### bak ling ### 8/10 Good #### Verified traveller Nov 11, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great place to stay Was great, but the hot/cold in the shower was too sensitive ##### Verified traveller ### 8/10 Good #### Sunarty, singapore Nov 3, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious rm n worth staying Room is spacious ##### Sunarty ### 10/10 Excellent #### Ang Oct 26, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worth the Money! Very near to Batam City Square and for the price is super worth it! ##### Ang