Bass Point Reserve Tours and Activities

We were welcomed by Emily at Front of House who was so helpful. She gave us great recommendations and really made us welcome. My only disappointment was due to booking through Expedia only 1 breakfast was included whereas if we had booked direct both guests would receive breakfast. Otherwise the stay was ideal. The area is great, 10 minute walk to most places, circular quay, the rocks, old sydney, the shopping area in Pitt Street.

We stayed in a studio room with a balcony however the balcony was not accessible due to construction and debris covering the balcony- balcony doors were kept locked so no way of opening for fresh air and room smelt a little musty, we weren’t informed of this prior to check in. Curtains were badly stained and finger marks on kitchen cupboard handles. The bed was quite hard and mattress too big for ensemble base, bottom was hanging over the base. Was very upset with housekeeping banging on our door early morning waking us up. When mentioned on check out staff said that was because they thought we had checked out?! Would not stay here again.