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Overview of Novotel Basel City

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Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace
Free minibar items, in-room safe, desk, laptop workspace

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationBIS Tower8 min walk
    Popular LocationBasel Art Museum (Kunstmuseum)15 min walk
    Popular LocationCaricature and Cartoon Museum16 min walk
    AirportBasel (BSL-EuroAirport)17 min drive
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About this area

Basel

Located in Basel, Novotel Basel City is in the city center and near the airport. Beyeler Foundation and Vitra Design Museum are cultural highlights, and some of the area's popular attractions include Basel Zoo and Sole Uno. Looking to enjoy an event or a game while in town? See what's happening at St. Jakobshalle or St. Jakob-Park.
Visit our Basel travel guide
Popular Location

What's nearby

  • BIS Tower - 8 min walk
  • Basel Art Museum (Kunstmuseum) - 15 min walk
  • Caricature and Cartoon Museum - 16 min walk
  • Basler Muenster - 18 min walk
  • The Palantine - 20 min walk

Getting around

  • Marktplatz Tram Stop - 5 min drive
  • Basel SBB Station - 11 min walk
  • AirportEuroAirport Airport (BSL) - 17 min drive

Restaurants

  • La Manufacture Gundeli — 6 min walk
  • Restaurant FuTo — 6 min walk
  • Knock on Wood — 7 min walk
  • Alte Post — 9 min walk
  • Steinbock — 9 min walk

About this property

Novotel Basel City

4-star Basel hotel in Sankt Alban, near St. Jakobshalle
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center. All 145 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with cable channels. Minibars (stocked with some free items), coffee makers, and free bottled water are among the other amenities available to guests.
Novotel Basel City offers 145 accommodations with minibars (stocked with some free items) and safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Clean & Safe (Switzerland)
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CHF 26 per night
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 31 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Playground

Family friendly

  • Children's toys
  • Dry cleaning service
  • Playground

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (2067 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating (climate-controlled)
  • Linens

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 31 per person (approximately)
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Can I cancel my reservation for free at Novotel Basel City and receive a full refund?
Yes, Novotel Basel City offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Basel City cancellation policy on our site for more details about any exclusions or requirements.
Is Novotel Basel City pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.
How much is parking at Novotel Basel City?
Self parking is available for CHF 26 per night.
What time is check-in at Novotel Basel City?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel Basel City?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Novotel Basel City located?
Located in Sankt Alban, this hotel is within 1 mi (2 km) of BIS Tower and St. Jakobshalle. Basel Zoo and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station is 11 minutes by foot and Marktplatz Tram Stop is 24 minutes.
4.4
Excellent
5 - Excellent
220
4 - Good
146
3 - Okay
24
2 - Poor
7
1 - Terrible
2

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family road trip
Good family room - very clean and well appointed. Convenient for A2 road as a stop off en route to France. Great breakfast and really nice staff. Parking is right underneath the hotel - it’s a little difficult to find the entrance. I’d suggest you call the hotel in advance for directions.
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with family, Business traveller
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The property is in a great location. Issue on this stay was the construction happening right outside the hotel which started every day at 7am.
Stayed 6 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed in Novohotel for 7 days and it was amazing! They clean the room everyday and give us 2 water free everyday and free tea and coffee in the room. They gave us a free basel card one for each person but in basel switzerland they always provide it free in return to pay for their city tax 4 ch per day each person. Breakfast is the same everyday. Imagine that we stayed there for 7 days and having the same food! Haha! Its 14minutes walk to the train station or take the tram 10 or 11 you walk 3mins and they will take you to basel sbb station.
Stayed 7 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Very clean and large rooms. Exceptional breakfast, too
Stayed 1 night in Dec 2019

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