Balatero Port Tours and Activities

The staff were absolutely

The reason for the overall poor, some may think is minor but for me major. After paying for a two night stay in a deluxe king room, I was told I could not wear my Sketchers nice clean design sandals into the hidden bar area in the basement. It was suppose to be the highlight of my stay. I mean cmon it is summer time I had on very nice under armor dress shorts and a Hawaiian polo shirt and my dress sandals. I was immediately to by the door girl I would have been able to have a great time in the bar area had I dressed properly. Immediate discouragement and sadness about this. I had not seen any dress code posting on expedia when I booked the room. When I go on vacation in the Philippines I usually do not even pack any type of shoe just the most common foot wear worn in the Philippines (flipflops) I do not wear the cheap ones I wear stylish name brand ones I truly looked the part of a well dressed tourist from the USA. To top it off they allowed me to take a peak inside and it was so nice and EMPTY except for the bartender, this added insult like who was I going to dissatisfy the staff? Such a bummer to receive this treatment from what otherwise was a decent place to stay. I rarely complain about anything but not being able to unwind at the bar at the early hour of 5PM was offensive to a well paying customer.