Title: Shah Palace Luxury Museum Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shah Palace Luxury Museum Hotel Hotel with free breakfast, steps from Baku City Circuit ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/82fefadc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Double Room | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/f8c1fec5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/f1b1d4c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/92d2af18.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/2ca4739b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shah Palace Luxury Museum Hotel in central Baku offers a rooftop terrace with stunning views. Guests can relax in the sauna or Turkish bath, book a massage, or use coworking spaces. The helpful staff consistently impresses, and tour assistance makes local exploration seamless. 8.4 Very good ## Popular amenities - - Spa - Bar - Gym - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8836172&PinnedHotelID=8836172&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/832406ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 237 sq ft - Sleeps 2 - 1 Double Bed ![Standard Twin Room, 1 Bedroom](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/a780ebe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 1 Bedroom 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 237 sq ft - Sleeps 2 - 2 Twin Beds ![Superior Double Room](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/4c3fd159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 323 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/3c7ff354.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 366 sq ft - Sleeps 3 - 2 Twin Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/cbdbea49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning TV Separate bedroom Premium bedding Bathrobes Bidet Hair dryer - 301 sq ft - City view - Sleeps 2 - 1 Double Bed ![Deluxe Twin Room](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/5ebf90de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning TV Separate bedroom Premium bedding Bathrobes Bidet Hair dryer - 301 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Junior Double Room](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/76c304dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Premium bedding Separate bedroom Bathrobes Bidet - 409 sq ft - City view - Sleeps 4 - 1 King Bed ![Family Suite](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/308517fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Separate bedroom Premium bedding Bathrobes Bidet - 549 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Presidential Suite](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836172/b271a773.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Separate bedroom Premium bedding Bathrobes Bidet - 1076 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ## You may also like Ad ![Indoor pool, seasonal outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5190000/5185000/5184961/1e10b200_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairmont Baku - Flame Towers Baku - Pool - Hot tub - Spa - Parking included 8.8 Excellent 97 reviews CA $227 CA $269 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Baku-Hotels-Fairmont-Baku.h5184961.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6144613&destination=Baku (and vicinity)&destType=MARKET&latLong=40.381958,49.892389&searchId=3dfde12e-e1bc-4f85-ace4-212adc7806b9&top_cur=CAD) Ad ![1 bedroom, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/109000000/108770000/108768600/108768578/4a976451.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Baku Baku - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBaku-Hotels-Shah-Palace.h8836172.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBaku-Hotels-Shah-Palace.h8836172.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.36807%2C49.83652&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N7sjgkjAdCjJV3kTvkXSk6mRGr4=) Boyuk Qala Street 47, Baku, AZ1000 #### What's nearby - Baku City Circuit - 1 min walk - 0.0 km - Fountain Square - 2 min walk - 0.2 km - Maiden's Tower - 3 min walk - 0.3 km - Nizami Street - 5 min walk - 0.5 km - Azerbaijan Carpet Museum - 11 min walk - 1.0 km #### Getting around - Icherisheher - 8 min walk - Baku (GYD-Heydar Aliyev Intl.) - 32 min drive #### Restaurants - ‪Second Cup Puppet Theatre - ‬5 min walk - ‪Qaynana - ‬1 min walk - ‪Paul - ‬5 min walk - ‪Bomond - ‬6 min walk - ‪Hard Rock Café - ‬4 min walk ## About this property ### Shah Palace Luxury Museum Hotel Hotel near Baku City Circuit Located close to Maiden's Tower and Fountain Square, Shah Palace Luxury Museum Hotel provides a free breakfast buffet, a rooftop terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. You'll also enjoy the following perks during your stay: - A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a front-desk safe - A banquet hall, luggage storage, and a 24-hour front desk - Coworking spaces, concierge services, and ATM/banking services - Guest reviews say great things about the helpful staff Room features All guestrooms at Shah Palace Luxury Museum Hotel have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Other amenities include: - Bathrooms with bidets and tubs or showers - 40-inch TVs with digital channels - Electric kettles, heating, and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364134/663ddff1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Baku Baku - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 406 reviews CA $140 CA $167 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1364134&PinnedHotelID=1364134&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; garden views](https://images.trvl-media.com/lodging/67000000/66090000/66087400/66087378/75d8f2b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Baku Baku - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 241 reviews CA $125 CA $150 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=66087378&PinnedHotelID=66087378&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, steam room, body treatments, hot stone massages](https://images.trvl-media.com/lodging/12000000/11290000/11288200/11288160/46ad28e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baku Marriott Hotel Boulevard Khatai - 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Free WiFi 8.2 Very good 62 reviews CA $88 CA $106 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=78080950&PinnedHotelID=78080950&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Offsite parking available (AZN 25 per night) - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends - A bar/lounge - A restaurant ### Things to do - Gym - Sauna - Steam room ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 3,767 square feet of conference space - Coworking space ### Outdoors - Rooftop terrace ### Spa - Massage - Spa services - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Height-adjustable showerhead - Upper floors accessible by stairs only ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 40-inch TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - In-room dining only - Minibar ### More - Air conditioning - Heating (climate-controlled) - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AZN 35.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: AZN 1.10 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: AZN 65 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: AZN 25 per night - Rollaway bed fee: AZN 35.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. No pets and no service animals are allowed at this property Set meals are served in guestrooms only (no menus or public dining) ### National rating Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 3 stars. ### Property is also known as Shah Palace Hotel Baku Shah Palace Hotel Shah Palace Baku Shah Palace Shah Palace Shah Luxury Museum Hotel Baku Shah Palace Luxury Museum Hotel Baku Shah Palace Luxury Museum Hotel Hotel Shah Palace Luxury Museum Hotel Hotel Baku ## Frequently asked questions ### Is Shah Palace Luxury Museum Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Shah Palace Luxury Museum Hotel? > This hotel doesn't offer parking. ### What time is check-in at Shah Palace Luxury Museum Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Shah Palace Luxury Museum Hotel? > Check-out is at noon. ### Does Shah Palace Luxury Museum Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of AZN 65 per vehicle applies. ### Where is Shah Palace Luxury Museum Hotel located? > Located in Baku Old City, this hotel is within a 5-minute walk of Baku City Circuit, Maiden's Tower, and Fountain Square. Palace of the Shirvan Shahs and Philarmonia Garden are also within 10 minutes. Icherisheher is 8 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shah Palace Luxury Museum Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 75 8 - Good 46 6 - Okay 20 4 - Poor 7 2 - Terrible 6 ### 10/10 Excellent #### Marina Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the best location possible! i am thrilled with my stay in Baku. Great breakfast. Super helpful staff. The Security manager even gave me a ride to the Flames when i could not figure out how to get there. Highly recommend ##### Marina Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jatin Kumar Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent staff ,parveen was really good in supprt ##### Jatin Kumar Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Yuichiro Jul 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This beautiful museum hotel is most convenient to many famous places in Baku. We loved it. ##### Yuichiro Stayed 14 nights in Jun 2023 ### 10/10 Excellent #### Nana Oct 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a design! Prize winning design , best location possible, great service, very good food. Will be returning. ##### Nana Stayed 3 nights in Oct 2022 ### 8/10 Good #### Alain Dec 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with good location i Old Baku. Nice hotel in the old town in Baku, with very good location. Breakfast was ok, but maybe missing something for a western european person, if that is important for you. Ok when it comes to cleaning. Could have had les fake flowers and decorations... ##### Alain Stayed 5 nights in Nov 2022 ### 6/10 Okay #### Elvira Oct 14, 2023 Disliked: Staff & service The property is beautiful in a good location. Restaurant is good. Staff have very poor English and service awareness. We had to call multiple times for basic services as toilet paper, pillows. ##### Elvira Stayed 4 nights in Oct 2023 ### 8/10 Good #### Vitaliy V Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The shower needs to be redone! Water runs out of the shower, making the floor very slippery. Rooms with bathtubs need handles installed to make it easier and safer for older guests to get out. Using the shower or bathtub is currently very difficult and dangerous for them. Additionally, the room temperature was extremely hot and needs better control. Otherwise, it’s a great hotel with excellent staff, a fantastic location, and a wonderful overall experience. Thank you! ##### Vitaliy V Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Nicole May 23, 2024 Disliked: Cleanliness, staff & service, amenities They made me wait an hour and a half extra to check in and then a male staff member entered my room without knocking as i was changing. I found the experience unprofessional and concerning. ##### Nicole Stayed 1 night in May 2024 ### 8/10 Good #### Syed Apr 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place There were issues at check-in as they weren't looking at the right place for my booking. I had to make calls and take roaming charges and eventually the manager could locate. They did allow me early check-in which was great. Front desk staff were amazing and friendly. The hotel is ancient style like the name suggests, but equally very beautiful. Room was nice, clean and spacious. Even food at the hotel was nice despite limited choices. The washroom layout could be better certainly and the water pressure too. Perhaps the washrooms need upgrading now. Location was brilliant, right inside old town and walking distance to everything. Overall, I would highly recommend staying with them. ##### Syed Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Dong Jun 6, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Manager of the hotel is rude, inconsiderate… when I first arrived at the hotel, I was told I could use the SPA before my late flight. THEN they said I couldn’t and that I never spoke to anyone about it…. Then he basically shamed me in-front of the whole staff which was unprofessional ##### Dong Stayed 2 nights in Jun 2024 ### 8/10 Good #### CHIRAZ Sep 15, 2022 Liked: Cleanliness, staff & service, amenities The hotel is very well situated in the old city, surrounded by restaurants, music around in the evening, Bazzar and the view is beautiful. Two negative things, ask not to be in the 5 th floor, internet is not always working and there is no elevator to the 5th floor while there is an elevator up to the fourth floor. The restaurant is a pain to find or to go to if you are on the 5 th floor. You need to take the stairs up to the 3 floor, then take the elevator to the 4 th floor. I would not recommend the 5th floor for elderly people. A good thing, there are tv channels for the news in English and French. Baku is a lovely city. I loved the country. Enjoy it! ##### CHIRAZ Stayed 6 nights in Sep 2022 ### 2/10 Terrible #### Mark Sep 21, 2024 Disliked: Staff & service, amenities, property conditions & facilities We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel. ##### Mark Stayed 4 nights in Sep 2024 ### 2/10 Terrible #### Maria Nov 3, 2025 Disliked: Cleanliness, property conditions & facilities The ro has only a back up window with trash, they have two parties next to my bedroom door they even didn’t tell us, the front desk clerk were rude. The breakfast was terrible and not to mention the cafeteria service ##### Maria Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### yasmin Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Efficient, polite and willing staff. Perfect location. Lots of restaurants, coffee shops and in walking distance to nearly all tourist attraction. ##### yasmin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria D Jul 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome Hotel ##### Maria D Stayed 4 nights in Jun 2025 ### 8/10 Good #### Gülsüm sezgi Jun 13, 2025 Liked: Cleanliness, property conditions & facilities Müze otel olmasi harika bir duyguydu. Herkes cok yardimci ve guler yüzlüydü. ##### Gülsüm sezgi Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tobias Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Gran y hermoso hotel. Me impactó. Súper bien ubicado ##### Tobias Stayed 2 nights in May 2025 ### 2/10 Terrible #### Delia May 2, 2025 Liked: Staff & service, property conditions & facilities The hotel is in a great location, in the Old City of Baku. It is close to everything. I walked everywhere. It is a beautiful property, nicely decorated and well preserved. Breakfast is in a restaurant on the 4th floor of the same building. It had many options for both vegetarians and not. The management needs to improve: usually I would observe a line waiting at the front desk and three or more employees taking care of just one visitor. Several people complained of a very strong chemical smell on the 1st and 2nd floors. I smelled it in the atrium but not in my room which was on floor 5. I had a very bad experience checking in. The time to check-in is 3pm. When I approached the front desk at 3pm, I was told the room wasn't ready. "We only need 5-10 minutes", I was told. I came back at 3:30, the room wasn't ready. I was really upset: after a 14 hour flight I was ready for a shower and wanted to rest. I got the key at 3:45 but when I went upstairs, the maid was still cleaning the room. She finally finished after 4PM. This is unacceptable. I would like to go back to Baku, but I am not sure I want to stay in that hotel again. ##### Delia Stayed 3 nights in Apr 2025 ### 8/10 Good #### michiel den Apr 27, 2025 Liked: Cleanliness, amenities Een mooi en sfeervol hotel. Fantastische locatie in de oude stad, vlak bij de poort naar de nieuwe stad. ##### michiel den Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Abdullah Mar 26, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Inside Old City so good. But cars cant come inside old city ##### Abdullah Stayed 3 nights in Mar 2025 ### 8/10 Good #### Nesim Haim Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel's location is excellent, in the center of the old city, full of attractions around, places to eat. The hotel itself is stylish, made in the style of a palace. Turkish bath is not worth much in terms of facilities, and spa services are not particularly attractive. ##### Nesim Haim Stayed 4 nights in Mar 2025 ### 4/10 Poor #### Anna Mar 19, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities I never like giving unfavourable reviews, especially for non-chain hotels, but unfortunately Shah Palace is the exception--mostly because it pretends to be something it is not. It is definitely not 4-star service to have a bathroom/shower that is impossible to get working, often doesn't provide hot water, and when it does provide it floods the entire bathroom floor. The place needs some serious maintenance--the handle of the wardrobe falls off when you try to open it, the towel rack comes apart when trying to hang a towel. The breakfast, while providing multiple options, is on the whole of poor quality--tired vegetables, inedible eggs, boiled coffee. The main positive is the staff who are clearly aware of the problems but unable to do anything about them. ##### Anna Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Ana Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel. Great location good breakfast, spacious rooms and bathroom and the staff was amazing. Specially young man with glasses who worked day shiff ##### Ana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Cesur Feb 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotelin konumu çok iyi yürüyerek bi çok noktasını gezebiliyosunuz bakünün kahvaltısı çok güzel ve yeterliydi personel ilgili ve güler yüzlü daha ne olsun ##### Cesur Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jens Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location. Great staff. Great location. Very comfortable hotel with good facilities and very friendly staff. ##### Jens Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Manchester](https://www.expedia.ca/Manchester-Airport-Hotels.0-aMAN-0.Travel-Guide-Filter-Hotels) > > [Fairmont Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels-Fairmont.0-0-d602873--bFairmont.Travel-Guide-Filter-Hotels) > > [Lexington by Hotel RL Miami Beach](https://www.expedia.ca/Miami-Hotels-Lexington-By-Hotel-RL-Miami-Beach.h3259.Hotel-Information) > > [Hotels with Kitchenettes in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Hotels-With-Kitchenettes.0-0-d178276-tHotelswithKitchenettes.Travel-Guide-Filter-Hotels) > > [Hotels near Burrard Station](https://www.expedia.ca/Burrard-Station-Hotels.d6215459.Travel-Guide-Hotels) > > [Rixos Sharm El Sheikh Adults Only 18 +](https://www.expedia.ca/Sharm-El-Sheikh-Hotels-Rixos-Sharm-El-Sheikh-Adults-Only-18.h5343566.Hotel-Information) > > [Hotels in Banff Trail](https://www.expedia.ca/Banff-Trail-Calgary-Hotels.0-n553248635921598916-0.Travel-Guide-Filter-Hotels) > > [Kapadokya Hill Hotel & Spa](https://www.expedia.ca/Nevsehir-Hotels-Kapadokya-Hill-Hotel-Spa.h12283702.Hotel-Information) > > [Hotels near Aldershot Station](https://www.expedia.ca/Aldershot-Station-Hotels.d6193993.Travel-Guide-Hotels) ### Flights > [Flights from Edmonton (YEG) to Oklahoma City (OKC)](https://www.expedia.ca/lp/flights/yeg/okc/edmonton-to-oklahoma-city) > > [Flights from Toronto (YYZ) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/yyz/buf/toronto-to-buffalo) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Pearson Intl. to MOW-All Airports](https://www.expedia.ca/lp/flights/yyz/mow/toronto-to-moscow) > > [Aeromexico Montreal (YUL) to Mexico City (MEX) flights](https://www.expedia.ca/lp/flight-routes/aeromexico-from-pierre-elliott-trudeau-intl-to-mexico-city-intl/am/yul/mex) > > [Flights from Montreal (YUL) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/yul/puj/montreal-to-punta-cana) > > [Flights from Calgary (YYC) to Cochrane (YCN)](https://www.expedia.ca/lp/flights/yyc/ycn/calgary-to-cochrane) > > [Flights from Faro (FAO) to Porto (OPO)](https://www.expedia.ca/lp/flights/fao/opo/faro-to-porto) > > [Flights from Winnipeg (YWG) to Alcoa (TYS)](https://www.expedia.ca/lp/flights/ywg/tys/winnipeg-to-knoxville) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [Flights from Kingston (YGK) to Dieppe (YQM)](https://www.expedia.ca/lp/flights/ygk/yqm/kingston-to-moncton) ### Cars > [Car rentals in Palm Springs](https://www.expedia.ca/Car-Rentals-In-Palm-Springs-Intl.d6031288.Car-Rental-Guide) ### Cruise > [Cruises to Alaska](https://www.expedia.ca/Cruises-to-Alaska.d203.Travel-Guide-Cruise) ### Activities > [Things to do in Bogotá](https://www.expedia.ca/Things-To-Do-In-Bogota.d178238.Travel-Guide-Activities) ### Packages > [Québec City Vacations](https://www.expedia.ca/Quebec-City.d180017.Destination-Travel-Guides) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) ### Vacation Rentals > [Summerside Vacation Rentals](https://www.expedia.ca/Summerside-Vacation-Rentals.d10610.Travel-Guide-VacationRentals) ### General > [Visit Stuart Island](https://www.expedia.ca/Stuart-Island.dx4067)