Baker Park Tours and Activities

First of all there are no employees at the property. There is NO immediate help. I stayed for four days. I had to call a toll free number and wait for an operator to ask for more toilet paper on day 2 and then never got it before I left. The tv was busted in one of the bedrooms. They text me a code to get into the room, not the building. So after a 15-20 minute phone call I was able to get into the building. The property has approx 50+ 2BR 2BA apts on each floor. There are only 2 elevators right in the middle of the property with 25 apts or more on each side to the left or right. In other words, if you like walking a football field to your room, you’ll love this place. The rooms and bathrooms were very nice (xcept 4 the one TV). Every drawer was labeled with its contents in every room just in case you don’t know where something goes. Oh yea, forget about extra towels - there is a washer and dryer in the apts so you have to clean your own. Don’t forget the detergent because it’s not provided. One more fyi, since your entire stay revolves around the app and no one’s on site to help, if you lose your phone, you’ll never get back in your room again on your own. I hope I’ve been a big help in your decision to stay away from this dreadful place.

From the moment you walk into Bottleworks Hotel, it’s just amazing. The smell, the decor, the atmosphere — everything immediately feels upscale and welcoming. The customer service was great from beginning to end, and the staff was attentive anytime we needed something. What really surprised me was walking from the lobby into the actual hotel. It’s even nicer than you expect! The decor throughout the hotel is beautiful, everything smells amazing, and our room was extremely clean and comfortable. Guest services was also quick and responsive. Overall, we had a great experience. You can tell they pay attention to the little details, and it really makes a difference. Definitely a hotel I would stay at again and recommend to anyone looking for a nice stay in Indianapolis.

Staff was wonderful to work with. We did have a slight issue with the first room we were given, but as soon as we called the front desk about it, they switched our room. The front desk attendant even came to our room to give us the keys to the new room and went with us to that room to make sure there were no issues with it.