Title: Hyatt Regency Changbaishan - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6544881&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Changbaishan Peaceful mountain escape at Hyatt Regency Changbaishan where guests can revitalize with yoga classes or savor authentic Chinese cuisine ## Photo gallery for Hyatt Regency Changbaishan ![Children's play area - outdoor - Hyatt Regency Changbaishan (Baishan)](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/bf0d979e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/556fef97-cda8-4556-8109-46fd32619e1c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby - Hyatt Regency Changbaishan (Baishan)](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/4f30f8be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hyatt Regency Changbaishan (Baishan)](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/d31de7d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, facials - Hyatt Regency Changbaishan (Baishan)](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/920ea8aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Regency Changbaishan offers a serene mountain getaway with a coffee shop, garden, and playground. Enjoy spa treatments like massages and facials, regional specialties at Changbai House Dining Room, and relax in the indoor pool. ## Reviews 7.8 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6544881&PinnedHotelID=6544881&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Club Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Bathrobes Hair dryer Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Room, 2 Twin Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/e2e367e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Twin Beds ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Bathrobes Hair dryer Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Twin Room (Regency) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/e2e367e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (Regency) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Bathrobes Hair dryer Coffee/tea maker - 484 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Bathrobes Hair dryer Coffee/tea maker - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Room, 1 King Bed (Club Deluxe) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed (Club Deluxe) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Bathrobes Hair dryer Coffee/tea maker Cable/satellite channels - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Bathrobes Hair dryer Coffee/tea maker - 646 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Regency, Suite, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Regency, Suite, 1 King Bed ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Bathrobes Hair dryer Private bathroom Coffee/tea maker - 969 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Mountain View (Regency) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/a900eb30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Mountain View (Regency) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Hair dryer Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Twin Beds, Mountain View (Regency) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544881/e2e367e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Twin Beds, Mountain View (Regency) ### Highlights Balcony Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Hair dryer Coffee/tea maker Cable/satellite channels - 484 sq ft - Sleeps 3 - 2 Twin Beds ### Family Room, 1 King Bed with Sofa bed ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Hair dryer Coffee/tea maker Cable/satellite channels Iron/ironing board - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### Family Suite, 1 King Bed with Sofa bed ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Pillow menu Separate bedroom Hair dryer Coffee/tea maker Cable/satellite channels - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBaishan-Hotels-Hyatt-Regency-Changbaishan.h6544881.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBaishan-Hotels-Hyatt-Regency-Changbaishan.h6544881.Hotel-Information) ## About the area Located in Baishan, Hyatt Regency Changbaishan is in the mountains. While the natural beauty of Fokulon Lake and Changbai Mountain National Nature Reserve can be enjoyed by anyone, those looking for an activity can check out Changbaishan Ski Resort. Changbaishan Grand Theater and Heaven Lake are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain climbing and hiking/biking trails in the area. [Visit our Baishan travel guide](https://www.expedia.ca/Baishan.dx6140778) [View more Resorts in Baishan](https://www.expedia.ca/Baishan-Resort-Hotels.d6140778-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.10645%2C127.51083&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yd_q1EbAAMa7JkUvFe-cGcQWdec=) No.303 Guanmian Street, Southern Region, Changbaishan International Resort, Baishan, Jilin, 134504 ### What's nearby - Changbaishan Grand Theater \- 15 min walk \- 1.3 km - Fokulon Lake \- 16 min walk \- 1.4 km - Changbaishan Ski Resort \- 17 min walk \- 1.5 km - Changbai Mountain National Nature Reserve \- 30 min drive \- 34.7 km ### Getting around - Baishan (NBS-Changbaishan) - 19 min drive ### Restaurants - ‪Peak White - ‬5 min drive - ‪market cafe @ Hyatt Regency - ‬3 min drive - ‪北朝烤肉-炭烤活鳗鱼 - ‬13 min drive - ‪延边小串 - ‬13 min drive - ‪McDonald's (麦当劳) - ‬4 min drive ## About this property ### Hyatt Regency Changbaishan Upscale resort near Changbaishan Ski Resort Located close to Changbaishan Grand Theater and Fokulon Lake, Hyatt Regency Changbaishan provides a coffee shop/cafe, a garden, and a playground. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. Be sure to enjoy Chinese cuisine at the on-site restaurant. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and conference space. Guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Free self parking - Buffet breakfast (surcharge), express check-out, and concierge services - A billiards/pool table, laundry services, and an elevator Room features All 277 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Tubs or showers, hair dryers, and toothbrushes and toothpaste - 40-inch flat-screen TVs with cable channels and DVD players - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5210000/5204900/5204845/024731d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Changbaishan Resort Baishan - Pool - Breakfast included - Spa - Free airport shuttle 4.6 4 reviews CA $458 CA $535 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5204845&PinnedHotelID=5204845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5120000/5114900/5114804/e7a6e513.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Changbaishan Resort Baishan - Pool - Breakfast included - Spa - Free airport shuttle 8.8 Excellent 12 reviews CA $349 CA $407 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5114804&PinnedHotelID=5114804&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6550000/6544900/6544882/1477b531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Changbaishan Baishan - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 3 reviews CA $645 CA $752 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=6544882&PinnedHotelID=6544882&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115430000/115427400/115427314/c389acf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Jin Suites Changbaishan Baishan - Pool - Breakfast included - Pet friendly - Parking included CA $373 CA $435 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=115427314&PinnedHotelID=115427314&HadPinnedHotel=true®ionId=-1&adults=2) ![Swim-up bar](https://images.trvl-media.com/lodging/30000000/29410000/29406200/29406145/d90d90a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Changbaishan Resort Baishan - Pool - Spa - Free airport shuttle - Kids pool 9.6 Exceptional 4 reviews CA $177 CA $207 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=29406145&PinnedHotelID=29406145&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6810000/6809600/6809504/4691ecce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Changbaishan by IHG Baishan - Breakfast included - Parking included - Free WiFi - Restaurant 6.4 8 reviews CA $285 CA $332 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6809504&PinnedHotelID=6809504&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/18000000/17280000/17279600/17279598/50c9c8d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Resort Changbaishan Hot Spring by IHG Yanbian - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 11 reviews CA $367 CA $428 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=17279598&PinnedHotelID=17279598&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115430000/115427100/115427097/41aa6c02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Jin Resort Changbaishan Baishan - Pool - Breakfast included - Parking included - Free WiFi CA $337 CA $392 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=115427097&PinnedHotelID=115427097&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115430000/115427700/115427604/48f6362c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Yue Changbaishan Baishan - Breakfast included - Parking included - Free WiFi - Restaurant CA $287 CA $334 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=115427604&PinnedHotelID=115427604&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/116000000/115430000/115427800/115427715/ca4dc9b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Momoland Changbaishan Baishan - Breakfast included - Parking included - Free WiFi - Restaurant CA $297 CA $347 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=115427715&PinnedHotelID=115427715&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Market Cafe ### Things to do - Billiards/pool table - Full-service spa - Health club - Indoor pool - Playground - Yoga classes ### Family friendly - DVD player - In-room crib - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 20,444 square feet of conference space - Meeting room ### Outdoors - Garden - In the mountains ### Full-service spa - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Hair dryer - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - DVD player ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 400.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 188 per person - Rollaway bed fee: CNY 400.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Changbaishan Hyatt Hyatt Changbaishan Hyatt Regency Changbaishan Hyatt Regency Hotel Changbaishan Hyatt Regency Changbaishan Resort Hyatt Regency Changbaishan Resort Hyatt Regency Changbaishan Baishan Hyatt Regency Changbaishan Resort Baishan ## Frequently asked questions ### Does Hyatt Regency Changbaishan have a pool? ### How much does it cost to stay at Hyatt Regency Changbaishan? ### Is Hyatt Regency Changbaishan pet-friendly? ### How much is parking? ### What time is check-in at Hyatt Regency Changbaishan? ### What time is check-out at Hyatt Regency Changbaishan? ### Where is Hyatt Regency Changbaishan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Regency Changbaishan Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 7.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 4 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Verified traveller Dec 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 服務非常一般啦流，滑雪超方便。 ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### Chloe Mar 10, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Location, rooms & breakfast are great Amazing location for skiing. Very comfortable hotel to stay in, huge rooms and fantastic views. Breakfast is great but all other hospitality areas lack atmosphere and quality service. Check in is long and complicated. Definitely not the high standard of experience expected at a normal Hyatt. ##### Chloe Stayed 4 nights in Mar 2022 ### 8/10 Good #### Yun Sep 15, 2019 Liked: Staff & service, property conditions & facilities, room comfort 服務人員有耐心禮貌非常好 ##### Yun Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller Aug 7, 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Entäuschung, kein Hyatt Standart. Wir sind oft in Luxushotels dieser Kategorie unterwegs, auch in China. Da wir allgemein das Serviceproblem auch in Internationalen Hotels in China kennen, sind unsere Erwartungen nicht besonders Hoch. Aber dieses Hotel war dennoch eine Entäuschung. Es ist eigentlich eine Frechheit dass dies als ein Hyatt Regency verkauft wird. Nur ein einziger Mitarbeiter sprach gutes Englisch, der Concierge war eine Katastrophe und dermaßen unbeholfen dass man sich diesen auch sparen kann. Für das verlassen des Resortgeländes wird eine Ausfahrkarte benötigt da man sonst hohe Parkgebühren zahlen muss. Daran muss man aber selbst ständig selbst denken, was man natürlich erstmal vergisst oder nicht weis und dies dann am Gate feststellt. Ein guter Service würde für den Kunden denken oder danach Fragen. Des Weiteren hat sich unser Sohn an dem Teppich im Zimmer verletzt. Dieser war am Flurübergang von unten mit Nägeln befestigt, von unten nach oben! Die Nägel waren so lang dass diese durch den Teppich stachen und die Hornhaut an seinem Fuß aufrissen. Zum Glück war es nur eine kleine Verletzung, aber dass geht gar nicht. Die Schiebetür zum WC ließ sich nur mit starker Kraft verschieben, für ein Kind unmöglich. Das Leitungswasser hatte eine komische gelbe Farbe, so sah das eingelassene Bad aus wie Urin. Das Frühstück war für diesen Preis nicht gut genug, einfach Büfett Standart mit durchschnittlichem Angebot. ##### Verified traveller ### 6/10 Okay #### Verified traveller Jan 4, 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Tremendous room for improvement I booked two rooms as we have 4 people. One room has shower and bath tub, the other one looked like it's just taken out the bath tub and shower door, it's terrible. When you showered, water flooded to the other side of the bathroom. Unfortunately, you live with whatever they have available when it's full. Breakfast arrangement was terrible, waited 25 minutes for a table. Ski gears ran out very fast and we had to rent the gears from the ski house. Ski locker has to pay which is strange as normally it should be free for hotel guests. The ski rental counter is very understaffed, waited long time just to get served. The outdoor hot water pool was great, swimming pool is also good. Rooms are very hot and couldn't lower the temperature at all. Most of the people will need to open the balcony door to reduce the room temperature. ##### Verified traveller ### 10/10 Excellent #### Verified traveller Dec 31, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The facility is still pretty new and hotel service is not bad. The wifi signal in room is rather weak. The ski rental is a mess although it is not part of the hotel service, but they are not professional. I liked the pool, outdoor spa and the changing room very much. ##### Verified traveller ### 10/10 Excellent #### Verified traveller Dec 9, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice ski resort ##### Verified traveller ### 6/10 Okay #### Fengying, 台北 Feb 5, 2015 Liked: Cleanliness, property conditions & facilities #### 飯店位置不錯。 房間曖氣太熱，不能自行調整。 ##### Fengying ### 10/10 Excellent #### Verified traveller May 6, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic service with great facility I have to say the service is one of the best I've ever got from many many hotels I've been. Facility is also great, very big room, very clean. deserve the price. ##### Verified traveller ### 8/10 Good #### Verified traveller Sep 7, 2019 Liked: Staff & service ##### Verified traveller Stayed 1 night in Sep 2019 ## Expedia's Latest Trends ### Hotels > [Sandman Hotel Oakville](https://www.expedia.ca/Toronto-Hotels-Sandman-Hotel-Oakville.h9516926.Hotel-Information) > > [Secrets Aura Cozumel - Adults Only - All Inclusive](https://www.expedia.ca/Cozumel-Hotels-Secrets-Aura-Cozumel-All-Inclusive-Adults-Only.h1854031.Hotel-Information) > > [Storm Mountain Lodge Cabins & Dining](https://www.expedia.ca/Castle-Junction-Hotels-Storm-Mountain-Lodge-Cabins-Dining.h12637578.Hotel-Information) > > [Byward Blue Inn](https://www.expedia.ca/Ottawa-Hotels-Byward-Blue-Inn.h1799576.Hotel-Information) > > [Super 8 by Wyndham Moose Jaw SK](https://www.expedia.ca/Moose-Jaw-Hotels-Super-8-By-Wyndham-Moose-Jaw-SK.h855297.Hotel-Information) > > [Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels.d602873.Travel-Guide-Hotels) > > [Hotels in T Nagar](https://www.expedia.ca/T-Nagar-Chennai-Hotels.0-n553248621532739431-0.Travel-Guide-Filter-Hotels) > > [Gloucester Luk Kwok Hong Kong](https://www.expedia.ca/Hong-Kong-Hotels-Gloucester-Luk-Kwok-Hong-Kong.h22002.Hotel-Information) ### Flights > [Flights from Santiago (SCL) to Foz do Iguaçu (IGU)](https://www.expedia.ca/lp/flights/scl/igu/santiago-to-iguassu-falls) > > [Flights from Mississauga (YYZ) to Panama City (PAC)](https://www.expedia.ca/lp/flights/yyz/pac/toronto-to-panama-city) > > [Flights from Dorval (YUL) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yul/mco/montreal-to-orlando) > > [Flights from Kansas City (MCI) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/mci/buf/kansas-city-to-buffalo) > > [Flights from Calgary (YYC) to College Park (ATL)](https://www.expedia.ca/lp/flights/yyc/atl/calgary-to-atlanta) > > [Flair Airlines Edmonton International Airport (YEG) to Mississauga (YYZ) flights](https://www.expedia.ca/lp/flight-routes/flair-airlines-from-edmonton-intl-to-pearson-intl/f8/yeg/yyz) > > [Flights from Santa Ana (SNA) to Richmond (YVR)](https://www.expedia.ca/lp/flights/sna/yvr/orange-county-to-vancouver) > > [Turkish Airlines](https://www.expedia.ca/Turkish-Airlines-Flights.cTK.Travel-Guide-Airlines) > > [Flights from Mexico City (MEX) to Manzanillo (ZLO)](https://www.expedia.ca/lp/flights/mex/zlo/mexico-city-to-manzanillo) > > [Flights from Taoyuan City (TPE) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/tpe/yow/taipei-to-ottawa) > > [Flights from Mississauga (YYZ) to Rionegro (MDE)](https://www.expedia.ca/lp/flights/yyz/mde/toronto-to-medellin) > > [Flights from Kenner (MSY) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/msy/yeg/new-orleans-to-edmonton) > > [Flights from Orlando (MCO) to College Park (ATL)](https://www.expedia.ca/lp/flights/mco/atl/orlando-to-atlanta) > > [Flights from Mississauga (YYZ) to Parma (PMF)](https://www.expedia.ca/lp/flights/yyz/pmf/toronto-to-parma) ### Activities > [Things to do in Torrance](https://www.expedia.ca/Things-To-Do-In-Torrance.d6216325.Travel-Guide-Activities) > > [Things to do in Zaandam](https://www.expedia.ca/Things-To-Do-In-Zaandam.d5361.Travel-Guide-Activities) ### Packages > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides) ### General