Bagni San Filippo Vacation Packages

Very nice hotel in quiet (relatively) San Croce. Very walkable to everything. Clean rooms w views. Great breakfast and service. Only issue was check in - deceptive advertising of kids free but staff disputed vehemently. Although this is likely a US vs italy custom- this should be made clearer (Eg strict registration policy for kids despite free stay w existing bedding noted on web site and other internet sources ) to avoid the significant stress we experienced at check in - in addition to lecture from staff. We did not feel welcomed initially - but - to the credit of the management- they did find a way to accommodate- and this is the bottom line and reason for 5 star recommendation overall. I travel extensively (w st Regis stay on our next stop in Venice just completed) and would stay at Relais San Croce again despite confusion. Check out clerk was excellent on March 14 2023 in early afternoon.

A very beautiful & pleasant hotel , all staff polite & smiling, breakfast excellent

The hotel was located above Florence near Piazza Michaelangelo. They offer a convenient shuttle service, which makes for easy access to the city or piazza. However, you may need to go up and down stairs. The staff were very helpful and prompt. They arranged our taxi for an early departure of 4:30 am and provided us with a breakfast box! The shuttle arrived promptly upon request, the breakfast buffet was amazing and delicious! The grounds are breathtaking and offer plenty of beautiful photo opportunities and provide a quiet and relaxing atmosphere should you need a reprieve from the crowds. I highly recommend the villa!

The property was in a quiet street, but not too close to main attractions, which was ok with is. As expected, and informed to us, the hotel stays at the 1st floor, and no elevator. We received a complimentary breakfast which had a good selection of food. The staff was delightful, specially Lorenzo from the Liana Hotel (same owner) as he did his best to help us when there was an issue with the AC. Ricardo, the owner was also a pleasure and was able to quickly get the AC fixed.

I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants) - easy interaction by text message - immediate responses - very warm and patient staff - beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.) - location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter. - will return and stay there every time we are in Florence