Back Country Trail Tours and Activities

The chef closed down the restaurant an hour and a half after opening and had an attitude when asked about it. Even the waitresses were confused about why they were shut down. Other than that it’s a great place. Rooms were nice and spacious, the staff were very friendly, and it has direct access to the beach.

The check-in process and automatic locks at the property were very confusing. I could not get through to an actual person. Also, the access to the beach is not nearly as close as it looks on a map. Other than that, it’s a beautiful property, with nice accommodations.

Overall, our stay was okay, but there were several issues that kept this property from meeting expectations. The apartment itself was clean and nicely decorated, and the local maintenance technician was always friendly, professional, and did his best to help when he was notified. The property also generally felt safe during our stay. Unfortunately, the listing was misleading. It advertised one king-size bed and one queen-size bed, but the unit actually had two queen beds. This was disappointing since we specifically booked based on the advertised sleeping arrangements. The property grounds could also use better attention. There was a large pile of dog waste next to the sidewalk by the parking lot that remained there for our entire week-long stay. Our biggest frustrations involved maintenance. On the fourth day, the air conditioning stopped working. After maintenance serviced it, the ceiling around the return air vent began leaking. Also on the fourth night at exactly midnight, the fire alarm control device (located in a locked closet directly behind the headboard in one of the bedrooms) began beeping loudly. After it was reset, it started beeping again at midnight the following night. Needless to say, having an alarm go off behind your bed in the middle of the night is not something anyone wants while on vacation. Reporting maintenance issues was also frustrating. Every call went through a California call center where communication was difficult due to language barriers.