Title: Hotel y Eco-Cabañas Azul María Bacalar - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6131112&destination=Bacalar%2C+Quintana+Roo%2C+Mexico&selected=99921155&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel y Eco-Cabañas Azul María Bacalar Travelers can immerse themselves in nature with a refreshing dip in the outdoor pool before strolling through lush gardens to absorb the peaceful atmosphere ## Photo gallery for Hotel y Eco-Cabañas Azul María Bacalar ![Exterior - Hotel y Eco-Cabañas Azul María Bacalar (Bacalar)](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/d379a092.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Individually furnished, laptop workspace, free WiFi, bed sheets - Hotel y Eco-Cabañas Azul María Bacalar (Bacalar)](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/w1080h1437x0y0-12199673.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Habitacion superior con balcon - Hotel y Eco-Cabañas Azul María Bacalar (Bacalar)](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/w1080h1437x0y3-71f06729.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually furnished, laptop workspace, free WiFi, bed sheets - Hotel y Eco-Cabañas Azul María Bacalar (Bacalar)](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/w1080h1438x0y2-80ef94c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hotel y Eco-Cabañas Azul María Bacalar (Bacalar)](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/a2f85060.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel y Glamping Azul Maria Bacalar combines tranquility with Bacalar's natural beauty. Guests start their day with a continental breakfast, then relax poolside or explore the garden grounds. Previous visitors report positive experiences at this peaceful retreat. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Pet friendly - Free WiFi - Bar - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/af78e087.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 2 reviews - Garden view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Habitacion superior con sofacama ![Habitacion superior con sofacama](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/e729223e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion superior con sofacama - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Habitacion superior con balcon ![Habitacion superior con balcon | Terrace/patio](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/w1290h725x0y1-a7a80a24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion superior con balcon - Lagoon view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Cabaña con Vista al Jardín - Baños compartidos ![Individually furnished, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/w1080h1438x0y2-80ef94c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabaña con Vista al Jardín - Baños compartidos - Lake view - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Cabaña con Vista al Jardín - Baños compartidos ![Individually furnished, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/eed56a36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabaña con Vista al Jardín - Baños compartidos 9.0 Wonderful 2 reviews - Garden view - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Stereo](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96350000/96345100/96345019/1681a680_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Glamping Asana Bacalar Breakfast & Kayak Bacalar - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 90 reviews CA $42 CA $55 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Bacalar-Hotels-Asana-Bacalar-Glamping.h96345019.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=5b216322-b9bc-4c28-a939-6c476c8d99cb&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/51000000/50910000/50904000/50903909/f03ecd3f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Asilé Hotel Boutique Bacalar - 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On private beach - Hot tub - Spa - Parking included 9.0 Wonderful 394 reviews CA $159 CA $197 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Chetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=5b216322-b9bc-4c28-a939-6c476c8d99cb&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Azul-Maria-Bacalar.h99921155.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBacalar-Hotels-Azul-Maria-Bacalar.h99921155.Hotel-Information) ## About the area Located in Bacalar, Hotel y Eco-Cabañas Azul María Bacalar is near a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. With jet skiing, kayaking, and motor boating nearby, you'll find plenty of adventures in the water. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.66188%2C-88.39812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=D-aAK2_U_lnG4_NQ9AV29A5BEpQ=) Bacalar Coastal Avenue, Lot 104, Bacalar, QROO, 77930 ### What's nearby - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 2 min drive \- 2.5 km - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 3 min drive \- 2.9 km - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 4 min drive \- 2.9 km - Municipal Spa of Bacalar 4 min drive \- 2.5 km - Zócalo 4 min drive \- 3.3 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 50 min drive ### Restaurants - La Bendición Dios 3 min drive - Enamora 4 min drive - Albahaca 12 min walk - Mr. Taco 4 min drive - Bacalar Beach Club 3 min walk ## About this property ### Hotel y Eco-Cabañas Azul María Bacalar Hotel near Lake Bacalar You can look forward to a terrace, a garden, and a bar at Hotel y Eco-Cabañas Azul María Bacalar. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi. Other perks include: - An outdoor pool - An area shuttle, a free beach club on site, and a 24-hour front desk - Tour/ticket assistance Room features All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and printers. Other conveniences in all rooms include: - Tubs or showers and free toiletries - Private yards, ceiling fans, and daily housekeeping ## Similar properties ![Stereo](https://images.trvl-media.com/lodging/97000000/96350000/96345100/96345019/w1600h1183x0y2-f9010fe7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Glamping Asana Bacalar Breakfast & Kayak Bacalar - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 90 reviews CA $42 CA $55 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=96345019&PinnedHotelID=96345019&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropic Bacalar Hotel Bacalar - On private beach - Spa - Parking included - Free WiFi 8.8 Excellent 151 reviews CA $88 CA $110 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room](https://images.trvl-media.com/lodging/90000000/89680000/89677800/89677770/9af1faf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Naomi Bacalar Centro - 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Pool - Breakfast included - Free WiFi - Air conditioning 9.4 Exceptional 300 reviews CA $79 CA $102 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=99921155,96345019,66213045,89677770,3977381) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Area shuttle (surcharge) up to 300 km - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request ### Food and drink - A bar/lounge - Snack bar/deli ### Things to do - Free beach club - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Direct access to a private beach - Garden - Picnic area - Terrace ### Full-service spa - Massage - Spa open select days ### Accessibility - 13 steps to reach entrance - No elevator ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Towels provided ### More - Access via exterior corridors - Ceiling fan - Individual furnishings - Laptop workspace - Printer - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Welcoming dogs only 1 total (up to 9 lbs per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Pet deposit: MXN 100 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is recommended for transportation to and from this property ### Property is also known as Azul Maria Bacalar Hotel y Glamping Azul Maria Bacalar Hotel y Eco-Cabañas Azul María Bacalar Hotel Hotel y Eco-Cabañas Azul María Bacalar Bacalar Hotel y Eco-Cabañas Azul María Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel y Eco-Cabañas Azul María Bacalar have a pool? ### How much does it cost to stay at Hotel y Eco-Cabañas Azul María Bacalar? ### Is Hotel y Eco-Cabañas Azul María Bacalar pet-friendly? ### How much is parking? ### What time is check-in at Hotel y Eco-Cabañas Azul María Bacalar? ### What time is check-out at Hotel y Eco-Cabañas Azul María Bacalar? ### Where is Hotel y Eco-Cabañas Azul María Bacalar located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel y Eco-Cabañas Azul María Bacalar Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Amenities ### 8.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 13 8 - Good 2 6 - Okay 2 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Leo May 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone is so friendly ##### Leo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jorge Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing sunrise views This hotel is located outside the busy center area and is super quiet. You hear the birds instead of the cars. The main roads offers side walks all along which you can walk for as long as you want even to centro. The view to the 7 colors lagoon is amazing from the infinity pool. The hotel is extremely clean and well maintained. Our room had issue with the toilet and they fix it right away. Super friendly staff ##### Jorge Stayed 1 night in Jan 2025 ### 10/10 Excellent #### max Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place perfect spot In Bacalar ##### max Stayed 1 night in Feb 2025 ### 4/10 Poor #### Christopher Jan 6, 2026 Disliked: Cleanliness, amenities, property conditions & facilities The cabanas are a sub-standard option. - No key for the cabana rooms. This is a huge issue to me that was not expected. I asked for the key and was told these rooms do not have a key. The night clerk pointed at a security camera that covers the cabanas area and said there is no need to lock as they have security. I could not leave anything in the room as a result. I had a car rental so that was not a massive problem. If I was a backpacker it would have been. There are lock - A-frame style with a thatched roof which is fine. The walls made of vertical sticks with 1+ cm gaps in between is not. They do have the interior lined with mosquito nets. Overall just very shoddy builds and shabby condition. Rooms are small - just room for the bed and two small side tables. Ok if you are solo and/or packing light. The patios are cute - two chairs and a table. However, they face the other villas and are about 3-4 meters apart so it suits extroverts better possibly. - Sheets were clean but there was loose dirt/lint/dust on the sheets, pillowcases and on the blanket. - Washroom facilities are atrocious. The toilets do not have seats - nasty anywhere in the world! - Bathrooms were not overly clean; bring sandals if you use the shower - I chose to swim in the lagoon instead. How bad? I was exhausted the first of the two nights I stayed there but skipped the shower and using the toilet. Then packed up in the morning and chose to sleep in the car for the 2nd night instead!!! ![Interior of a cabana](https://a.travel-assets.com/ugc/hotel-reviews/7edaa7a9-6b1a-48ac-8670-c58d861e17a2-1767698389560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Looking out from the interior ](https://a.travel-assets.com/ugc/hotel-reviews/704a64ea-1da7-4ac4-9a1f-5f368e995809-1767698391740.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The walls of the cabana](https://a.travel-assets.com/ugc/hotel-reviews/4c896fe6-ff22-42e5-af15-da766f00a28c-1767698394847.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The mosquito netting inside the cabana](https://a.travel-assets.com/ugc/hotel-reviews/a55545e6-24e8-4966-8116-25236e6c97b8-1767698396517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 2 nights in Jan 2026 ### 4/10 Poor #### Andrew Jan 3, 2025 Disliked: Staff & service #### Potential. But not there yet Neat enough place but the little cabins could be a little nicer. The deluxe didnt have anything deluxe about it. And no toilet seats? I expect that in a $20 room but not at this price Breakfast was to be included and served between 8am and 10am. Sat there from 8:30-9:15\. Didnt see anyone (maybe in a chicken coup waiting for eggs??). I just packed up and left ![](https://a.travel-assets.com/ugc/hotel-reviews/C2CE71B1E0C4FED9F5B7B3CDB1725255AF1720D71735868635974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verónica Arely Feb 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Verónica Arely Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Silvia Aug 4, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities No me encantó la habitación, su olor de los cojines, no es lo que se ve en las fotos. ##### Silvia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Gerardo Emilio Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tiene una buena vista a la laguna y área de descanso cerca de la piscina. ![](https://a.travel-assets.com/ugc/hotel-reviews/dc59b6b9-ee14-4acf-87b1-49a6a3dd2f27-1752379941362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a755693-e078-41c7-b17d-a97d3c7bf70e-1752379998114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc086cb0-308f-4727-8abc-beec373e252c-1752380043131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/684b10d4-1247-40bd-a8f3-1f578c979710-1752380062273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gerardo Emilio Stayed 2 nights in Jul 2025 ### 8/10 Good #### maria Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Las cabañas son pequeñas pero están muy bien. Es verdad que son ruidosas. El personal es muy amable y te atienden genial. No tienen desayuno y por la mañana en los alrededores estaba casi todo cerrado. ##### maria Stayed 1 night in Mar 2025 ### 10/10 Excellent #### carlos alberto Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito el hotel, tranquilo, las cabañas son cómodas pero se escucha todo, de adentro hacia afuera y de afuera hacia adentro, el chico encargado se ponía a soplar hojas con una máquina a las 5:30/6 am o a barrer, deberían de considerar que hay personas durmiendo y que el más mínimo ruido se escucha ##### carlos alberto Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Victor Jesus Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio lo recomiendo al 100 ##### Victor Jesus Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### ELIZABETH Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es muy atento, y el lugar es muy tranquilo. ##### ELIZABETH Stayed 4 nights in Dec 2024 ### 4/10 Poor #### David Jacinto Oct 15, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort En primera, la ubicación en el mapa no es la correcta es otra muy retirada de todo, el servicio al cliente muy hostil por parte de las señoritas que nos atendieron durante la estancia, la limpieza nos quedo a deber mucho, la puerta se descompuso pero si la arreglaron, la habitación olía mucho a drenaje y humedad, no tienen surtido ni para vendernos alguna bebida (refrescos) comprendo que Bacalar es un pueblo pequeño, pero en un hotel esperas tener ciertas comodidades, tiene mucho potencial el hotel, pero primero atiendan sus áreas a mejorar ![](https://a.travel-assets.com/ugc/hotel-reviews/972A2FA17AB42B581AC7CF641B0807AC7FAEC5B61728968880834.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89E08168CEF3805DBED7904B3F19ECF4D0CC64E81728968880677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A7FADF5F6C357A9BEBC996F453ABA1869D943F231728968879934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Jacinto Stayed 4 nights in Oct 2024 ### 6/10 Okay #### Taoufik Jul 22, 2024 Liked: Cleanliness, property conditions & facilities Cabanes sommaires mais charmantes . Sanitaires communs propres belle piscine , par contre bruyant car en bord de route . ##### Taoufik Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Martha Patricia Jun 13, 2024 Liked: Staff & service, amenities, property conditions & facilities Es un lugar pequeño pero muy cómodo y accesible, con alberca, las habitaciones son bastante amplias al igual que el baño, solo la puerta de nuestra habitación llamada Mahahual, era muy difícil de abrir y cerrar ☺️ Tiene una muy buena ubicación, cuenta con restaurantes cerca y una tienda, también varios club de playa a los que puedes ingresar pagando una cierta cantidad o trasladarte al club de playa al que tienes acceso por hospedarte en Azul María. ##### Martha Patricia Stayed 3 nights in Jun 2024 ### 8/10 Good #### Julio cesar Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Julio cesar Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Miguel Angel Jul 1, 2025 ##### Miguel Angel Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Darwin Gerardo Apr 1, 2025 ##### Darwin Gerardo Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Jean-Sebastien Jan 5, 2025 ##### Jean-Sebastien Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Maria Jan 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Maria Stayed 1 night in Jan 2024 ### Expedia's Latest Trends ### Hotels > - 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