Augusta Riverwalk Tours and Activities

The entry area is large and beautiful—enjoy that because the rest is a letdown. There are two ice machines for 6 floors—both were broken. 3-4 of the nights we stayed, we walked by people sleeping in their vehicles in the parking lot. They will not service your room unless you request it. We asked for service and got it 3 days later (the day before we checked out). After they serviced the room, our door was left ajar. The fridge wouldn’t close—we fixed that ourselves. The breakfast is typical—one waffle machine, eggs and sausage, and some cold cereal and oatmeal. I watched the staff get after a lady who didn’t use the tongs to put the bread in the toaster—while thinking the hotel had many more problems than giving grief to guests about that. I’d look for another place to stay—this one was not well maintained and didn’t feel completely safe

Lost my airbuds and staff made sure they was returned to me