Ashford Vacation Packages

Need a second chair in the room; forced to sit on the bed which is not comfortable.

I celebrated my 30th birthday the staff were amazing & very accommodating, definitely will be booking again soon

When I originally checked in, it took over an hour which caused an inconvenience in my plans. I understand there will only two people at the desk but they should've had better staffing due to the great reputation and the rooms being sold out. However the room they placed me in was a mess and just terrible all around. I requested a new room in which they did place me in a better suite but just another inconvenience. Other than that my stay was great and I would come again.

⭐️⭐️⭐️⭐️⭐️ Lotte Hotel Seattle is truly exceptional. From the moment I arrived, I was struck by the mix of elegance and warmth. The lobby feels modern yet welcoming, and the staff set the tone immediately with their professionalism and genuine hospitality. My room was spotless, spacious, and beautifully designed, with floor-to-ceiling windows offering incredible views of the city and the water. The bed was unbelievably comfortable, and every detail from the lighting to the bathroom amenities was carefully thought out. The restaurant and bar exceeded expectations, serving excellent food and cocktails in a setting that feels both refined and relaxed. I also loved the spa and wellness facilitiesluxurious, peaceful, and a perfect way to unwind. What stood out most was the service. Every staff member I encountered went above and beyond to make my stay feel personal and memorable. If you’re visiting Seattle and want a hotel that combines luxury, comfort, and top-tier service, Lotte Hotel is the perfect choice. I can’t wait to come back. James M.

I don't know. You might want to pass on staying here! This was the cutest boutique hotel! Unfortunately, our room wasn't ready when we checked in at 8pm, (5 hours past the 3 pm check in time) due to a "linen shortage". We were told to come back in an hour, Once in our room, it was obvious one of the beds still had not had the sheets changed. There were note papers under the covers and black hairs on the pillowcases. We found 2 fitted sheets and pillowcases in a nearby storage closet and changed them ourselves. When we got in bed, the TV didn't work. Sound but no picture. Called the front desk, but there was no one there to repair it til morning. We were told they couldn't refund us any $ on the room because we had booked through a third party, Expedia. They advertise bikes for use on your stay and even display a cute bike next to the front desk with a sign, but on inquiring about using the bikes, were told that the engineer had shut down the progtam because the bikes weren't safe for riding, with loose spokes and other unspecified mechanical issues. It sure was quaintly decorated, vet disappointingly fell short.