Arrow Park Lake and Lodge Tours and Activities

This hotel is in a terrible area. They were holding a private event and the music was so loud the entire block was vibrating. They could not accommodate parking for my Tahoe. One garage required an elevator and the other fills up at night. On street parking did not appear to be easy. We did not end up staying. We talked to the front desk and they allowed us to leave and have us a full refund with no problem. Staff at front desk was very friendly and nice.

Nicely designed hotel with beautiful views. Staff was very nice but service was generally slow.

We celebrated our anniversary with an overnight stay at the Towers & given the cost, had high hopes. The room was spacious & clean with a nice view but the service was sub par. The receptionist was neither friendly nor welcoming when we arrived & a different receptionist ignored us at checkout. The little things matter. There are many luxury hotels in the city & we’ll be staying at another next time.